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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Dec 17, 2025
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123
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 12

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V
Vissibabu
Mar 26, 2021
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Address: FLAT NO 203 ADITYA MANOR APARTMENTS

Sir,
I purchased the following IDFC Long Term Infrastructure bonds Tranche 2 in February 21st, 2011. The Folio no and other details are given below.
Certificate No: 304933
Folio No: IDB0304933
Distinctive Nos: From 795553 to 795556
Application No: 41821577
Maturity Date: 21st February 2021.

The Bonds are already matured. I am unable to Redeem the Bonds . Request you to, please guide me how to redeem my matured Bonds. I am very thankful to you for your extended support. Please let me know the procedure to redeem my bonds. I approached the IDBI bank and they suggested to get the new ICIN Nos. I requested through e- mail addressed to einward.[protected]@kfintech.com. So far i have not received any response. Appreciate an early resolution of my issue.

Regards

P. Viswanadham
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    S
    sps7961
    from Delhi, Delhi
    Mar 26, 2021
    Resolved
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    Resolved

    Sir,
    Even after submitting all details: PAN & Bank account details, cancelled cheque etc to their link, payment not credited to my account by IDFC.
    Name- Sukhvender Pal Singh
    IDFC Infra Bonds, Tranche 2
    Maturity date- 21.02.2021(10 years)
    Folio no- IDB0221942
    Reference no- ID[protected]received after submitting details to link sent by IDFC & K Fintech)
    +1 photos
    Mar 26, 2021
    Complaint marked as Resolved 
    Company says that they have sent maturity amont via Aviral Logistics on 22nd February, 21 but it never reached to me.
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Mar 26, 2021
    Updated by sps7961
    My complaint not reolved yet. Company never replies my mails. Only thing they are repeatedly saying is they sent maturity cheque through Aviral Logistics on 22nd February. More than one month passed but no delivery.
    Why these persons do not send it by Speed Post ? IDFC sent me link to update bank details which I immediately did.
    IDFC is using my hard earned money for more than one month.
    In spite of trying repeatedly step-by-step submitting required information and e-documents to the given link for uploading bank details, error message is displayed.

    Redemption amount not credited to my bank account. - Comment #3816038 - Image #0
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      V
      Vaishnavi Raghuraman
      Mar 25, 2021
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      Hi, had purchased the IDFC long term Infra Bonds Tranche 2 in 2010.
      App no 41904250
      RL no 265342
      Ref no 1125165
      This has matured on 21 feb 2021. I am unable to get my maturity amount. What is the procedure? Nobody picks up call at customer care. Please help.

      This is my Mail id for any communication:
      [protected]@gmail.com
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        S
        satyam62
        Mar 25, 2021
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        Address: Hyderabad

        Sir,
        I purchased IDFC long term Infrastructure Bonds- Tranche-2 in February, 2011. Regd Folio no IDBI0382730. Cert nos : [protected]-2478. Each bond is rs.5, 000/- Matured on 21.02.2021. Amount to be paid on maturity Rs.43, 200/- for 4 bonds. Paying of maturity amount is entrusted to Kfintechnologies, Nanakramuda, Hyderabad. When I contacted them personally, they told that the dividend warrants were dispatched on 24.02.2021 through Aviral Logistics. Tracking no is [protected]. When it was tracked, it is showing that it has been delivered. But it has not been delivered to me. Their customer care number/ their head office number at Mumbai is not working. Please advise me in this matter.
        Regards,
        K V Satyanarayana
        +2 photos
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          Saranya Dhanasekaran
          Mar 25, 2021
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          I have not received IDFC long term bond Tranche 2 maturity cheque till date.Maturity cheque for my folio with no IDB0133841 with maturity date 22/02/21 has not been received till date to the registered address.

          Please resolve the matter ASAP.

          Regards,
          Saranya
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            G
            gmadhusudhan75
            Mar 25, 2021
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            After submitting all details like bank details, Pan, Cancelled check etc to their link yet not received payment from IDFC.

