Indraprastha Gas Limited [IGL] Complaints & Reviews

Address: E-4/146, sector 7, Rohini

There is gas smell in the back lane of my house (E-4/146 Sector-7, Rohini, Delhi) since past 2 months, near the IGL pipelines. Due to 50 degrees weather in Delhi, it poses a great threat to the residential houses built near it.

Kindly get the pipelines checked....

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Address: IGL Noida

I requested for the IGL connection in Jan 23 and it took the IGL team over a year to come and initiate some work, even though the money was paid already.

And when they started it took good 4-5 months to do the engineering marvel as attached.

Can you please cancel my connection, the engineering marvel done by the team, as shown below, is not safe for children coming to school. I am very concerned of this. br...

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I have applied for reconnection of PNG gas pipeline. BP no is [protected], CA no is also generated 5 days ago. Customer care said after generating CA no within 1-2 day a person will come it's been 6 days nobody even contacted for the same.

Now customer care is saying that it will take 45-90 days to install the connection. All set up and line are laid down in society they just need to install the meter and extend the line which will not take more than 1 hour. Provided Contact no people are disconnecting the phone or not picking it.
Very pathetic services from IGL.

Do we need to wait for the connection for 4 months. If that was the case it is good to go on Cylinder that is much easier to get the connection.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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Address: Modinagar-201204, U.P.

Sir/Madam,
In April, 2024, I had submitted an application duly filled in enclosed with cheque etc., for a new connection of IGL/PNG to be installed at 2nd Floor of House No.C1/6, Krishna Kutir, Shivpuri, Gali No.2, Modinagar against BP No.[protected] in the name of my son, Mr Bharat Sharma (Mobile No.[protected]) and submitted to IGL employee, namely, Mrs Rabia Begum (Mobile No. [protected].

Despite repeated requests,...

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Address: Shipra Suncity, Indirapuram, Ghaziabad, UP

Website: IGL.com

I have received my BP no for new connection, but not received any Contract Account yet...

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For BP number [protected] incorrect bill is generated from last two times. request you to send someone at my flat take reading of the meter and correct my bill. Also adjust my extra paid money to the correct bill. how it is possible when gas was in use bill was 200-300 now without use and without taking reading from my meter you people are generating 1500 for a month. Correct my bill on high priority and regenerate the bill amount on my number...

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Address: A-1/6 Khasra No 36/21 Nanesh Enclave Jain Colony Delhi 110039

Mne new connection k liye apply kiya tha 05/03/2023 ka lekin ab tk connection nahi lga aur jo yha k incharge hai Raman unko msg call kiya toh woh msg ka reply ni kr re aur call uthate nhi hai uthate hai toh bolte hai btata hu kripya krke hmara connection lgwaya jaye...

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Hello my BP number is [protected]. I had applied for domestic IGL Connection and its been more than 30 days no insecption took place no installation. called 14 times customer care no responce. also sent mail from [protected]@yahoo.com still no responce....

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Address: 341-342, upper ground floor, pocket 11B, sector 23, delhi 110085

Gas is leaking please come on emergency basis....

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Address: Radhika Apartment, Dwarka, Sector 14

Hi Team,

My IGL BP number is [protected]. This is with reference to the flat no. 406, Radhika apartment, Pocket 1, Dwarka, Sector-14, Delhi.

I raised a request to stop the connection as there was some work going on in the flat. I raised the request for connection restoration and I was given a bill of circa Rs. 4, 200. All the parts added were old. Also, why am I charged so much for the pipe connection? When the...

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Address: A-3/68 Police Apartment Paschim Vihar New Delhi- 110063

My name is Vimal Prasad Yadav and my IGL BP number is [protected]. Sir, even in March-April 2023 last year, the bill was not sent, about which I had complained, then you said that the bill must not have reached by mistake, whereas in March-April last year no one came from you to take the reading, so how could the bill be sent. At that time IGL had made up so many false stories to hide its mistake. And even now you people are doing the same...

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I am a working and currently single housemaker woman. I have applied for the PNG gas connection in the IGL in last december, 2023. Since then, + till now, dt 29.03.2024, the gas connection has not fully completed.
The company workers did not least cooperated with the installation procedure such as early or later in working days or on Sundays. They call at mid of working days for the installation and when I ask for mine feasible timeline,...

