Claimed

Jet Airways Complaints & Reviews

1.1
Updated: Dec 27, 2023
Complaints 2693
Resolved
582
Unresolved
2111
Contacts

File a complaint to Jet Airways

Having problems with Jet Airways?

File a complaint and get it resolved by Jet Airways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Jet Airways reviews & complaints page 135

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DINESH CHOUDHARY
from Mannarakkat, Kerala
May 19, 2008
Resolved
Report
Copy
Resolved

AIRWAY BILL

WE HAVE BOOKED ONE SHIPMENT FROM JET AIRWAYS AT MUMBAI FOR JODHPUR WIDE AIRWAY BILL NO.:[protected].

BUT TILL WE HAVE OT RECEIVED THE SAME THESE DOUCMENTS ARE OF CRORES OF VALUE AND OUR COMPLETET BUSINESS DEPENDED ON THESE KIND OF DOCUMENTS.

WE WOULD LIKE TO AGAIN BRING TO YOUR NOTICE THAT THIS HAPPEND WITH US 2nd TIME.

SO PLEASE NOTIFY OUR COMPLAINT AND PLEASE HELP US IN THIS MATTER THE JETAIRWAYS...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vineet Kumar
from Bengaluru, Karnataka
May 15, 2008
Resolved
Report
Copy
Resolved

No one picks up Customer Care number

Jetlite on its site has given a customer care number [protected]. On calling it, some telephonic advertisement is played repeatedly and no one takes up the call. I tried to get my reservation confirmation from their site too, but their site returns all servers are busy. I tried hell lot of times to call at the same number but to no avail. This is frustrating and totally unacceptable. These people are supposed to run a helpline or provide...
Helpful
Found this helpful?
26 Comments
Report
Copy
D
Dr.H.P.S.Chawla
from Ambad, Maharashtra
May 2, 2008
Report
Copy

Refund for canceled ticket

Refund for canceled ticket to be reversed to the credit card. Details:
Name- Dr.H.P.S.Chawla
Journey-Hyderabad Delhi flight # 242
Date- 01 April 2008
Ticket number[protected]
Cancellation number-603956...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
Harsh
Apr 30, 2008
Report
Copy

Unecessary delay in luggage

I travelled by JetAirways 9W731 I had to board Continental from Delhi. Jet Airways reached at about 12:30 PM, Continental was on 10:50 PM.
Now first Jet Airways made a through checkin for my luggage. Next in Delhi when I asked for my luggage they assured they will give to Continental latest by 8:30 PM. At international airport I started a follow up with Jet and they turned with my luggage at 10:20 PM which Continental refused to take...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Milan M S
Apr 4, 2008
Resolved
Report
Copy
Resolved

Harrassment to Mother & Child

To,
Whom so ever it may concern,

From,
Milan.M.S.
e-mail: [protected]@yahoo.com
Mobile: 00965 – 7161855

Dear Sir / Madam,

Sub: Complaint Letter.

I would like to bring to your notice the harassment that my wife (Mrs. Deepthi Milan) and my two year old kid (Master Ananth Milan) had to experience while flying with Jet airways.

Details:br...
Helpful
Found this helpful?
4 Comments
Report
Copy
P
patel satish .c.
from Bidar, Karnataka
Mar 31, 2008
Report
Copy

Horrendous joyride

Rep. sir

we recevied your letter on 19/3/08 REf.BOM/CCI/AR/090108/4610094. We complain you since three months now I would like to wait upto 20april, my Layer told me that we should claim in consumer court with in 6 month . I am going to visit U.S.A again in may or june . so I want your investigation as soon as possible.

thanking you...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jeetendra patil
from Mumbai, Maharashtra
Feb 2, 2008
Resolved
Report
Copy
Resolved

no refund

dear sir,

i have booked the flight from delhi to chandigarh on 5th JAN 2008 on jetlite through thier website using credit card. the flight date was 6th JAN 2008.since due to bad wheather they cancelled the flight and got written confirmation for full refund by staff. the cancellation number is 10053. they told me that you will receive the amount in your credit account within 1 week. but yet no replies from ATO,no mail replies.....pls...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
Upasana Kakoty
from New Delhi, Delhi
Jan 31, 2008
Resolved
Report
Copy
Resolved

Refund for cancelled flight

Dear Sir/Madam,

I had booked an air ticket through internet and it got cancelled later on. The details are as follows :

Name : Miss Upasana Kakoty
Booking date : 3 January 2008
PNR number : HMJHN
Booking reference number : A140541-E[protected]-P432746-R0
E-Ticket Number :[protected]
Flight no. : S2 311 Class GSASAS
Order No. : 432746
Date of departure :...
Helpful
Found this helpful?
7 Comments
Report
Copy
S
suraj narvekar
from Mumbai, Maharashtra
Dec 20, 2007
Resolved
Report
Copy
Resolved

Cancellation of Flight

I had a confirmed booking on Flt S2 6131 on the 14th of December 2008 from New Delhi to Pune at 12.30 P.M.
Wwhen i checked in at the counter, they mentioned that the flight has been delayed and it would noe fly at 2.00 P.M.

It was understanable that the weather was not good due to fog, and there could be delays.

They issued me the boarding pass. I went through the security check and was waiting for the...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
binod Basnet
Dec 13, 2007
Resolved
Report
Copy
Resolved

Worst customer service for online booking!

Our Ref No: BOM/CC/DK/061207/3321457

Mr Binod Basnet

Email: [protected]@verizon.net

Dear Mr Basnet,

This has reference to your email of date in response to our communication of 11th December 2007.

We regret that our previous response was not to your satisfaction. The intention was merely to clarify the issue, after due investigation.

May we assure...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
S S Waradkar
from New Delhi, Delhi
Dec 9, 2007
Resolved
Report
Copy
Resolved

Delay in

On processing the ticket confirmation they asks us for some passwords within 5 seconds. It is too difficult to enter the same.
otherwise it will disable the window. There is confusion that will I be paid up for several times for one ticket?

What is that password is it the code No?

Please do the needful...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
binod Basnet
Dec 9, 2007
Resolved
Report
Copy
Resolved

Worst customer service for online booking

Airline : Jet airways (IATA)
Flight no : 9w5606
Seat No : 27d & 27E
From: KTM to DEL
Date: 27 oct 2007 Time: 14:55
Connection flight
Airline : KLM royal dutch
Flight no :8366v
From: DEL to DULLES
Date : 29 Oct 2007 Time :1:30A
My wife and I had a quite bit of weird and sad experience on 27 Oct 2007 at Delhi international airport. It is fairly minor compared...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankaj
Nov 19, 2007
Resolved
Report
Copy
Resolved

Check In Luggage was damaged

I travelled from Jetlite on 13th Nov flight number S2 232 Bangalore to Delhi and when I recieved my checkin baggage in Delhi, it was found to be damaged. I lodge the complain at the Jetlite counter and they gave me a reciept saying that someone will come tomorrow to repair/reimburse that. Nobody has turned up till today ie 19th Nov 07. I have made a numberoud phone calls but no one pickup the phone[protected] and their Baggage controller...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR