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[Resolved]  Indigo Airlines — refund fast track

6/3/19 bkk to ccu opted and paid for fast track of luggage, luggage received after nearly 100 -150 bags also accepted and witnessed by indigo employee appointed at conveyor belt ccu... Assurance of refund of fast track by indigo... Till today not initiated from your end, proof of original documents and photos in hand hence claim of refund with 18% interest...
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Jun 20, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
IndiGo Customer Care's response Hi Varun,

We are extremely sorry to know this. We believe that one of our representatives has contacted you in this regard.

Regards,
Team IndiGo
Verified Support
May 13, 2019
IndiGo Customer Care's response Hi Varun,

The refund has been processed from our end in the travel agency account used for making the booking. Kindly contact the respective travel portal to claim the same.

Regards,
Team IndiGo
 
1 Comment

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The author has all documents in hand, according to inconsistant text.
So, the author can expect the anonymous reply in same manner only.
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