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ING Vysya Bank Complaints & Reviews

3.2
Updated: Nov 12, 2025
Complaints 245
Resolved
157
Unresolved
88
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ING Vysya Bank reviews & complaints page 2

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D
Deepjammuwala
from Jalandhar, Punjab
May 9, 2019
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Address: gupta tower jammu

I kuldeepsingh) s/o sh himmat singh was working in ing vysya bank ltd - jammu branch from june2010 to june 2012my employee code was 25670, i had not applied for my pf amount previously, now i want to know my pf account no. & uan no.in order to apply for provident fund, or you can even send me any of the salary slips from june2010 to june2011

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    A
    as_rajput
    from Mumbai, Maharashtra
    Apr 23, 2019
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    I (Amar singh) s/o sh kalu singh was working ining vysya bank ltd - ing vysya bank ltd. From aug 2008 to dec 2014, my employee code was 0012265, i had not applied for my pf amount previously, now i want to know my pf account no. & uan no.in order to apply for provident fund, or you can even send me any of the salary slips from aug 2008 to dec 2014

    Request your urgent reply
    ING Vysya Bank customer support has been notified about the posted complaint.
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      S
      Sathish23
      from Salem, Tamil Nadu
      Feb 5, 2019
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      Address: Chennai, Tamil Nadu, 600006

      Dear sir & madam,

      My name is v. Sathish kumar and i was working in ing vysya bank as "team member - rcc at anna salai mount road branch, after that i got a better job opportunity from hdfc bank ltd. Hence i resigned my job from ing vysa. Now i am move to axis bank ltd. They will asking previous bank reliving letter. I lost my reliving letter at the time of vartha cyclone kindly consider my situation and arrange the reliving letter of ing vysa bank. Please find the details below

      My contact no - [protected]
      My email id - [protected]@gmail.com
      Employee id : 0025421
      Job title : team member - rcc
      Date of joining[protected]
      Date of resignation letter[protected]
      Last working date :[protected]
      Business unit - operations retail operation
      Unit head - mr. R. Palaniappan
      ING Vysya Bank customer support has been notified about the posted complaint.
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        M
        mukulchoudhary91
        from Mumbai, Maharashtra
        Oct 4, 2017
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        Address: 560001

        Dear sir / madam
        I mukul choudhary was employed with ing vysya financial services ltd. From 22/10/2012 to 15/09/2014, the company was later merged with kotak mahindra bank ltd. I want to bring my concern to your notice that i had applied for pf widrawal on date 04/08/2017 and they have acknowledge the receipt of form also on 08/08/2017, and was continuously in touch with the process but even after continue follow ups and request the concerned person has not processed my pf till date. It’s my humble request to please look forward to it on urgent basis. My emp id was 31327 & epf no. Is bg/bng/0026522/000/0026711

        Regards
        Mukul choudhary
        ING Vysya Bank customer support has been notified about the posted complaint.
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          J
          Jeevanf
          Feb 7, 2017
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          Address: Chennai, Tamil Nadu, 600032
          Website: www.kotak.com

          Hi

          I have an salary account[protected] with ING Vysya bank which was offered to me by my previous employer, I've been charged fine for not maintaining minimum balance account, when i asked about that i was informed that my account was changed to some other account type.

          Why it was not communicated to me?, you people never sent any notification by any means.

          I'm totally disappointed with the service.

          whats the procedure i should follow to close the account?

          I have emailed this to your customer care and i want to you to give explanation here as well.
          ING Vysya Bank customer support has been notified about the posted complaint.
          Sir
          please my account was blocked. I want to reopen it.
          please reopen my bank account again.

          thankyou
          My ing vysya bank account debit card atm I forgot my atm pin how can i reset
          Respected sir iam new kotak mahindra account opening so please close the old Ing vishya i don't have account number i have debit card no [protected]
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            R
            ravishankerp
            from Hyderabad, Telangana
            Jan 2, 2017
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            Address: Hyderabad, Andhra Pradesh, 500036