            G.Madhusudhan
            IDFC Infra bond
            Maturity date 21.02.2021(10yesrs)
            Folio no:IDB0295778
            Reference no :ID[protected]Received after submitting details to IDFC sent link.)
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            After submitting all the required documents to the link step by step, after finally clicking submit error message is displayed repeatedly.

            Not received payment after maturity - Comment #3815614 - Image #0
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              H
              hsingh07
              Mar 24, 2021
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              Idfc 8% cumm bd 21fb21.
              These bonds 4 no purchase price 5000/-each was due for redemption on 21 feb 2021
              these bonds are no longer in demat account but redemption money not credited into my account so far
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                V
                vagishidfc
                Mar 24, 2021
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                Address: Vagish Naganur # 6----2nd cross ./M.R.Garden Nr KEB Layout/ Sanjay Nagar . Bangalore---560094

                1. My Bonds matured on --- Nov 12 2020. Even though I have mentioned the correct address & Account Number On Bond, I have not received any amount.
                2. Upon query they said it was sent to some Old address, and asked me to update address on a form they mentioned. It was Duly Couriered to them with a Cancelled chk attached to The Mentioned address at Hyderabad on 27/Nov/2020.
                3. No Reply from them. Upon Phone query, they said about reception of the Courier, and it will be sorted out.
                4. Post that no Reply, No action, even the query Phone[protected] is not working.
                5. Look into this as you seem to work with No face Policy.
                +1 photos
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                  K
                  Kscbsl
                  Mar 24, 2021
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                  Address: 202, Udyan Darshan CHS, Near Paranjape hall, Datar Colony, Bhandup East, Mumbai- 400042

                  Not received any interest after 2015 and the maturity amount, inspite of sending the required documents as per the customer care service requirement and follow up through email.
                  IDFC LonG Term Infrastructure Bond - Trenche 1
                  Series 3
                  Folio no. IDA030533
                  Certificate no. 305303
                  No. of Bonds Four only
                  Distinctive No.s [protected]-[protected]
                  Please do the needful.
                  +1 photos
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                    C
                    crystal vaz 26
                    Mar 24, 2021
                    Resolved
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                    Resolved

                    Address: Naman chambers, C-32, G-Block, Bandra -Kurla Complex, Bandra East, Mumbai- 400051

                    I was having IDFC Long Term Infrastructure Bonds - Tranche 2 (Series 1)- Folio number/ Client ID no- IDB0118548 which has matured on February 21, 2021, received Cheque payment via Cheque no. 012710 for the 4 bonds from IDFC FIRST Bank Limited dated 22.02.2021.

                    The Cheque was deposited in the registered Bombay Mercantile a/c *************78 and was returned to me by the bank with return code 88-other reasons.

                    Requesting you to look into the matter as soon as possible as I am a senior citizen and cannot personally visit the bank branch to follow up for the same. Kindly revert back as to the reason why the Cheque was returned and guide me as what can be done.

                    Yours Sincerely,
                    Mrs. E. S. Vaz
                    Apr 13, 2021
                    Complaint marked as Resolved 
                    The company responded to the emails sent. But the mistake was ultimately on the part of the presenting bank. My apologies to the company for the misunderstanding.
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                    I was told that I will be updated about the same within 5 working days but have still not received any updates. Kindly do the needful at the earliest.
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                      D
                      Dipali1963
                      Mar 23, 2021
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                      Address: Reg. Off.- KRM Tower, 8th Floor, 1, Harrington Road, Chetpet, Chenni-600061

                      Folio no. IDBO402150
                      Name of the bond holder since purchase: Nitai Chandra Hazari,
                      Address Vill.&P.O.- CHANDUR, DT. HOOGHLY, WB, PIN 712602, M-[protected], email id-nchazari.[protected]@gmail.com
                      As required I submitted, scan copy of cancelled cheque, bond paper.
                      Kindly take necessary action for payment of matured sum.
                      Sincerely yours,
                      Nitai Chandra Hazari
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                        Anandgan
                        Mar 23, 2021
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                        I am a bondholder with registered folio number IDBI133932 for my investment in idfc long term infra bonds tranche2. I never had a problem receiving the warrants (intetest) till last year. However, post maturity of the bonds on 21 feb 2021, I have received neither the interest nor the amount invested (5000x4=20000). Please help.

