Claimed

ITC Complaints & Reviews

1.4
Updated: Oct 21, 2024
Complaints 604
Resolved
100
Unresolved
504
Contacts

File a complaint to ITC

Having problems with ITC?

File a complaint and get it resolved by ITC customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ITC reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
madanlal khandelwal
Oct 11, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
Report
Copy

Unauthorised change in Cigarettes brand

Wills navy cut filter special cigarette rs.49 is relabled / repacked as Wills navy cut filter cigarette rs.80 and is selling in market at Uttarpara (WB). pl enquired....
Helpful
Found this helpful?
2 Comments
Report
Copy
R
raj1409
from Hyderabad, Telangana
Sep 24, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
Report
Copy

Goldflake kings

Address: Sadasivpet

Hi, i am from Sadasivpet, sangareddy dist.
In our village lot of duplicate goldflake kings cigarates are selling, but no one take caring about it. Adding photos aswell....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
PRIYADARSHI GHOSAL
from Konnagar, West Bengal
Sep 23, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Report
Copy

Price

To,
Itc ltd
37. j. l. nehru road
kolkata - 700 071

sir,
I have purchased 02 pkts Gold Flake Super Star 64mm today at konnagar but the price is not same as mrp is showing, at our hooghly District ( west bengal ) all vendors are selling each packet @ 60/= . Why this rate deferred, look at this matter as soon as possible. Awaiting for your response.
regards
priyadarshi ghosal
(...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Karunagaran G
Sep 21, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
Report
Copy

My orders not delivered order # 566829

Address: ITC sTORE

We have placed orders through the ITCstore website on 14th September, and the delivery date will be 19th September, however, till now not been delivered, tried calling customer care no response also wrote an email till now no response, the worst experience I never had like this, at least there should be intimation.

What a pathetic service is this...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shadendra Nakade
Sep 15, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

Did not receive payment of display board

As on 15/09/2022 it had been 3 months that i have not received any monthly payment for display board . Kindly look into the matter as soon as possible.
Email: [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shashi na
Sep 14, 2022
Feb 13, 2023
This thread was updated on Feb 13, 2023
Resolved
Report
Copy
Resolved

Cheating or else mistake by ITC team.

Last wednesdays on official instagram site @classmatebyitc they had conducted a "pun contest", and today in the result post they have mentioned my pun but under someone else name. Whereas she/he has commented something else . I have also DM their team regarding this. But haven't received any response. I can also share the pic. Of the result post along with the picture of the comment section in which both date and who has commented what is...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
D7alway
from Kishanganj, Bihar
Sep 12, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

Classic Cigarette

Address: At dharamganj railway gate tools office railway near gurudwara main gate beside railline pin 855107 state bihar

Duplicate cigrate supply in our area kindly solve issue...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
raj54330081
from Hyderabad, Andhra Pradesh
Sep 8, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
Report
Copy

Black substance in B natural Guava Juice

I had purchased tetra pack of B-Natural juice- Guava Flavour from Ratnadeep in Hdernagar hyderbad.

I and my child have been drinking the juice since bought it and while we poured out the last glass from the pack, some skin like substance came out into the glass with black impurities. It has really scared me cause even my child had been drinking it.

We would like to bring this to the company's notice as it poses...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
mahesh235
Sep 5, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Resolved
Report
Copy
Resolved

ITCstore.in Order #553412 not delivered. No proper update.

Address: Bangalore
Website: itcstore.in

The order #553412 was to be delivered on 31.08.22. Got the whatsapp message that order is delayed. There after raised the complaint by mail and got the ticket number and assurance to resolve the case within 48 hours. Today is 05.09.2022 and there no proper feedback or commitment to deliver the order. The call center works only on BOT and useless to give any credible feedback....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aashik Meera
from Tirupparangunram, Tamil Nadu
Sep 1, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

No response

Address: KARAIKUDI
Website: Supply and Services

Dear sir/ madam,

we would like to inform that your products are very good. We are running a (royal) supermarket past 4 years. Actually we are get your products ( atta, sunfeast..Etc) from solisvarar & co at karaikudi- 630 001. There are very lazy and irresponsible to supply your products. We will get products weekly once but nowadays they are not delivering to our shop often. If we ask why, simply they said we forgotten to...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Budmass
Aug 25, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Report
Copy

