Claimed

ITC Complaints & Reviews

1.4
Updated: Oct 21, 2024
Complaints 604
Resolved
100
Unresolved
504
Contacts

File a complaint to ITC

Having problems with ITC?

File a complaint and get it resolved by ITC customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ITC reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nari123
Oct 11, 2023
Apr 13, 2024
This thread was updated on Apr 13, 2024
Resolved
Report
Copy
Resolved

Delivered forged KING's and LIGHT'S Cigeratte in Khammam-Sri Sai Priya Kiranam

Address: H.NO. 11-10-630, burhanpuram, khammam, khammam town and district 507001

Dear Sir,

This is Rajani G running a small kirana shop at my house i.e. H.No.[protected], burhanpuram, Khammam. Yesterday I purchased Kings and Lights cigarette's at Bhadram, who is sales person Subbarao, Distributor, Khammam District. In this packs 1 forged Light's pack identified when the customer asked a cigerette. The next minute I intimate the sales person about this incident happend and replace the new pack and handover...
Helpful
Found this helpful?
2 Comments
Report
Copy
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Oct 8, 2023
Oct 8, 2023
This thread was updated on Oct 8, 2023
Report
Copy

Expiry stock of pcp

Address: NEAR BHARAT PETROL PUMP SIYANA CHAUPLA ,SERVICE ROAD

Will be exchange damge itc product of pcp will be provide a food stock
thanks regerading
shivam
[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Anything ordinary
Oct 7, 2023
Report
Copy

Goldflake Cigarette Cockroach Found

Found a dead dried cockroach in the cigarette tobacco...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratikxaaa
from Bhubaneswar, Odisha
Oct 5, 2023
Oct 9, 2023
This thread was updated on Oct 9, 2023
Report
Copy

Worms and Larvae found in Aashirvaad multigrain Atta

Address: Bhubanewsar

I cannot emphasize enough how deeply disturbed I am by this incident. Finding a foreign object, especially a live worm, in a product that is consumed by humans is completely unacceptable and raises serious concerns about the quality control and hygiene standards of your company. Not only is this a significant violation of food safety regulations, but it also poses a severe health risk to consumers.

If I do not receive a satisfactory...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Arup1406
from Porvorim, Goa
Sep 26, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
Report
Copy

Live worms in Aashirvaad Superior MP Whole Wheat Aata 10 kg packet from Jiomart Goa

I bought Aashirwad Superior MP Whole Wheat Aata 10 kg packet from Jiomart Goa on September 13 2023. I opened the packet today on 26 September 2023. It was a shock to see live worms in the packet and the roti made out of aata used from the packet. This is totally unacceptable. Consumers trust ITC that is why they buy your products or else it will be better if you sell only cigarettes at least nobody will complain on that. Don't take consumers...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Sankarvijay77
from Raipur, Chhattisgarh
Sep 23, 2023
Oct 4, 2023
This thread was updated on Oct 4, 2023
Report
Copy

Cigarettes are packed with less tobacco

Itc gold flake kings cigarettes are very low quantity of product inserts. See the attached images. Need compensation...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RamkumarPrasad
from Ranchi, Jharkhand
Sep 12, 2023
Sep 16, 2023
This thread was updated on Sep 16, 2023
Report
Copy

Duplicate Cigarettes - Rampant In Ranchi

Address: Khakhsitoli, Bazra, Itki Road, Ranchi Jharkhand

Kindly re-check your distribution of cigarettes, fake /duplicate cigarettes are rampantly being sold all around Jharkhand, Ranchi - Chuttia are being epicentre.

I am a regular user of Gold Flake, I realised in last few months that quality has deteriorated, then switched to Classic Regular, gradually this brand has also scrummed to the piracy and duplicate distribution...I am sure there must be drastic fall in your sales too...trust...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
RajkumarGrivans
from Chennai, Tamil Nadu
Sep 9, 2023
Sep 9, 2023
This thread was updated on Sep 9, 2023
Report
Copy

Kings

Chennai Alwarthirunagar, Mettukuppam surroundings lot of shops received duplicate kings past two weeks very annoying pls do something to prevent this please...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
devkapilbansal
Sep 2, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
Report
Copy

Coupon codes not working

Hi,
I scratch Bingo Scratched card but the code is showing invalid.

I sent the correct code on given number, i.e., [protected]

Neither the offer is expired, not the coupon is used. Still it is not working.

Happening from past 2-3 times....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Kumar pavangad
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
Report
Copy

Complaint on the bad smell of honeydew cigarettes

When I recently purchased the gold flake honeydew cigarettes the smell has been changed to a bad smell and after smoking I don't feel like having food because of the smell. I planning to stop buying the gold flake honey dew cigarettes...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
J vinodh
from Chennai, Tamil Nadu
Jul 8, 2023
Jul 8, 2023
This thread was updated on Jul 8, 2023
Report
Copy

Rotten French fries

Address: Kilpauk

Dear Team,
I had purchased French fries from your brand on 07.07.23 through blinkit App.
And received a rotten French fries. Nelson mankiam road branch supplied this product. I would also like to take this to food corporation of india.
Surprised how a brand like itc can supply this. Blinkit does not respond properly. Attaching Videos for your reference.

Vinodh
[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
Jubinmohd
from Kollam, Kerala
Jul 7, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Duplicate gold flake kings

I have been using gold flake kings for some while and recently I noticed considerable difference in quality while using the same.So I checked the labelling of the cigarette and I found there was material difference in the colour used in the labelling and logo.The reason which I am writing this is to gain a clarity on whether the product is of ITC or not.I am attaching pictures of the cigarettes the red marked is of poor quality and green...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajuira
from Mangalore, Karnataka
May 31, 2023
Jun 6, 2023
This thread was updated on Jun 6, 2023
Report
Copy

Retailer Query- not responding(not connecting to concerned dept)

Address: Rajesh Karnataka state, Mangalore

I was calling customer query phone no -[protected], 3 times i calling from last week this person without getting info, given Bangalore Reg office no- [protected], when i asked about my problem, requested to connect marketing department, she tells no permission lk tht.
Wht is this type of Negligence?
Don't hv customer related Service dept??
Dont have Marketing dept?
Cant u respond ticket ID 1540853
ID -1540881br...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rrudraa
May 23, 2023
May 25, 2023
This thread was updated on May 25, 2023
Report
Copy

Itc master chef veggie pizza pocket 9 pcs

Address: BHAYANDAR WEST
Website: CONSUMER COMPLAINTS

We have purchased above frozen food item from dmart Store bhayandar west on 18.05.2023 at 12.55 pm vide tax invoice No[protected] & paid through debit card on cashier tg/070592 of dmart price rs 149.50.
the item title Itc master chef veggie pizza pocket 9 pcs of 340 grm. manufacturing dt 28.02.2023 & expiry dt 28.02.2024 pkd batch no[protected] . on monday 22.05.2023 my wife going to fried this food item it spread bad smell...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krish4u
Apr 13, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
Report
Copy

Gold flake kings duplicate cigarettes

Today I purchased goldflake kings and found to be duplicate... Whom should I report or call so that I can share shop address... I from kphb, Hyderabad telangana...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
Ubaid Shabir
Apr 2, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
Report
Copy

Goldflake cigarette

Address: Sopore jammu and Kashmir

I want you know that the Gold flake cigarette priced at Rs 95 per pack that is sold in the UT of Jammu and Kashmir is very acrid in taste and the cigarettes of other companies that are low priced are better than that . I have been smoking since last 12 years and I am astonished the way goldflake Rs 95 packet is in taste nowadays . It seems the bad quality tobacco is used or something else . I would like to address this issue or else many...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
MDPawar
from Pune, Maharashtra
Mar 27, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
Report
Copy

ITC Master Chef Mumbai Vada pops

The product was bad. The potato was spoiled and also half potato was spoiled and half was ok...
Helpful
Found this helpful?
2 Comments
Report
Copy
I
Ishfaq Nazir
Mar 16, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
Report
Copy

Night shift allowance not paid by ITC Infotech Bangalore

Address: bangalore

I worked in ITC infotech and was supposed to recieve night shift allowance, when i worked for 21 days in night shift last year

i left ITC infotech in may 2022 due to toxic work culture and they should have processed the 21 days night shift allowance at 350 per day with my full and final, but all they do is delay,
its been more than 9 days and they are not giving my money back...
Helpful
Found this helpful?
3 Comments
Report
Copy
I
Ishfaq Nazir
Mar 16, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
Report
Copy

ITC Infotech hasnt paid my shift allowances, and its been 9 months now

Address: bangalore

I used to work for ITC infotech and we had a night shift allowance policy.

i worked in night shift for 21 days and was supposed to be paid 350*21

i left the job in may 2022 and was told it will be paid with my full and final .
since then, i have been following up with them and every time they tell me that they are taking approvals, its been 9 months and the money hasnt been paid,
i have sent them...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kummi739
Feb 23, 2023
Feb 23, 2023
This thread was updated on Feb 23, 2023
Report
Copy

Distributor is not supplying cigarettes to my shop

Address: 114 vinayakanagar road 3rd main, konena agrahara behind rajeshwari theatre

Distributor is not supplying cigratte to my shop as i order less quantity. Kindly look into this matter and resolve ASAP....
Helpful
Found this helpful?
1 Comment
Report
Copy