            Dear sir / mam,
            Its been more than 4 years, and i have still not got mypf claim. I was an employee with ing vysya life insurance company limited. My employee id was46890 and my pf number is kn/25113/48642. Kindly see towards a speedy dispursal of my pf claim... My date of joining was 25.06.2012 and date of resignation was 18.04.2013 and till now i didnot get my pf please help in getting the pf as early as possible.
            Regards,
            Ravishanker pullagura
            [protected].
            ING Vysya Bank customer support has been notified about the posted complaint.
            Hi dear kotak please refund my amount.my refrence no is[protected],[protected]
            I had a salary account in ING Vysaya bank. I left that company and after few months still now i didn't used the bank account. Generally when we do not use any account it goes inactive. but this dint happened with my zero balance savings

            Please Close the my Account.
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              K
              karan48
              from Bhilwara, Rajasthan
              Dec 21, 2016
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              Address: New Delhi, Delhi

              Dear Sir/Madam,
              Our NGO had current ac in ING Vysya West Patel Nagar, New Delhi Branch opened in 2004. For some time it was active.
              Since I as president was away for a long time there was no transactions.In the meantime heard that the Bank merged with Kotak Bank.
              Wish to know the status so we can start transactions.
              Details:
              SUSHMA HOUSE OF CULTURE
              CA A/C[protected]
              ING Vysya Bank customer support has been notified about the posted complaint.
              I want my reliving lettar
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                P
                Parashuram Shahapur
                from Udagamandalam, Tamil Nadu
                Dec 18, 2016
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                Address: 560094
                Website: www.anaghanlr.com

                Had a salary account in ing vysaya bank in 2014. I left that company and after few months i stopped using the bank account. Generally when we do not use any account it goes inactive. But this dint happened with my zero balance savings account. I had made a request with ing vysa bank to close that account as i was not using it then i came to know that they have converted my zero balance savings account to some other account which was never communicated to me. I used to get sms on my registered mobile number about the balance and other information but i never got any sms that i have to maintain any minimum balance in that account or it has any negative balance. When i went to bank and raised a request to close the account they told me to pay 6000 inr to close the account. My issues is when they changed my account from zero balance account to some other account why this was not communicated to me. Also when they can send sms about other things why dint they send a sms regarding negative balance in my account. Because the sms i used to get always contained some positive amount in my account. Why only for closure i have to pay. Also every financial year bank does their calculations then why din they informed me last year that i have some debt with this account. My ing vysya customer id is[protected] can you please help me in that??
                ING Vysya Bank customer support has been notified about the posted complaint.
                Dear sir

                I have sumbited my PF WITHDRAWAL from 12 April at faridabad branch trackon cauriar pod no [protected] .i was ex employee exide life.i have urgent need money .please credit my PF amount urgently

                How many days after i will recieved my PF amount. SATINDER RAWAT

                Emp id 67261
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                  S
                  Sandhyaraj99
                  from Bengaluru, Karnataka
                  Dec 11, 2016
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                  Address: Bangalore, Karnataka, 53

                  Customer ID, 99079786
                  Kodak bank deducted 2759 rs from my account without any intimation
                  This is seriously a cheating ..we don't earn money from tree. Please just you might have called and informed before doing this.. Salary account could be maintained by zero balance was instructed to me, When I opened an account. I want justification.
                  How would a person know about account when already I left my previous company. and no more use this account. This is what you maintain relationship with customer with your business.
                  ING Vysya Bank customer support has been notified about the posted complaint.
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                    R
                    Ramu Vemula
                    Dec 1, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500016

                    Dear Kotak Team,
                    I had a salary account in ING VYSYS bank since 2014. I left that company and after few months I stopped using the bank account. Generally when we do not use any account it goes inactive. but this dint happened with my zero balance savings account. I had made a request with ING VYSYA bank to close that account as I was not using it then I came to know that they have converted my zero balance savings account to some other account which was never communicated to me. I used to get SMS on my registered mobile number about the balance and other information but I never got any SMS that I have to maintain any minimum balance in that account or it has any negative balance. when I went to bank and raised a request to close the account they told me to pay 7700 INR to close the account. My issues is when they changed my account from zero balance account to some other account why this was not communicated to me. Also when they can send SMS about other things why dint they send a SMS regarding negative balance in my account. because the SMS I used to get always contained some positive amount in my account. why only for closure I have to pay. Also every financial year bank does their calculations then why did they informed me last 2 months that I have some debt with this account. I am getting SMS with -7700 amount balance. Can you please help me in that ??