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Not any point is empty for light motor vehicles
No action taken even after complaining to igl pump manager

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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I have applied New PNG Connection for which I have submit My documents, MY BP No is -[protected].
I have applied on[protected] but still waiting for an update.
Please chk and confirm.
Regards
Sourabh
[protected]...

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Address: Shiv nagar sector 2 Baral road Bijainagar,305624

Website: IGL

Without discussion with house honour, your team installed the gas pipe line and even very bad installation done by stupid guys.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Mar 17, 2024

Updated by chandsoni please check images and contact me on [protected]

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Address: R K Puram, New Delhi-110022

I had applied for a new pipeline gas connection on 17.07.2023 and after a successful payment the BP No. generated was [protected] for the address F-4/18, Model Town-1, 3rd Floor, Delhi-110009. It has now been almost 8 months and the IGL officials have done nothing. Despite repeated calls to their customer care no redressal is being given and only fake assurances are given. They have taken the money and re just sitting on it.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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This has reference to my BP No. [protected] installed at flat no. 131, Rainbow Apartments, Pocket no. 6, Sector-12, Dwarka, New Delhi.
This is to report to you that the pipeline for PNG connection granted to Flat no. 122 has been installed in an absolutely illegal and dangerous manner. The said pipeline goes over terrace boundary wall of my aforesaid flat. IGL contractor or authorities never sought my consent for affixing the pipeline...

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Address: Crossing Republic

I'm writing this complaint to express my extreme disappointment with the service at IGL. I applied for the new connection on 14th Nov, 2023.

and today marked as 3 months overdue for my request. I've made more than 50+ calls during this time, but every time, the team kept me giving false excuses or promises.

The feasibility has already been done 1 month ago. but the customer care team keeps me hanging towards that - it's yet to do the feasibility checks.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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Address: Delhi/NCR (Greater Noida)

Hi,

I have taken a new IGL connection in Oct'2023,
After 1 month by multiple follow-ups and request to customer care they installed Meter at my flat.

Now 3 months have completed of Meter installation but still my connection not activated.

So poor service by IGL in Delhi/NCR, also customer care is not supportive. If you raise any request at customer care, then they closed your request by self after 2 days without any resolution.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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IGL has been doing fraud in my billing either intentionally or internationally.
First a faulty meter was fix in our apartment which started rolling even before they supplied gas to us.
Then we got that fixed and their executive mentioned to us that we will adjust this in your bill by keeping the starting point at 6.6 units. Now the bill came, there was no adjustment. We paid it out of courtesy as it was then supposed to be fixed in the 2nd bill. Now we have the 2nd bill again without any correction.
This complaint has been formally raised and we sent an email to their customer care team in Oct. There have been hundreds of follow up since then through calls or reminder emails, but they just don't care.
BP Number - [protected]

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Indraprastha Gas Limited [IGL] Complaints & Reviews

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Indraprastha Gas Limited [IGL] reviews & complaints page 2

Gas smell in the back lane of my house

Disconnection and refund BP no 6100001620

delay in png gas pipeline connection at home

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Delay in getting new connection of PNG at Modinagar, U.P.

Contract Account

Incorrect bill generated:6000051102

Naya connection 1 saal k bd b ni lga

connection delay

Gas leak and it is catching fire

4200 rupees restoration charge - TOO MUCH

IGL people do fraud in bill. please tell me why I have not received the bill yet.

Incomplete gas pipe installation even after no. of complaints

Mismanagement on igl pump

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PNG Gas

Bad installation of gas pipeline

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Delay in new pipeline gas connection

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Illegal installation of IGL Pipeline over terrace-wall of my flat in Dwarka, New Delhi

IGL new connection gets delayed for 3 month.

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Connection is not activated after 3 months of Meter Installation

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Open Complaint since Oct'2023

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Indraprastha Gas Limited [IGL] Complaints & Reviews

File a complaint to Indraprastha Gas Limited [IGL]

Indraprastha Gas Limited [IGL] reviews & complaints page 2

delay in png gas pipeline connection at home

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Mismanagement on igl pump

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Bad installation of gas pipeline

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Delay in new pipeline gas connection

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IGL new connection gets delayed for 3 month.

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Connection is not activated after 3 months of Meter Installation

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Open Complaint since Oct'2023

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