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Jet Airways Complaints & Reviews

www.jetairways.com
1.1
Updated: Dec 27, 2023
Complaints 2693
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582
Unresolved
2111
So far, so good. Jet Airways is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jet Airways will keep up the work and continue to help more customers with their concerns even better 🤝
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4
Tracking not updated for more than 12 days
3
wallet missing at jet airways flight no 9W0529K While travelling from muscat to Thiruvananthapuram on 10-7-2015
3
Cyber crime-posting inappropriate pictures of me in instagram

Jet Airways reviews & complaints page 3

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R
RANJEET K GUPTA
from Chennai, Tamil Nadu
May 18, 2021
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Pf Transfer delay from pf department

Address: malad wet

Dear team,

i have tranfer my PF amount from jet airways on 27th April to current campany but still showing pending from PF department side .

Reena
[protected]...
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M
manubahi patel
May 10, 2021
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Yet I didn't get my refund

I didn't get refunded of my 2 jet tickets...
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A
arpitasingh
from Medinipur, West Bengal
May 10, 2021
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Refund of Tickets due to Covid Pandemic

I booked 3 tickets with Jet airways

PNR:
OHYNFF (2 passengers) Travel date: 9th Jun21
BKNIFW (1 passenger) Travel Date: 20th Jun21

From Kolkatta to Delhi

Date of booking : 6th April

Please refund my tickets as I would not like to travel due to Covid Pandemic situation....
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R
Rajan Kumar Dhawan
Apr 23, 2021
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Cancelled Jet Airways Flight Refund status

Address: Tim Holidays, C-86, Ganesh Nagar, Near Janak Puri Check post, New Delhi-110058

This is regarding the refund on my Jet Airways flight which was booked for onward trip from Delhi to Kathmandu on[protected] through travel agent i.e. Tim Holidays. I earlier also had submitted the refund form request in the year 2019 but i did not received any response.
My booking details are as mentioned below-
1. Boking Ref No- FB0503CXLWTX WITH AIRLINE PNR DETAILS VG7HDQ ( DEL TO KTM) with FLIGHT NO AS (9W-Economy(O) 264...
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M
Morale
from Powai, Maharashtra
Mar 2, 2021
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Central Apparel in Growels mall

Website: centralandme.com

I called customer care on 02/03/2021 today, for some query.
This was regarding a purchase done in mid of Feb from Growels mall. I got a response to write an email and due to COVID there customer care is not operating.
My query is their outlets are open now and how come their customer care is not open due to COVID.
Can they update and give proper customer care service.
Thanks to TOI....
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I
InesAlmeida
Feb 9, 2021
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Trip Cancelation to India

I bought four tickets through edreams for jetways flights and the flights were all canceled.
We asked for a refund, and now edreams is telling us that out of the 1966, 09€ that we paid you only refunded 78.50.

Can you please let us know when we will receive the rest of the amount?

These were the flights for four passengers:
Flight 1
De Lisboa (LIS) a Paris (CDG), com Jet Airways RSAASJbr...
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I
InesAlmeida
Jan 21, 2021
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Trip Cancelation

I bought four tickets through edreams for jetways flights and the flights were all canceled.
We asked for a refund, and now edreams is telling us that out of the 1966, 09€ that we paid you only refunded 78.50.

Can you please let us know when we will receive the rest of the amount?

These were the flights for four passengers:
Flight 1
De Lisboa (LIS) a Paris (CDG), com Jet Airways RSAASJ br...
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A
Anonymous$26
from Pune, Maharashtra
Jan 19, 2021
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Power shutdown

Address: Near bagalur police station till Premier mills
Website: TNEB

I am residing in Bagalur Circle, Hosur Taluk.Too many power shutdown is taking place in my area.Hours of powercut for atleast a minimum of 5 or 6 days in a month.Each power cut is atleast half a day.Since it is lockdown most o[censored]s are working from home on our computers & laptops.Frequent powercuts over long time, shutdown takes place on working days without prior notification, etc.Terrible power issues here.Kindly help resolve it...
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S
Simran Uttarkar
from Mumbai, Maharashtra
Jan 18, 2021
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Stray Dog Issue in the area

I am a resident of Buddha Ozone 3 Building, Behind Ostwal Heights, Kanakia Road, Mira Road (E). From the past few months, our building has been surrounded by a lot of stray dogs and some of them are so dangerous that they randomly start barking and running behind the residents. I request you to take note of the same and kindly resolve this issue at the earliest by picking up all the stray dogs in the area and the building so the residents...
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V
vinittiwari0110
from Delhi, Delhi
Dec 24, 2020
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refund not received from jet airways

Address: Mumbai

I have booked a flight tickets (Flight No. 9W-3530) from MakeMyTrip (booking ID - NF[protected]) Varanasi to Mumbai dtd[protected] for 3 persons but Jet Airways cancelled the flights and I am yet to receive my refund.