                        Anand
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          D
                          DB Marekar
                          Mar 23, 2021
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                          Folio number : IDB0240339
                          IDFC Tranche 4bonds (four ) maturity DD not received
                          Consignment number:-[protected] sent through aviral logistics still not received though someone is always at home for this.
                          Repeated emails to aviral - no response and customer care number fake.

                          Please help.
                          Is this a scam to loot salaried middle class?
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            K
                            Klmrraja Mani
                            Mar 23, 2021
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                            To redeem my Idfc infra bond tranche2, I submitted all the details including Original bond( folio no:IDBO407199) on 29.01.2021.
                            Till date( 23.03.2021), no response from the Karvy computer share pvt ltd.
                            +1 photos
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            Mar 23, 2021
                            Updated by Klmrraja Mani
                            Idfc infra bond tranche2- redemption amount not received

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                              D
                              Dinesh777111
                              Mar 22, 2021
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                              Address: IDFC Limited, KRM Tower, 8th Floor, No.1, Harrignton Road, Chetpet, Chennai- 600 031.

                              I, Dinesh Sitaram Nag, having the total number of 4 bonds of IDFC Long Term Infrastructure Bonds- Tranche3. The registered folio number is IDC0234018 and the ISIN number is INE043D07435. Further the name of Bondholder is “Dinesh Sitaram Nag”, Certificate Number is 234018 and the Distinctive Numbers are [protected] – [protected] (4 Bonds). The maturity date is 30/03/2021.

                              I didn’t receive any redemption/ maturity notice in this regard from the IDFC Limited. Therefore, would request IDFC Limited to confirm, whether i will get the maturity amount through the Demand Draft Or the maturity amount will be directly credited to my bank account, if it is declared. Please do also confirm the bank account details as per the IDFC record. Further the email ids provided by the IDFC Limited, is of no use, as no one is responding to my email.

                              Await for your immediate response & resolution.
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                R
                                rme956
                                Mar 22, 2021
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                                SIR,

                                I HAVE TRIED TO CONTACT COURIER SERVICES Aviral Logistics BUT THERY ARE NOT RESPONDING I ALSO TRACKED THE DESPATCH NO. BUT THERE IS NO INFORMATION OF DELIVERY. AS YOU HAVE SAID THAT ACCOUNT NO. WHICH I HAVE SENT WAS NOT MATCHING ACCOURDING TO YOUR IDFC BOND PROPOSAL FORM IN 2011. SIR AT THAT TIME I MENTIONED SAVING ACCOUNT OF BANK OF BARODA MAIN BRANCH KASHIPUR, THIS ACCOUNT IS ALSO IN RUNNING .I AM ATTACHING SCANNED COPY OF ADHAR, PAN AND CHEQUE OF BANK OF BARODA. MY ACCOUNT DETAILS OF SAVING ACCOUNT AS UNDER-

                                S.B. ACCOUNT NO.--- [protected]

                                IFSC--- BARB0KASNAI

                                ACCOUNT HOLDER NAME- RAJESH SHARMA

                                BANK BRANCH- BANK OF BARODA MAIN BRANCH KASHIPUR.

