[Resolved] Indigo Airlines — refund on tickets

Silpa Vinay

from Bengaluru, Karnataka

Apr 25, 2019

Address: Seminary Hills, Nagpur, Maharashtra, 440007

I v vinay kumar booked a ticket in jan 2019 from kochi to nagpur for may/5 under pnr jgyjxj on defence booking. Due to present security senario my leave is cancelled and iam not able to travel. My onward booking was already cancelled and i was fully refunded. (Pnr - tkdltn). Request refund my return journey also considering present situations. Thanks

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May 31, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

IndiGo Customer Care's response Hi Silpa,

We totally understand your concern. As checked, cancellation with the full refund has already been opted by the passenger under the reference number TKDLTN. The amount has been processed to the same mode of the payment which was used at the time of reservation.

Regards,
Team IndiGo

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Comments

supervisor

Apr 25, 2019

To the author Mr Silpa Vinay
Seminary Hills, Nagpur District, Maharashtra, India

In order to verify facts and in order to trust some one, the basic evidences shall be accessable.

- PNR TKDLTN and JGYJXJ were not issued at this site.

- this site did not issue neither the ticket nor the cancellation notice nor security senario.

If the author is ready to spend from Rs 8'000 for the civil process before the court, please go ahead!

The last effective date for complaining against the act of the carrier is 30 days (360 days in all) following the last flight of PNR for such cases.

sr manager for ICAO / IATA irregulatory matters (Asia and Europe)
Aryan engineers Ltd
for request with documents, email to aryan(at)vivaldi.net