                    My ING VYSYA A/C:[protected].
                    ING Vysya Bank customer support has been notified about the posted complaint.
                    Dec 01, 2016
                    Updated by Ramu Vemula
                    I already raise a complaint to Kotak customer service, but they didn't replied
                    I have maintained my min balance in saving account number but still 1700 deducted from my account .when I called customer care they are saying you have to visit our branch for saving account.why should I will waste my for their mistakes.
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                      D
                      dheeraj.chopra77
                      Nov 25, 2016
                      Resolved
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                      Resolved

                      Closing sb account number - 645010219951

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                      Website: www.ingvysyabank.com

                      This account was opened when i was working in 2014. I was doing the transaction once in a month and after 6 months i left the job in january, 2015 but this saving account has not been closed.

                      The bank at least should contact me and asked me about this account but haven't contacted me so i tried to contact them however, i am unable to contact them.

                      I am complaining because i left the job 2 years before and still...
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                      S
                      sharath170
                      Nov 12, 2016
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                      Address: 560034

                      Dear sir/mam,

                      My salary account (in ing vysya bank) was created in my first company, after 2 year in that company i resigned my job. on 12th dec 2014 i have visited ing vysya bank koramangala bangalore branch to close my bank account. i met ing vysya bank employees mr. subramanya (+91 [protected]) & mr. madhu (+91 [protected]) after that they both communicated well & advised me to open a new bank account after closing my salary account. i agreed to open a new bank account & signed all documents to open a new account, they provided full account kit to me on the same day. they both promised me that they will close my salary account & will open a new account, also said i will get message once opened a new bank account in 3 -4 days.

                      I agreed to open a new account because i have to give a cross cheque to my previous company for my pf withdrawals, & they suggested me that your pf amount will credited to your new account, submit your new crossed cheque to your previous employer.

                      After 15 days i spoke to mr. subramanya (+91 [protected]) since i was not received any message regarding my new bank account, he said it will take some more time...

                      I have called customer care so many times but no use they said to wait few more day or visit bank branch.

                      I have done so many follow up with both mr. subramanya (+91 [protected]) & mr. madhu (+91 [protected]) they both talking nicely & suggesting me to wait for few more days they will close my account & open a new account. but both they are failed close my old salary account & open a new account.
                      Since i am not checking my email frequently which was given to that old bank account, i am surprised to see a mail because i have received a mail from kotak mahindra bank (now ing vysya bank merged with kotak mahindra bank) showing “ available balance: inr -6988.12 “

                      Both account details as follows:-
                      Old account: s. b. a/c no.:[protected]not closed – so showing – balance)
                      New account: sb :[protected]not opened till today)

                      Because of poor service of the ing vysya employees mr. subramanya (+91 [protected]) & mr. madhu (+91 [protected]) i have received this mail.
                      Hence i am requesting you to look into this matter & help me to close my account. i don’t want to receive this type of mails.
                      Ps: attached all bank account details. mail received from kotak manindra bank for your reference, (i have lost my old bank account debit card)
                      +3 photos
                      ING Vysya Bank customer support has been notified about the posted complaint.
                      Nov 12, 2016
                      sdakbar's response
                      I have missed my debit card My ATM Card No.[protected] of ing vysya bank so block this atm and reissue a new card

                      [protected]
                      Dec 11, 2016
                      Updated by sharath170
                      Dear Sir,

                      Kindly update regarding my above complaint.

                      Awaiting your reply.

