Irctc — Cockroach in Food

Address: Bangalore, Karnataka

After 2 years i decided to travel by train from Bangalore to Kolkata. But, I am still surprised that after Swach Bharat Abhiyaan, we still find cockroaches all across the compartments, including the pantry car, in the food that was being. While the housekeeping staff are busy with their friendly banter and not even bothered about their jobs. The Hit spray right next to them. The ministry is dreaming of bullet trains, vacuum toilets, but these simple hygiene issues are staring right in the face. Is this how you want Indian railways to represent itself. Many foreign tourists travel on trains, and to think the memories they take back, while the unprofessional staff is busy doing nothing. Who will answer when someone falls sick? Some will say ministry, some will something else. At the end, its the staff in the train at that point who have not done their jobs. These things are not excusable. Many of my friends travel by train regularly and have taken into stride the fact that rats, cockroaches are always there, even crawling over them on the berths, while they sleep. This is shameful. Please look into such issues. All it takes, is proper cleaning at the car sheds, putting up "Odonil" type things in the compartments. The cleaning can do a more thorough job. There are passengers who are just as reckless, and trash food all over the floor. Probably more awareness for them. When something is already clean, people will pause and think for a moment before throwing trash. But, as of now, its no better than it was 2 years back. Please rectify these problems. Swach Bharat includes the railways as well.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Feb 07, 2015
shekhar1383's response
HI, I AM ANIL M/NO [protected] DATE 20/01/2015 I TRIED TO BOOK RESERVATION TICKET THROUGH ON IRCTC (PREMIUM TATAKAL ) MY RESERVATION CHARGES 2018/- RUPEES DETUCTED FM MY ACCOUNT BUT NOT GET RESERVATION TICKET FM IRCTC WEBSITE PLEASE REFUND THE MONEY TO MY BANK ACCOUNT (MY TRANSACTION REF NO[protected] MY irctc ID baby1383 THANKS
 
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@IRCTCofficial I ordered a bread omelet on my Howrah-Mumbai train today, and it was served with a cockroach! This is unacceptable and a serious hygiene issue. Please take immediate action. 12810 Awaiting your response. #IRCTC #FoodSafety

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