Irctc — Not received refund amount in my account

Address: Mumbai City, Maharashtra, 421003

Transaction ID:[protected], pnr No [protected], Train No./Name:11301 / UDYAN EXPRESS, Date of Journey:19-Nov-2016, Date Of Boarding:19-Nov-2016, Class:second ac (2A), From:Kalyan jn(kyn)To:Akalkot road(akor), Boarding:Kalyan jn(kyn)
Resv Upto:Akalkot road(akor), Quota: general(gn), Date of Cancellation:14-Sep-2016 23:01:03 HRS
Ticket Type: E-ticket, Cancellation ID:[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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Dear Sir/Madam, I am traveling with the Tarin no-15602 from Delhi to Guwahati on the date 15-09-16 in coach no-B3 my train is 3 hrs late and its Toilet is too much smelling, already used pillow has provided. Now I reached Allahabad and no taking response, sir please take necessary action if possible.

Thanks

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