Due to this I have gone through Mental trauma, Mental Harassment & Depression.

As per MMT application for refund no. 589-[protected] it will be refunded on or before 12th Jan but every time new...
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A
Abdulsalamka
Dec 1, 2020
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Air Ticket Refund

Address: Jet Airways (India) Ltd, Sahar Airport Road, Andheri East, Mumbai, 400099, India

I booked air tickets on 7th March 2019 to date 15 June 2019 and 16 June 2019 from Bahrain to Mumbai and Mumbai to Kozhikode. The ticket amount is Rs.23120. But the flight cancelled. They informed that Amount will be refunded within Two or Three weeks. But I did not get the amount yet....
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J
jitendra salunkhe
Nov 4, 2020
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My refund is not yet credited

I booked Jetairways tickets on 19th Feb through hdfc smart buy channel
My Details are below
ORDER ID- [protected]
ORDER DATE- 19 TH FEB 19
PARTNER ID[protected]
BOOKING PARTNER- YATRA

I cancelled my air ticket on 18 th April but still payment is not yet credit es

Plz make my payment

Regards,
Jitendra...
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A
ANIL KUMAR ANANDAN
from Powai, Maharashtra
Nov 3, 2020
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I haven't Received my Refund of 70k

I booked my air ticket through Jet airways Website to Singapore and i still haven't received any refunds and i am not able to follow the link as given in the website. its been 19 months....
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M
Mrutunjay Sethi
Oct 22, 2020
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Regular disconnection of internet and customer's treated like dog

Hi,
To whoever it may be.
I am writing this mail to escalate my case SR[protected] which was raised on 20th Oct, 2020 at around 4:00pm for ISP disruption.
The update was sent saying it will be fixed by 20th Oct, 2020 around 8:00pm however till 24 hours, it was not fixed and it was restored at 03:00pm on 21st Oct, 2020.
Again the same issue was seen on 22nd Oct, 2020 around 1:00pm and when i raised the complaint...
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M
mvir
Oct 5, 2020
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About refund of my ticket

Address: House no 31,sector 28A,chandigarh,9814125630

I am not satisfied about my refund of my tickets .i had booke my ticket by ticket no[protected],[protected], for tow persons and paid amount of rs 1, 07, 600(rs onelakh seven thousand and six hundred only), and got refund after one year I.E of Rs 8, 552(eight thousan five hundred fifte two only), which is not satisfactory amount, i need details of my amount where you have deducted that much....
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V
Vignesh Govindan
Sep 10, 2020
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Responsible disclosure - clickjack

I was looking for websites with clickjack. I was shocked to see your jet airways website is also one of them. It shows that your website is vulnerable. So kindly taake required measures to rectify this....
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J
J sachdeva
from Delhi, Delhi
Sep 10, 2020
Jul 16, 2022
This thread was updated on Jul 16, 2022
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refund of air ticket cancellation

My son booked a jet airways air ticket for travel from toronto to new delhi on 11th may 2019 through paytm. This ticket was abruptly cancelled by the airlines causing monetary losses to my son in two ways. He has not received the refund even after 15 months of the date of travel.. Secondly, he had to book another ticket with another airlines at the increased fare.

We have written many times to paytm customer care and even mr....
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A
Akshaya J
Aug 12, 2020
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jet airways refund not received for international tickets

Address: www.jetairways.com

This is regards to our refund with jet airways.
We had booked for international tickets for singapore travel.
Last year our flight got cancelled due to airlines shut the services.
We have contacted multiple times with our travel agent to check on the refund status, but there seems to be no update. Ticket numbers are 589-[protected]/ 589-[protected]/589-[protected]/589-[protected].
Travel agent clearly informed that...
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M
mayank011
Jul 25, 2020
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Your refund is still pending

Address: Office 102, Poonam Plaza, Marketyard pune- 411037
Website: www.jetairways.com

Please find the details of jet airways flight.
No. Of pax. 4
Airline pnr:- guzeph
Sector:- pnq - sin, sin-dps & dps - pnq
Amount:- 1, 44, 000/-
Passenger name:-
Mr. Sanjay arun zanwar
Mrs. Kavita sanjay zanwar
Ms. Radhika sanjay zanwar
Mr. Shrikant manohar ganu

Ticket no.
589-[protected] 589-[protected] 589-[protected] 589-[protected]...
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A
Akansh Goel
from Noida, Uttar Pradesh
Jul 24, 2020
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ticket refund pending

Hello,

We are here to complaint about our claim issue with jet airways. Last year our flight got cancelled due to insolvency issues with the airlines. As of now, we have contacted multiple times with our travel agent to check on the refund status, but there seems to be no update of any sort.

Please help..

Thank you...
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