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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Dec 17, 2025
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Infrastructure Development Finance Company [IDFC]

Infrastructure Development Finance Company [IDFC] reviews & complaints page 24

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S
[email protected]
from Delhi, Delhi
Jan 9, 2021
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I am holding 4 Tranche-I IDFC Infrastructure bonds. I have not received the annual interest payout for 2020. I have been attempting to contact IDFC, kfintec through emails along with sharing the soft copy of the bond. There is no response from them as yet. Not even an acknowledgement of receipt of my email. Both IDFC and kfintec answered my call, but asked me to send email again. I am afraid I am reaching a deadlock.
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    V
    Vijay Dhote
    from Delhi, Delhi
    Jan 7, 2021
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    Dear Sir
    I had purchased IDFC bond 750IDFCINFC920, on dtd. 06.10.2010., IDFC LTD SR-4 BD 12NV20, vide application no 12004108, 4 nos for Rs 20, 000 through ICICI direct.
    The maturity date for this bond was 12.11.2020, maturity amount 4*10310=41240.
    I have not received the maturity amount even today, two months after the maturity date.

    I have enquired with ICICI direct and they confirmed me that they have not received the amount from IDFC.
    they also confirmed that there was no response from KARVY through whom this bond was purchased.

    Kindly release the maturity amount for the IDFC bond
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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      R
      Raghavendra N.S
      from Bengaluru, Karnataka
      Jan 7, 2021
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      Sir, I had invested Rs.20, 000 in infra bonds in the year 2010, and it had matured in the month of Nov.2020, But I have not yet received the proceeds
      Details
      Application no.51956203
      Beneficiery account no.IN301926/30807718.
      Please arrange to refund the maturity proceeds immediately

      Regards
      N S Raghavendra
      [protected]
      +1 photos
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        A
        AnitKr
        Jan 7, 2021
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        Address: Pune, Maharashtra

        Dear Team,

        My IDFC Long Term Infra Bond - tranche 2 ( certificate Num- 384316) is maturing on Feb 21, 2021.

        Seek your support to redeem it.

        My Current Location is Pune.

        Regards

        Mobile- [protected]/ email- [protected]@gmail.com
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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          R
          rks1993
          from Delhi, Delhi
          Jan 6, 2021
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          Address: Mumbai . Channai

          Dear Sir.
          i would like to inform you that i have purchased 4 Nos Infra bond each valued 5000 in Feb 21, 2011 which is to be matured on Feb 21, 2021
          i would like to request you please tell the procedure for receiving maturity amount on he date
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            S
            Sn Upadhyay
            Jan 6, 2021
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            Address: Government secondary school yealiang

            Dear Sir/Madam,
            I had purchased four IDFC infra bonds @rs 5000=00 each (total amount rs20000=00) on 21 February 2011. My Folio No is IDB0395091
            I want to redeem the amount. Pl do the needful.
            Regards.
            Email id: [protected]@gmail.com
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              R
              Ramadoss Venkataramanan
              from Delhi, Delhi
              Jan 6, 2021
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              I am one of the investor in IDFC Long Term Infrastructure Bonds[protected]Tranche 2 which is getting matured on 21st February 2021. kindly let me know the process for redemption. Till now I have not received any mail from your end regarding the above matter.
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              Today I have been able to contact the concerned person looking after IDFC Tranche 2 Bond on their toll free No [protected]. Email id [protected]@idfcfirstbank.com . Download the Bank Mandate form 1 and courier you documents to their Hyderabad address

              KFin Technologies Private Limited

              Unit: IDFC FIRST Bank

              Karvy Selenium - Tower B

              Plot No 31 & 32 - Gachibowli

              Financial District - Nanakramguda

              Hyderabad - 500 032.
              Reply
              Bank Mandate
              as under:
              1. Name of the Bond Holder
               First / Sole Holder
               Second Holder
               Third Holder
              2. Email : 
              3. Mobile/Landline No. 
              4. Folio No.
              5. Series IDFC Infra Bonds:
              Correct Bank details to be incorporated
              6. Name of the Bank
              7. Bank Branch
              8. Bank Account Number
              9. Type of Account
              10. Full Address of the Bank (with Pin
              Code) (in case of bank mandate)
              PIN
              9. MICR No.
              10. Signature
               First Holder
               Second Holder
               Third Holder
              Signature
              Enclosed: Copy of cancelled cheque
              Reply
              Hope the above details will be helpful to all the Investors. Good luck .
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                R
                Raghuvir singh kirar
                Jan 4, 2021
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                I am one of the investor in IDFC Long Term Infrastructure Bonds[protected]Tranche 2. I have not received any cheque as of today . Kindly look into the matter asap.
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                Kindly provide me an email address for the detailed complaint . Searched everywhere but it is protected . Kindly mail me on [protected]@gail.co.in
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                  R
                  Raghuvir singh kirar
                  Jan 4, 2021
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                  I am one of the invester of IDFC Long term Infrastructure Bonds[protected] Tranche 2 of the 3 members. I have not received any cheques till date while the other two members are receiving it timely. Kindly look into the matter.
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                    S
                    sandy_sv
                    Jan 4, 2021
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                    Hi,
                    My IDFC Long term Infrstructure bond - Tranche 2 is maturing on 11th feb, 2021. I needed to know how my matured sum would be tranferred to me. Would it be electronically transferred to my bank account?
                    Folio No. IDB0389830
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                      H
                      Hetavi mehta
                      Jan 4, 2021
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                      I need to get the refund for the ECS CHARGES of each 588/- rupees from my account as per the loan I had for my phone has been cancelled long back but IDFC informed to contact the bank for it.
                      Please help.
                      Thank you.
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      Jan 05, 2021
                      Updated by Hetavi mehta                       Hi team, I got a revert from my the bank as well and they have mentioned that IDFC team has to co-operate and issue the refund.
                      I will need your help over this as the EMI was over in the month of September so l even have my NOC for it and as per the policies IDFC needs to refund the charges after it is been closed and they have not yet cancelled and refunded.
                      Please check and help.
                      Thank you.
                      Apr 30, 2021
                      Updated by Hetavi mehta                       Hello, team no revert on this yet ?
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                        K
                        khetan ji
                        from Delhi, Delhi
                        Jan 1, 2021
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                        Address: B56. yash Path, Prabhu Marg, Tilak Nagar jaipur

                        We have 8(Eight) *4=32 bonds of IDFC LONG TERM INFRASTRICTIRE BOND -TRANCHE 1 in my familay members name in demate form . these exit from our demate acccount but till date no payment receveied and no any objection latter receved about this matter allotment latter of bonds attach here with.
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          M
                          man_delhi
                          from Delhi, Delhi
                          Dec 28, 2020
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                          I have been trying to reachout to Karvi and IDFC on sevral no. to know how to redeem the bond and get my address and bank details changed. There are no responses on phones and emails except Robots auto responses. Its been month and i need help to get this sorted.
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            A
                            asokbhaumik
                            from CHENNAI, Tamil Nadu
                            Dec 15, 2020
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                            Date of Redemption was 12/11/2020, yet to receive the credit in my Bank A/c, sending mails after mails but in vain
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            Till now the credit not reflected in My A/c
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                              R
                              Randhir Mane
                              from Powai, Maharashtra
                              Dec 13, 2020
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                              I had 4 units of 750IDFCINFC920 IDFC LTD SR-4 BD 12NV20 I was expecting maturity amount of 41240 which is not received to my bank account.

                              My Name: Randhir jaywantrao Mane
                              [protected]
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                A
                                ASG Suresh
                                from Bengaluru, Karnataka
                                Dec 12, 2020
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                                I have invested in IDFC Infrastructure bonds on 12 Nov 2010. The Bond redemption as per the Bond certificate has to be to the bank account. The redemption date was Nov 12 2020. The same has not yet been credited to my account nor i was able to contact on any numbers given on the certificate or in the websites of IDFC / Karvy. The toll free numbers are IVR based and does not navigate to the IDFC bonds.

                                What should i do? No place to report my issue.

                                Registered folio number: IDA0203417. IDFC Infrastructure Bond with face value of 5000 - 4 nos. Date of Maturity - 12th Nov 2020.
                                Email Id: [protected]@gmail.com
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                  D
                                  Dinesh_
                                  Dec 10, 2020
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                                  Address: Hisar

                                  Dear Sir, I have IDFC INFRA BONDS. My lock in time is going to be over soon. Please tell the steps to redeem them.

                                  Also pls guide that can I use my new bank account number because my old bank account is closed.

                                  Thanks.

                                  Regards.
                                  Dinesh Kumar
                                  [protected]@gmail.com
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                    V
                                    v1n0d7
                                    Dec 8, 2020
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                                    Address: 401, Sunny Palace, Edapally, Kochi - 682024

                                    I have invested in IDFC Infrastructure bonds on 12 Nov 2010. The Bond redemption as per the Bond certificate has to be to the bank account. The redemption date was Nov 12 2020. The same has not yet been credited to my account nor i was able to contact on any numbers given on the certificate or in the websites of IDFC / Karvy. The toll free numbers are IVR based and does not navigate to the IDFC bonds.

                                    What should i do? No place to report my issue.

                                    Application no: 62301175, Beneficiary account No: 1N[protected]. IDFC Infrastructure Bond with face value of 5000 - 4 nos. Date of Maturity - 12th Nov 2021.
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                    Sorry, Please read the date of redemption as 12th Nov 2020. Pardon me for the typo error
                                    Reply
                                    Thank you Issue stays resolved. I could reach them on IDFC First Bank toll free number.
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                                      A
                                      adhar2in
                                      from Kolkata, West Bengal
                                      Dec 1, 2020
                                      Resolved
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                                      Resolved

                                      IDFC Bonds allotment Series 4,
                                      RL No. 184725-B,
                                      Reference No 55113939;
                                      Application No : 12013758
                                      Qty Allotted : 4

                                      The Beneficiary A/C No: IN[protected]

                                      Upon maturity, the above referred IDFC Bonds (4Nos) were debited from my Demat a/c on 23Nov20 and amount payable Rs 41, 240?-. The amount has not been credited to my account by IDFC.

                                      Kindly ask the company to pay up the maturity amount immediately with intimation to me.
                                      rgds
                                      Abhijit Dhar
                                      [protected]
                                      [protected]@yahoo.co.in
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,
                                      Thank you for writing to us. We have dedicated experts available on a toll-free line for bonds related queries. Request to call on the Toll-Free number[protected] between Monday to Sat 9:30 AM till 6:00 PM excluding Sundays and Bank Holidays. Alternatively, you can send an email to [protected]@idfcfirstbank.com. Our team will be happy to assist you.
                                      Team IDFC FIRST Bank
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                                        B
                                        Bhairav Desai
                                        Nov 30, 2020
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                                        Application No[protected]
                                        Folio No - IDA0425081

                                        I have 10 Bonds and are already Matured on 12 Nov 2020, but have no communication on the deposit/cheque amount to my account/Address

                                        Mail id is - [protected]@yahoo.co.in
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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