Irctc — Train jerks a lot.. Driver unable to drive

Address: Bangalore, Karnataka, 560066

I am travelling by train to chennai ... Details as follows
PNR:[protected], TRAIN:12028, DOJ:31-08-16, CC, SBC-MAS, Dep:06:00,
KIRTHANA RAMARAP, C10 44,

The train is continuously jerking and it's affecting the journey very badly.
A very bad rude.
Also I thought this is an express and the train is stopping like a goods train...why?
Driver not experienced or what is the problem?
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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