[Resolved] Indigo Airlines — reduced airfare benefit request

[Resolved] Indigo Airlines — reduced airfare benefit request

K K.Leela Nand from Pune, Maharashtra Jan 11, 2019

Forwarded message — From: "leelanand k" To: "indigo" Cc: "[protected]@dgca. Nic.in" Sent: fri, 11 jan 2019 at 1:05 pm Subject: fw: your indigo itinerary - mmz3wh I am continuously holding the line for over an hour now and your call centre guy is not allowing me to speak to his supervisor. Leelanand — forwarded message — From: leelanand k To: indigo Cc: [protected]@dgca. Nic.in Sent: friday, january 11, 2019, 12:59:17 pm gmt+5:30 Subject: fw: your indigo itinerary - mmz3wh The current fare have been reduced therefore you are requested to either refund the fare difference or cancel this ticket with full refund of rs.9884 and make a fresh booking at the current price as it is showing in your website. Screen shot is given below of the current price rs.6796. How can you penalise a customer for booking early... In a similar situation, i have been given the option to get full refund and the lower rate tickets were blocked and booked simulatenously from jet airways. I am currently on call with your call centre executive on my phone number [protected] and he is not allowing me to speak to his supervisor. Pls call me urgently and extend the facility Regards Kara leelanand Was this information helpful? No (0) Yes (0)
Feb 12, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 IndiGo Customer Care's response HI Kara, As checked, our customer relations team is in touch with you and responded to you. We regret to inform you that we won’t be able to advise otherwise from what has been shared in the email. Regards, Team IndiGo
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Comments

supervisor

Jan 12, 2019

Nobody has a duty to respond on unidentified requests / complaints, where the author does not dsclose his identity, without date / place of the events, attached related documents.

Mohit Patle

from Raver, Maharashtra

Jan 14, 2019

They call and take my telephonic interview for the job of ground staff
And send me conformation latter and told me to send 2250 send in which 1850 will be refunded to you and 400 will be of dress, indenfication card etc

IndiGo Customer Care's response, Jan 15, 2019

Verified Support

Hi Mohit,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.

Regards,
Team IndiGo