Jaquar Complaints & Reviews

I have filed a service request no. 01569759 through my registered mobile no.[protected] on 02.11.23. But nobody has attended the service request and today the customer service person confirmed that the service request is already closed claiming service completed. How can a reputed company like Jaquar can do such a thing. It is really irritated to keep following up with customer service for attending the service request. This is keep happening...

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Address: 281, IAS PCS Colony, New Chandigarh 140901

Purchased products worth about Rs 5 Lakh in Oct 2022, with claimed 10 to 5 year warranty. W/C design is very bad. No show room informs that Jaquar W/Cs do not flush away the feces. On repeated complaints against poor and sticky flushing and request to correct at least two W/C (Out of 6 in our bungalow), Jaquar technicians visited twice, but no action at all. They put tissue paper bolls and show that those are flushed away. They do not accept...

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Following Email was sent to the Jaquar team on 3rd November 2023

Hi

I would like to bring to your notice an altercation I have had with a Jaquar company representative sometime back.

Our family has shifted to a newly built apartment building in Udaipur city sometime back and the builder has used Jaquar fittings for all our washrooms. We have had a problem with the diverter valve in the shower assembly...

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I lodged a complaint on 23.10.2023 regarding my sink mixer (complaint no[protected]. Afterward I made 3 more complaints for the same but to no avail. Everyone time I complaint, I am being given empty promises. May I know when will I get resolution....

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Hi,

Recently I had purchased Jaguar Sanitaryware for my three Bathrooms for around 2 lakhs from aditya sales new atish market jaipur.all products are installed in my bathrooms but right now there is some problem in two bathrooms diverter they are some leakage of water. I am very disappointed that my bathrooms are complete now and in the coming days my house is having an inauguration and I am facing this big issue. your executive...

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Address: Panattil house , udyogamandal po,eloor east,Ernakulam district,683501

I am purchased golden tap from last year.. within one year the tap is fully damaged.where is your quality assurance .. we r not at all satisfied with the product..we want 100% long lasting guarantee tap .. and we want to resolve the problem as soon as possible.....

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Address: Panattil house udyogamandal p o, eloor east , ernakulam district,Kerala, 683501

I purchased the golden tap on last October . Within one year the tap is completely damaged.. the golden coating is all gone every where . We are not at all satisfied with your product. Were is your quality assurance .. all those things are fake . We want actual 100% pure Jaquar product with life long guarantee.....

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Address: Gautam Buddh Nagar, Uttar Pradesh

I raised this ticket in 31 July 2023 to get a new thermostat diverter outer part. My purchase not even completed 1 year but it got broke from inside. I was expecting this to be replaced without any cost but I was told that I will have to pay to get the new part. This was totally unexpected.

However, I paid advance of Rs 1000 on 5 Aug 2023. I am still waiting fir any update or part to be received.

Really disappointing...

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Address: Geeta nagar guwahati

I have tried so mang time in jaquar customer care number but the number never connect anybody, so from where we get solution it's really looks so unprofessional...And the fitting of bathroom creates lots of issue......

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Address: Kumar Princetown, building A-1, flat no-1104, 11th floor, behind Palace Orchad, Undri, Pune-411060

I'm Mrs. Kiran Chadha. I had purchased a Jaquar Bathroom Tap Mixer (Hot and Cold water) and Jaquar Wash Basin both are highly expensive products and both are defective. The quality provided is so cheap/ defective that the Tap broke off and fell on the Wash Basin due to which the Wash Basin also broke and has chipped off. I have paid a high price for both the products and the purchase was done on 16th May 2022. The tall boy Tap Mixer has an...

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Address: Refer complaint Number

Hi,

Refer mentioned complaint subject and service call reference no. is 01175878,
This is the 4th time raising a complaint about diverter getting hard every now and then the service person will come and do the greasing and go after several months again knob will get hard, the service person is suggesting us not to use hot water how funny where for bath generally we use hot water only that's why we choosen diverter.br...

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Address: IA 299, SALTLAKE SECTOR 3, FIRST FLOOR

Website: www.jaquar.com/en

Commodes are leaking and i am trying to seek a replacement since the month of December. talked to 3 senior executive members, suman das, sameer das, soumen pal, but no reply. hence if I don't get reply we are moving to court...

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Flush Tank not working since last two days
Facing a lot of troubles...

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Purchased 2 colored wash basin mixture last December. Both are shedding color and look in very bad shape. Request immediate resolution...

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Address: Panattil house udyogamandal po eloor east 683501

We purchased 4 Jaquar tap on last year .but on one tap a problem the silver coating is removed. It have bubbles in it. We complaint on last month. The complaint is registered and we got the message but and no response. Please do as soon as possible...

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Address: Kogilu, Bangalore

Purchased 3 diverters in November two of them are working fine, one is very hard to operate.

Not registered any complaint till now.
My contact details
[protected]
[protected]@gmail.com...

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On 04/07/2023, I had raised my compliant related to shower spray not functioning properly. Post Technician Gursewak visited my place on 06/07/2023. While he was checking for the shower head, he hardly hit that shower head on ground for around 3 times. When my father asked him why he threw it hard on floor he said that their way of practice as it clears it off the debris, and opens up the pores. But still it was not working so he declared...

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Company asking for Rs 1105 for small part of product With MRP Rs1150, that too under warranty. complaint no: 00991616...

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Dear sir/madam,
I'm senthil, 07/07/2023 i purchased a water closet model,
JAQ-ECS-WHT-851S220SPPSM SINGLE PIECE WC WITH PPSOFT CLOSE SLIM

At lakshmi ceramics, thanjavur.

Invoice no :MHT2324CRD01412

After the installation, i found a leakage on the flushing tank while water is filled.

Then i found a U SHAPE big crack on the backside of the tank.

So I...

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Address: 6-A, ORBIT VCTORIA, 30, shakespare sarani, kolkata 700017

Inspite of replacement with new parts, sensor of Quardra Whirpool is not working....

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Jaquar Complaints & Reviews

File a complaint to Jaquar

Complaints recently resolved by Jaquar customer care

Most useful Jaquar reviews

Jaquar reviews & complaints page 2

Service request closed without attending

(1) Bathroom western style WC with concealed tank and (2) Kitchen Mixer Tap

Bad Service and Potential Scam by Jaquar representative in Udaipur

Service request

Diverter Tape

Golden Jaquar tap is fully colour fade

Golden Jaquar tap

Service no. 01058237 Unaddressed for last 50 days

For bathroom

Jaquar Bathroom Mixer and Jaquar Wash basin damage

Bathroom Diverter

Commodes

Bathroom Flush Tank

Wash basin colored mixture shedding color

Jaquar silver tap

One of the Diverter hard to operate

Worst customer complaint resolve received ever by any brand- process, people, service

Health Faucet replacement

Jaquar wc crack and leak

Sensor not working

Jaquar Complaints & Reviews

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Complaints recently resolved by Jaquar customer care

Most useful Jaquar reviews

Jaquar reviews & complaints page 2

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