                                DETAILS OF IFS CODE BARB ZERO KASNAI =BARB0KASNAI

                                PLEASE SEND MY PAYMENT THROUGH NEFT, KINDLY RESOLVE THE PROBLEM AS EARLY AS POSSIBLE

                                WITH THANKS AND REGARDS

                                RAJESH SHARMA
                                ORIENTAL INSURANCE CO.LTD.
                                B.O. KASHIPUR
                                MOB-[protected]
                                ________________________________
                                From: IG-Infra Bonds
                                Sent: Monday, March 22, 2021 12:50 PM
                                To: Sharma Rajesh
                                Subject: Re: REDEMPTION OF IDFC LONG TERM INFRASTRUCTURE BONDS -TRANCE -2 // JM[protected]_472

                                Dear Investor,

                                This is regarding your below mail,

                                Folio No: IDB0237505.

                                Bond holder name: RAJESH SHARMA

                                We would like to inform that your bank details is not registered in our records.

                                Demand Draft is dispatched on your registered address via POD No: [protected] (Aviral logistics).

                                Documents will be delivered to your mentioned address within 7-8 working days as it is been dispatched dated on 26.02.2021.

                                You can track the details on Aviral Logistics website since the delivery has been started from 01.03.2021 in phased manner.

                                Address mentioned below:

                                KILA STREET NEAR IQBAL RADIO
                                KASHIPUR - 244713
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                  MukerjeeK
                                  Mar 22, 2021
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                                  Folio number : IDB0321349
                                  IDFC Tranche 2 bonds (four ) maturity DD not received
                                  Consignment number:-[protected] sent through aviral logistics still not received though someone is always at home for this.
                                  Repeated emails to aviral - no response and customer care number fake.
                                  Sent bank details to link given by kfintech.
                                  Please help.
                                  Is this a scam to loot salaried middle class?
                                  +3 photos
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Mar 22, 2021
                                  Updated by MukerjeeK
                                  No response from the company.
                                  Mar 30, 2021
                                  Updated by MukerjeeK
                                  NO RESPONSE STILL FROM THE IDFCFIRSTBANK
                                  SUBMITTED ALL DOCUMENTS THROUGH TWITTER.

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                                    plot325
                                    Mar 22, 2021
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                                    Address: KRM TOWER,8TH fLOOR NO.1,HARRIGTON ROAD,CHETPET, cHENNAI 600 031

                                    Sir, I purchased 2 IDFC Long erm Infrastrure Bonds under Folio no;IDB0364895 and Certificate No.364895 and said 2 bonds matured on 22.02.2021 and as per them they sent the Warrant/Demand draft through AVIRAL via consignment no. [protected] dated 24.02.2021 and said warrant/DD not yet reached in my address.

                                    I sent several reminders to them and no response, I am retired person and this amount at this time very useful for me, so please help sir.

                                    Thanking with anticipations

                                    Kuruvilla Thomas
                                    Plot No, 325-B, Sector 7
                                    Gandhidham-Kutch, Gujarat 370201
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                      apratihat
                                      Mar 22, 2021
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                                      I had provided by bank account details for online transfer on maturity. Instead they chose to send cheque on address I no longer reside. The cheque got delayed. Now, there is no response on their e mail id. Customer care line is not accepting my folio no.
                                      Folio IDA0432548 (purchased 4 units on 12/11/2010 for ₹20000/-)
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                        Ravi_Khetan
                                        Mar 22, 2021
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                                        I had purchased IDFC Tranche 2 bonds which had a maturity date as Feb 21, 2021. I had written many emails to the registrar of the company but it seems they don't feel important to revert me back. I had even written emails to its courier company i.e. AVIRAL but they have neglected the emails. All the phone numbers provided by IDFC, by Registrar and by AVIRAL are useless as no one wants to pick up the calls and respond to the customers. Its been 1 month from its maturity and also since they have sent the courier. I don't think so that it takes atleast 3 weeks for my courier to be delivered.
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                        I have not received the IDFC Tranche2 (maturity proceeds. About ten days that I have emailed the mail I had received from IDFC along with my PAN and Bank details but of no use. No body even acknowledges mail. Nobody responds at the phone numbers.
                                        Ref: Folio / DP Id & Client Id No: IDB0210949
                                        Name : ROMA MALLICK (c/o B N MALLICK)
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