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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Jun 15, 2024
Complaints 1743
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Indraprastha Gas Limited [IGL] reviews & complaints page 2

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Address: new delhi

We have paid all dues and bill,
But nobody turned up for restoration despite repeated chasing.
It was disconnected rudely without informing the parents & in the presence of the minor child.
Link for penalty generated in 3 days despite repeated reminders.
It has been paid, pl see attachment.
but no action was taken urgent necessary action for the restoration.
few months before IGL person taken 3000/-...
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P
Prince Hudia
Jan 6, 2024
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Never support

Address: Dharuhera, Rewari

Control room IGL, Dharuhera Cont. 844**88599 Never support call and never resolve the problems of customers...
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K
kr.vohra1969@gmail.com
Dec 23, 2023
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Gas smell

Address: B-6/7 SHIVAJI APTS SEC-14 ROHINI DELHI 110085

Gas smell felt despite all gas stove nobs closed. Pl get it checked and repaired...
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G
Gopalan Prakash
from New Delhi, Delhi
Dec 21, 2023
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Tampering of igl common gas pipeline at e 275 east of kailash new delhi

Address: E-275, EAST OF KAILASH, NEW DELHI -65.

A REQUEST FROM SENIOR CITIZEN FOR SPEEDY ACTION

ENCROACHMENT ON COMMON AREA BY ILLEGALLY COVERED THE MANDATORY OPEN SPACE BY GROUND and FIRST CO-OWNERS AT
E 275, EAST OF KAILASH, NEW DELHI
TAMPERING OF IGL COMMON GAS PIPELINE

With reference to the captioned subject, we advise we have sent upteen emails since May 23 but no response. Atlast we could get support from the helpline team. The IGL...
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A
Abhay Rathore 21
from Delhi, Delhi
Dec 12, 2023
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Rubber pipeline

We requested on 9 of Nov for the connection the customer care said it will take 3 days. Today 3 days have been passed they haven’t come for the connection. We haven’t made food for past 3 days and Now are saying it will take 3 more days, plz solve the problem quickly...
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K
kunalchy
Dec 2, 2023
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No installation even after 1 month

In reference to BP No.[protected] pertaining to
PNG connection at SG-3/401 4TH FLOOR SAYA GOLD AVENUE
INDIRAPURAM
VAIBHAVKHAND GHAZIABAD 201014.

Even after one month if follow-ups installation is not yet done in my flat. Pleaee expedite....
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S
Sukirt123
from Ghaziabad, Uttar Pradesh
Nov 24, 2023
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Commercial connection termination requested two months ago but action not taken

Address: Tower A8, Flat 102, ebony greens, sare homes, near lal kiuan, ghaziabad

We have closed our restaurant in September and requested Termination of Gas Connection #[protected]. It’s been close to two months but no action is yet taken. I am following up with different gl teams of ghaziabad like sunny gautam from marketing, Mohammed Salim, Kuldeep and ankit from operations. Everyone is passing the ball to each other. Now I have left no other option other than going to consumer forum....
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M
maheshchandrawat
from delhi, Delhi
Oct 31, 2023
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Person is harassing and saying for 3500 rs penalty without any issues

Address: Flat 49 ,2nd floor , block A2 , pocket 6 , rohini sector 35 ,pin 110042

Mobile no [protected]...
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H
H C Joshi
Oct 25, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
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Broken of water connection during the digging for pass pipe of IGL

Address: 54/2 C Block Parvatiya Anchal Sant Nagar Burari Delhi.

In this connection I have contacted igl control room regarding my problem who forwarded to talk with naveen who advise to to contact sanjay then mr vivek i have talk to all the representative every one said that we will see i have paid rs 3000/- to plumber for reconnection no one paid amount. a month and half already passed no responcerecived from any one.
kindly advise to concerned contractor to pay otherwise i will have to knock...
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V
Vineet Verma 29
from New Delhi, Delhi
Oct 19, 2023
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IGL engulfed Rs 2628.80 on 18 Sep

Address: Delhi

My consumer number [protected], my bill was showing 2612 due amount against which I did on line transaction and amount was showing 1314.4 ( reference number[protected] which was paid by me via Amazon Pay by me in the morning 5.53 am and later on when I tried again same amount was showing and I thought in order to compensate the total amount same is still showing and I made another transaction of 1314.4 ( reference number[protected]...
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T
taru11294
Sep 25, 2023
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New connection bp no. 4001826316

Address: new delhi

My bp no; [protected] for new connection it taken more time and delay almost 4 months customer care deny my problem from last 1 month no clarification they given how much time it will take...
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G
Girish Chander Bhatt
from Rohini, Delhi
Sep 12, 2023
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Permanent Disconnection of BP No. 4001719924

IGL/PNG BP. No.[protected] stands in the name of my wife Amita Bhatt requested for permanent disconnection (from old premises A1/643 Sector 6 Rohini Delhi)on 23 Aug 23 vide Service request No. [protected] followed by another Service request vide No. [protected] and too many emails and personal contact to customer care but sorry' to say that first service request closed without any action and falsely informed through email. My meter is installed...
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D
Deepak
from Lucknow, Uttar Pradesh
Sep 8, 2023
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Estimated monthly Billing based on minimum usage having low consumption

Address: Delhi

I am a senior citizen and was living alone in my residence before Covid however I shifted with my Son to his residence due to lockdown and infrequently visiting my residence for last 3 years with very low usage of IGL gas connection. I have raised multiple request with IGL to temporary disconnect the connection to avoid Billing but they have ignored more than 10 such requests in last 3 years and raising Bills on minimum usage which is higher...
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D
Deepak
from Lucknow, Uttar Pradesh
Sep 8, 2023
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Estimated monthly Billing based on minimum usage having low consumption

I am a senior citizen and was living alone in my residence before Covid however I shifted with my Son to his residence due to lockdown and infrequently visiting my residence for last 3 years with very low usage of IGL gas connection. I have raised multiple request with IGL to temporary disconnect the connection to avoid Billing but they have ignored more than 10 such requests in last 3 years and raising Bills on minimum usage which is higher...
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N
Nitish0402
from Delhi, Delhi
Aug 27, 2023
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Excessive delay in New connection

Address: Vasant Kunj Delhi

I had applied for a new IGL connection at Vasant Kunj Delhi via BP number [protected] however even after two months and multiple follow ups there is no clue about when the connection will be installed.
IGL customer care tells the same story every time that we have escalated your case and you will get response soon but there is no feedback whatsoever. This is the situation when there is IGL connection from previous owners already coming...
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P
Pan99
from delhi, Delhi
Aug 25, 2023
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Pending connection issue since 2019

Address: Delhi

I am Writing this mail kind for your information that i am facing Connection issue problem since 2019 to till now, not yet taken any action by IGl team & by their contractor who are working in our area, I am many time complaint of my connection issues. my last complaint no: [protected], & BP no:[protected]., please resolve my connection problem. i hope you will take an neccessry action...
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L
lokeshhanda
from New Delhi, Delhi
Aug 25, 2023
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Complain about reconnection

My BP number is [protected]
Its is sec 2 dwarka. I have been requesting for the reconnection, which was disconnected for renovation purposes. Its been more than 22 days but the request is falling on deaf ears. Whenever i contact the helpline, they say we are sorry and we will send the person on priority basis and the issue will be resolved in 1-2 days but there is no call and no visit. The person who is in IGL office in dwarka, ( i...
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D
Dipali Khanna
Aug 17, 2023
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Bill Not As Per Consumption

We got the connection done in the month of October. For the first few months, we received the bill ranging from[protected]. In the month of Feb, we received a bill of Rs. 19000 (which is way too high in comparison to our consumption). We filed multiple complaints, someone came to check and told us that was a leakage and fixed it. From that month, we started receiving bills in normal amounts (ranging from[protected] again but the Rs. 19000 wasn’t...
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H
hiteshkr.mishra
from ghaziabad, Uttar Pradesh
Aug 16, 2023
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Connection pending form 2019

Address: Ghaziabad

I have applied for IGL connection in 2019, meter installation was completed in 2019 but the connection is not energized yet.
i had complaint many times (more than 5times in last 1 month) in IGL but no one is listening the issue. each complaint is getting closed without resolution.

BP no. is [protected]...
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I
iram.dwd
from Delhi, Delhi
Aug 16, 2023
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New Connection Pending 2 months

New connection not installed Application no. [protected]
I applied for new connection but its been 2 months and no one has called or connected for the connection. Payment has been made but nobody has contacted for further steps. Pls action ASAP in Sarita Vihar...
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