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Jaquar Complaints & Reviews

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Last updated May 2, 2024
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Jaquar reviews & complaints page 3

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R
Ramesh Kumar Damani
from KOLKATA, West Bengal
Jul 9, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
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Whirlpool - quardra

Address: 6-A, ORBIT VCTORIA,

Sensor not working inspite of replaced 2 days back....
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S
sk1234567
Jun 26, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
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Delay in replacement of commode seat cover under warranty

Hi

I have requested for the replacement of seat cover on 18th May 2023.

Complaint got registered on18-May-2023
Service Request No. R23E18NDE00660873

I have done many follow ups but every time I get the same response "you will get an update with-in a week time".

Called Customer service:[protected]
Neeraj (Escalation Desk) - Last Spoke on 22-Jun-2023
Ms. Kanchan...
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shanmugarajeshwaran
from Chennai, Tamil Nadu
Jun 5, 2023
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Mixer tap leaking

My name is shanmugarajeshwaran in chennai ([protected])
I have made service request about mixture tap leak on 14.02.23 and service call ref no. 00212582. The technician visited on 16.02.23 and said that the concerned materials were not available and he promised to resolve the same in a weeks time and requested to close the ticket and paid visiting charges. After that there was absolutely no response from Jaquar support. Last month i...
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Aarushi thapar
from Ludhiana, Punjab
May 25, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Bathroom pot

Address: 1135/8a Tagore nagar Ludhiana, Ludhiana, Punjab

Pot seat cover is broken...
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Dr Manoj Yadav
from Kotdwar, Uttarakhand
May 19, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Service not provided

Address: Bangleru

1. Electronic wall hanging seat not working, complaint made again and again almost 03 months passed
2. Panel enclosure not fitted properly, damaged. Complaint made again and again almost 07 months passed...
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V
Vijay Gadge7171
from Akola, Maharashtra
May 13, 2023
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Dripping tap in bathroom

Address: New chetan nagar, opposite to shikshak colony board, jail khed, Akola

I have a jaquar tap in my bathroom it has been dripping for a long time.
It has a cold water tap a warm water tap and a toggle between the tap and shower in between. A photo and a video has bene attached to this complaint.
I request you to fix it as soon as possible....
+1 photos
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A
aiofficial
Apr 27, 2023
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Product is under warranty but not providing service

I have bought bathroom fittings from jaquar some days ago.After using its products one big and expensive basin cock(tap) starts leaking.several times I complained to customer care but no jaquar executive visited my place till date.Every time customer care person tell that sorry 'maaff kr dijiye'.I have never expected this type of behaviour from such a prominent company.please do the needful because my whole family is suffering due to this....
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P
Pratikaj
Apr 10, 2023
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Follow-up on the Conference Call with the Jaguar

Address: H No. 44, Bhood Colony, Surajpur, Greater Noida

Dear Jagur,

I hope this email finds you well. I am writing to follow up on the conference call we had scheduled with the Jaguar. Unfortunately, we have attempted to connect on three separate occasions, but the call has not taken place yet.

I understand that unforeseen circumstances can occur, and I am willing to be flexible in terms of scheduling. However, as this call is important to me, I would appreciate...
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S
snbhushan
Apr 9, 2023
May 2, 2023
This thread was updated on May 2, 2023
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Defective bath tub

I purchased a bath tub (Jaquar - JBT-WHT-FONT150)) from Katta ceramics paying Rs. 21574 bill dated 05/01/2022. Upon installation there was water stagnation with incomplete drainage from the tub. This was immediately flagged up to Jaquar customer care and after repeated visits by their technician the bath tub was deemed defective and a replacement was promised. But despite repeated complaints and follow-up this has not happened and the installed...
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sheetal.yadav
from Noida, Uttar Pradesh
Apr 6, 2023
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New Washbasin Tap Leakage

Address: Noida

I have purchased new Jaquar washbasin tap on 27th Mar 2023. While installation it came to our notice that it is leaking. When raised this issue with dealer he refused to replace the new tap and said to raise the concern in customer service. We haven’t used the tap one day, customer service guy is now asking 800 rs for fixing the leakage for the new defective tap for which I have already paid Rs. 7000

If I have already paid...
+1 photos
+1 videos
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S
Senthilkumar Chandran
Apr 4, 2023
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Shower enclosure - not installed

Dear Team,
I have placed an order for 4 shower enclosures for my 4 BHK villa in Chennai. The order was placed on 10th March 2023 through Senbaga Home Depot. Jaquar delivery executives delivered the enclosures on 27 March 2023.