Bingo tedhe medhe

A copper piece found in one of the stick....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
AMBER CHAURASIA
Aug 17, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
Report
Copy

Distributor supply

Address: VDND SALE PVT LIMITED KAMLA CLUB KALPI ROAD KANPUR

Hello ITC I'm Mr Amber chaurasia from
Kanpur nagar owner shushil general Store parde kanpur 40/226 naya chowk pared i have complaint
VDND SALES PVT LIMITED KAMLA CLUB KANPUR
The supply system is very poor. And we are not getting the order and goods properly, it is said from few days that there is always no stock, the goods are not coming from the company. If you place an order today, then the goods arrive in at least...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manshi Poonia
Aug 17, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
Report
Copy

Trying to get in touch with front desk is impossible

Hi, I have never experienced a worse service than this. I had been on call with ITC customer service for more than 35 mins and after listening to the mind-numbing music for 35 minutes, my mobile number was noted down and was told that I'll be getting a call back in SOMETIME. I don't understand how a reputed company like this has such a drastically bad customer service.

All my interactions with their customer service scream...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
cvs003
Aug 13, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Report
Copy

ITC Store order not received

I placed an order for a delivery of chocolates as a gift on 10/8/2022. The order was to be delivered on 11/8/2022. It is not yet delivered.
I have contacted ITC Store, but no response.
Order Number 538801 (ITC Store.in)...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Srilatha manda 81
from Hyderabad, Andhra Pradesh
Aug 8, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Report
Copy

Product Quality is not good

Address: Flat no. 301, Kranthi heights Shanthi nagar, near Ramalayam, Opp Srichaitanya school, kukatpally, Kukatpally

I Srilatha purchased French fries of ITC, from Dmart Kukatpally. But the items are spoiled and the return window is closed by the time I saw the items. Please help me to get my money back. As there is a due date for consumption, I brought it in 3 quantity. But all are stinking, but I am not able to lodge a complaint to Dmart customer care. please help me to get refund.

Regards,
Srilatha...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman8084
from Patna, Bihar
Aug 5, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Report
Copy

got an offer for distribution business

Address: Kolkata

I got an offer for distribution business from ITC, Wanted to check weather it is From a genuine source or not. Kindly help....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chinmaya hebbar
Aug 2, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Report
Copy

ITC STORE scammed me of 1150 rs

TICKET NO-148849, My itcstore account- [protected]@gmail.com I had added 1150rs to my magicbox/wallet
Biggest mistake of my life, while placing the order the wallet got auto debited without even the order being placed and is showing 0rs balance, basically scamming me of my own money for nothing, I've contacted itcstore support over email and call like atleast 10 times now and they keep telling me to wait for 1-2 days every time...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
అనిల్ Anil (Anil)
from Bengaluru, Karnataka
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Report
Copy

Itc store

Website: itcstore.in

Below is the online site where i ordered some items but one of them is not delivered.there is not option to track delivery apart from the order details. The complete order is shown as delivered while one of its big items was missing from the package.
below is the link to the store:
https://itcstore.in/

When I contacted the customer care, there is no response over the phone, while there is a common response via...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanugula Srikanth
Jul 25, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Report
Copy

Need to Change Delivery Address

My axis bank Credit card shipment tracking no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
Address:
Tanugula Srikanth
Mobile No: [protected] & [protected]
ITC ITD LTD,
Pune Factory,
Plot No B27, MIDC,
Ranjangaon Industrial Area, Taluka-Shirur,
Dist-Pune,...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rathor deepak
Jul 18, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Report
Copy

About not returning replacement of bingo ITC food product

Address: greater noida, uttar pradesh

Dear sir /ma'am
i am deepak rathor ([protected])(email- [protected]@gmail.com) from Balveer store at place molarband ext. badarpur new delhi-110044 (FROM Market of BN trading).

sir/ma'am in 2020 the product of ITC bingo products was lefted from BN trading then it will be gone through NAMAN tarding Co. in (C1-249, sangam vihar, new delhi[protected]email- [protected]@gmail.com) and that time i was shifted my shop one...
Helpful
Found this helpful?
Write a comment
Report
Copy