Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — irctc amount not refunded

Aaftab Aalam Ansari

from Mumbai, Maharashtra

Jan 21, 2018

Address: 400095

Website: www.irctc.in

On 16 - jan i am make ticket from breilly to lokmanya tilak turminus through mobile app this is 3
passangers ticket but when i am file all the fileds properly and making a payment through debit card then transaction is done amount is deducted 1860/- but tickets was not booked. on 18-jan-2018 i am said the amount is refunded from irctc in zaakpay but i was done transaction through federal bank card . so please requested you refund my amount quikly the Trncs id is . [protected] and amount is not credited in my account yet i have also save screen shot.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Federal Bank Customer Care

from Delhi, Delhi

Jan 23, 2018

Hi Aaftab Aalam,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (3524) in the subject line so that our team can assist you.