[Resolved]  Indigo Airlines — refund claim

I traveled your indigo airlines 6e-569 jai (Jaipur) to maa (Chennai) on 08.12.2017. There was flight schedule time was 14:10 hrs but it came on 17:00 hrs with delays of around three hours without prior information. Due to delay of this flight my children's got fever and cold and also we were not taken food at that time because your personnel were not allowed outside even half hour. I have lost my personal benefit due to delay of it.
It is request you kindly refund claim 200000 or as per dgca rules claim as early.
With regards
Rambabu
[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 15, 2018
Complaint marked as Resolved 
Dec 12, 2017
Updated by rambabu meena
I traveled your indigo airlines 6E-569 JAI (Jaipur) to MAA (Chennai) on 08.12.2017. there were charged during booked ticket like cute charge, other charges, airlines GST and convenience fee.
whether these charges applicable as DGCA guidelines. and without details in fare.
it is request you kindly refund amount all above amount as early.
With regards
Rambabu
[protected]
Verified Support
Feb 12, 2018
IndiGo Customer Care's response
Dear Sir,

Thank you for writing to IndiGo.
We would request you to kindly share your PNR number to enable us to assist you further.

Regards,
Team IndiGo
 
1 Comment

Comments

My husband N.Sethu lost his mobile phone while on travel from trivandrum to chennai on 4th december 2017 at 8.30 pm.
He was sure he lost it in flight .
His phone was samsung galaxy plus bought on 29/11/2017.
Imei number is [protected].
Kindly consider this matter and do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information