| Address: Solan, Himachal Pradesh, 174101 | | Website: www.goindigo.in |
I had a very worst experience with goindigo airline. I was travelling on 14th december having flight no 6e5532 goa to delhi. The ground staff and their senior present at boarding desk dont have manners how to talk with the customer and also the dont have even a little sense how to resolve customer request. I have book a ticket on mmt by mistake surname be added on ticket but unfortunately at the time of boarding i dont have id having that surname i request the ground authority to do us a favour regarding this or charge a min amount if required but they dont listen a single word. They force me buy a new ticket which i do. I also travel from delhi to goa on 11th of dec with the air asia airline with the same id which dont have surname i request them and they resolve our problem and give us boarding pass i appreciate their services. Sorry to say but goindigo staff on goa have no common sense and capability to resolve the customer request. This feedback is only to aware all the other traveller so that their jouney be comfortable and without harassment which i already face.
Mr vipin gaur-[protected]
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