While installing the enclosures, Jaquar technician indicated that two of the four enclosures doesn’t meet the height requirement, though the measurement was taken by a Jaquar executive.
br...
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D
digna1287
Apr 3, 2023
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Complain number 00381785

Address: Anand Gujarat

Whom so ever it may concern

Few days back my seat cover developed a crack which grew intense till the time someone from the service Center came and attended the matter.

I had installed Jaquar fixtures in the year 2021 between September to November and the seat cover itself says 5 years warranty. Spoke to the area manager Mr Rutvij and his colleague Aisha one by one.

Where Ms Aisha is arguing me...
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Srinathmallya
from Chennai, Tamil Nadu
Mar 21, 2023
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Service calls not attended properly - service complaint number : 00316714

Address: Address: Unit No. 705, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai-600034 Tel: 044-28239441,8939906564 Email: [email protected]

I complained multiple times about my Jaquar fittings which I purchased in Chennai:

1. Jaquar overhead shower leaking
2. Jaquar shower mixer knobs defective.

All the above needs replacement. I have been following up for 6 months....
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Address: Address: Unit No. 705, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai-600034 Tel: 044-28239441,8939906564 Email: [email protected], Chennai, Tamil Nadu

I had complained multiple times for the following issues, latest service call number is as follows : 00316714. All purchases are within warranty period of one year.

1. The Jaquar overhead shower is leaking and needs to be replaced

2. The Jaquar 3 way mixer Knobs are faulty and need to be replaced.

Jaquar technicians have already visited and always promise that this will be solved but nothing happens....
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K
kirandhore14
from Boisar, Maharashtra
Mar 13, 2023
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Tap sensor not working

Address: jsw steel coated products ltd [lot No B -06 tarapur MIDC boisar 401501

Sensor not working contact no [protected]...
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N
NehaGaikwad
from Pune, Maharashtra
Mar 6, 2023
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Jaquar bathroom taps

Greetings!
I am writing this to make you aware about the issue I am facing with the taps fitted in my washroom.
When we first moved into our new home, the builder had provided us with Jaquar fittings in washrooms. We used those for nearly 10-12 years without facing any issue.
So, when we finally decided to renovate our home, our 1st preference was Jaquar sanitary fittings. We renovated our house about a year ago. Soon...
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B
bhupi529
from Patiala, Punjab
Mar 5, 2023
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Problem is not resolving due after registration

I have installed all bathroom fittings of jaquar. now there was a problem in flush valve. I have lodged complaint on 28/02/2023. Mechanic had visited my place. He cleaned the flush valve and I gave him satisfaction code. But after he left us I found some water is flowing continuously. I asked the mechanic he said he will do tomorrow. But he didn't visit. I again lodged complaint on 01/03/2023. He again visited my home. But he didn't solve...
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A
Amit U Jain
Feb 17, 2023
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Poorest Services, irresponsible

I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I...
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R
rtsudhakar
Feb 16, 2023
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Jaquar bathroom commode flush issue

Address: 201 B Block Lavender, 6th Main, 5th Cross, Akshaya Nagar, YELENAHALLI, OFF B.G.ROAD

Hello Sir, Jaquar barh room commode since one week leakage issue and then we switch off the upper wall then Now when we flush water is not coming may be air block or flush issue or leakage issues please do the needful
Thank you
Best Regards
Sudhakar Reddy
[protected]...
+1 photos
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Shrutaja
Feb 7, 2023
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Wash basin tap is defective

Address: Yelhanka

I have brought washbasin taps from jaquar ...one piece is defective and the water is leaking out ... All my fittings at home are from jaquar but this one really disappointed ...i have brought the taps from a store in yelhanka ..and they r refusing to replace and v bad behaviour...
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