                      Thanks & Regards,
                      Sharath
                      Jan 20, 2017
                      Updated by sharath170
                      Dear Sir/Mam,

                      Could you please update on my complaint .

                      Thanks & Regards,
                      Sharath
                      Dear sir/madam

                      I have missed my debit card My ATM Card No.[protected] of ing vysya bank so block this atm and reissue a new card


                      [protected]
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                        T
                        tparthasarathy
                        from Mulki, Karnataka
                        Oct 3, 2016
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                        Address: 560078
                        Website: I am complining from my gmail

                        Dear sir
                        Reference is made to my debit card issed to operate
                        My sb account in ing vysya bank limited, indiranagar
                        Branch located at 776, 100ft road, hal 2nd stage
                        Bangalore. And my a/c no is[protected]. Later
                        A debit card maestro no[protected] but
                        I was notable to operate this card in any of ing vysya
                        Atms no action was taken regarding my grievances
                        I request to unblock this card or issue alternative atm
                        For my transactions you may kindly send information to
                        My e mail id. [protected]@gmail.com or sums to my
                        Mobile no. 91 [protected] at the earliest
                        Hope you will acknowledge my complaint and
                        Take necessary action
                        ING Vysya Bank customer support has been notified about the posted complaint.
                        Hi, please call our customer care[protected] or send us an email to solutions.[protected]@kotak.com so that we can help. ^Team Kotak
                        मेरा रुपया 676 के लगभग कल शाम 04/12/2016 को मेरे बिना जानकारी के कट गया है |
                        मेरा account no[protected] है | ifsc code vysa0006450 है | मेरा नाम प्रदीप राठौर है|
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                          S
                          sunde92
                          from Tiruchirappalli, Tamil Nadu
                          Jul 26, 2016
                          Resolved
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                          Resolved

                          Refund amount of rs.4458 still not credited in my account

                          Address: 600001
                          Website: www.ingvysyabank.in

                          Hello sir/madam,
                          My name is shri babulal having a sb account in your ing bank chennai (184, gn st.) from the past 10 yrs. my account number is[protected]. i made an online booking transaction of rs.4458 on 09/05/2016 in make my trip.com through ing debit card but later on 27/05/2016 i cancelled the booking for some reasons. the refund amount of rs.4458 has still not been credited in my account inspite of registering a complaint...
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                          ranaamann
                          from New Delhi, Delhi
                          Jul 17, 2016
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                          Address: Gurgaon, Haryana, 122001

                          My salary account (in ing vysya bank) was created in my first company, so once i left the company. now my salary account in ing vysya bank bank has been converted to savings account (without informing me or warning me) in the month of may i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. after that i never logged in to my account through net banking and i do not have a debit card (lost in 1 years back and i never requested for a new one). i logged into my account for some reason on 27th may 2016 and i see that i have rs -6115 in my account. i request you to please take action against this bank.. thay have no right what so ever to do whatever they want without informing the customer. this was the first time i have got the mail from the kotak bank, never got this sort of mail in the past 2 years but after 2 years they sent me a mail which is showing my available balance as -6115.16. if you have to send the mail then why not sent prior to this.
                          +1 photos
                          ING Vysya Bank customer support has been notified about the posted complaint.
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                            K
                            krishnks92
                            from Chennai, Tamil Nadu
                            Jul 5, 2016
                            Resolved
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                            Resolved

                            Refund

                            Address: Chennai, Tamil Nadu, 6000091

                            I have cancelled my hotel booking in goibibio on 4 th june id GOHTLDV3304ad[protected] i have cancelled and the bank ARN number 75503726157008807308661 i have raised a complaint in bank on 11th june 1-[protected] still no response i was credited with 3960 poor response from bank...
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                            mayankkanha
                            from Noida, Uttar Pradesh
                            Jun 28, 2016
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                            Address: Agra, Uttar Pradesh, 283203

                            My salary account(in ING Vysya bank) was created in my first company, so once i left the company . Now my salary account in ING Vysya Bank bank has been converted to savings account(without informing me or warning me) in the month of May i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. after that i never logged in to my account through net banking and i do not have a debit card(lost in 1 years back and i never requested for a new one). I logged into my account for some reason on 25th may 2016 and i see that i have Rs -3915 in my account. I request you to please take action against this bank..Thay have no right what so ever to do whatever they want without informing the customer
                            ING Vysya Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Apologies for the inconvenience caused.

                            We would be glad to address your issues. Please write us at solutions.[protected]@kotak.com along with your contact/account number.

                            ^Kotak Team
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                              S
                              Sairam K Iyer
                              from Tiruchirappalli, Tamil Nadu
                              Jun 27, 2016
                              Resolved
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                              Resolved

                              Address: 600091

                              I have an sb account in your mylapore branch (A/c no.[protected] which is used for transferring emi for their housing loan (Housing loan ref.: hl[protected]). We have no issues on this until they opened a minor account in my daughter's name, viz., ms. Sandhhya sairam (A/c no.[protected] and started transferring rs.500/- per month in their minor account called zing account.

                              We have advised the bank vide letter dated ksr-ss/kmb-ing/nov/15/16 dated
                              November 02, 2015 asking them to close my daughter's account (Copy enclosed) as she has become major now. The bank is not closing the account but also utilizing my emi funds to zing account, which projects me as loan defaulter. But i am paying my loans properly.

                              Hence, i would request you to take proper action against this branch and ensure my daughter's account is closed and my loan account maintained without additional interest as i am not a defaulter.

                              We have sent so many messages to both ing & kmb with no action initiated still and i am suffering for their bad services & intentions.

                              Forwarded for kind info & favourable action, please. I have no intention in paying additional interests. Once this is sorted out, i will move the emi payment to other bank and close this account for sure.

                              Regards
                              Sairam. K
                              Madipakkam
                              Mobile:[protected]
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ING Vysya Bank customer support has been notified about the posted complaint.
                              Hi, we have forwarded this to our relevant team and shall get back to you on priority. ^Kotak Team
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                                V
                                vrocks21
                                from Surat, Gujarat
                                May 18, 2016
                                Resolved
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                                Resolved

                                I lost my deposited cheque in branch again and again

                                Address: 395002

                                Hello
                                My self vipul pyarelal talesara
                                Account number is current account[protected]
                                Name of account is vishwa vijay creation

                                In last one year my 4 cheque are missing in branch and after that i was talk with mr. Dinkar he said i reply you after tow days but i can not get proper response by them.
                                When bank missed my 1st cheque. They give me back after 9 month.
                                2nd cheque give me back after...
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                                alok101989
                                from Delhi, Delhi
                                May 5, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110006
                                Website: ing vasya bank

                                My name is alok Verma and my ING vasya account number is[protected]. I did the request for account closing on 4 Feb 2016 at chandni chowk branch and same day I informed to bank through email also. After 2 months(April) I got a call form brach and asing to pay 834 INR to close this account cause of low balance charges for month of Feb and March. I asked him I given the request for account closing in month of Feb so why I have to pay the charges. I call on ING and lady told me she have a waiver of this amount and my account will close in next 24 hrs.

                                I called ING on April end and representative told me you account is still active. That time I lauched the complaint also for the same.Today(5 may) I got a call form ING and they said any how I need to pay this charges and if i wont do the charges will going up and up.
                                I did lots of call ING for the same concern and I didn't get any positive response. I wasted lots of money on call.
                                +1 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ING Vysya Bank customer support has been notified about the posted complaint.
                                Dear Mr. Verma,

                                At the outset please accept our sincere apologies for the inconvenience caused to you.

                                We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.

                                Assuring you of our best services at all times.

                                Thanks and regards,
                                Kotak Team
                                Hi, Sorry for the experience. We have logged the request bearing number 1-[protected] on 05/05/2016, our branch officials will verify and get back to you. For further queries please write to [protected]@kotak.com or call us on[protected].
                                Thanks and regards,
                                Kotak Team
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