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Jharkhand State Electricity Regulatory Commission [JSERC] Complaints & Reviews

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Updated: Apr 17, 2024
Complaints 211
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36
Unresolved
175
So far, so good. Jharkhand State Electricity Regulatory Commission [JSERC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jharkhand State Electricity Regulatory Commission [JSERC] will keep up the work and continue to help more customers with their concerns even better 🤝
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2
Continuous Voltage Issue from few month
2
WRONG NAME ON THE ELECTRIC BILL
1
Irregular Services causing inconvenience

Jharkhand State Electricity Regulatory Commission [JSERC] reviews & complaints page 10

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M
motusantu
from Raipur, Chhattisgarh
Jul 10, 2014
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Absence of Transformer , Pole and Cable

Sir, Most humbly and respectfully we would like to state our deep grievances and concern over a problem that we are facing for the past one year. Sudden power cuts are proving to be a very big concern for our society. There is also a school in our society namely ‘Child’s World’ which has humongous issues regarding these power cuts especially in the rainy season. These problems are due to the absence of proper wires, poles and transformer...
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Suman 2980
from Morena, Madhya Pradesh
Jul 4, 2014
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Irregular Supply of Electricity in My House

Address: Godda, Jharkhand

Sir, I am a resident of Godda District.We receive electricity by the service provider named R.K.Bhagat & Company Mahgama.The problem is that my house is 1/2 Km south of Godda College.The electricity is continuously supplied till Godda College but we are not getting electricity for the past 7 Days. We have complained locally on several occasions but there is no body to pay heed to our request.They say that there is some line fault.But...
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A
alina jahan
from Mumbai, Maharashtra
Jul 3, 2014
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Excess billing

Address: East Singhbhum, Jharkhand

Respected Sir, I Bir Amin S/O A B Karim, Cresent Tower Flat No 103 Bill no 23 consumer No - ZN9/ZN4025 meter No-741624, my previous meter reading is 11641 month may 2014 and present meter reading is 11997 unit consumed is 356 which is very excess as compare to the last bill. i personally checked the meter reading is 11775 as on 3-7-14 time 9.53 a.m. so i kindy requesting u to please correct my meter reading and solve my problem. thanking...
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R
ratna1
from Farakka, West Bengal
May 20, 2014
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Hooking of electricity

Dear Sir, Some people in my area are using power by hooking for years and some others are using multiple phases without permission. Due to this reason continuous power flactuation, overload on transformer and low voltage problem continuing. My area is Village-Jamboni, P.O.-Khandamouda, Via- Baharagora, Dist- East Singhbhum, PIN-832101 Therefore you are requested to look into the matter and take strong action against the defaulters. ...
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V
vikaskumar94317
from Ranchi, Jharkhand
Feb 27, 2014
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Wrong meter reading

Address: Hazaribagh, Jharkhand

wrongly the reader reported a meter reading that cost a bill of Rs-7000 in month . I approach immediately to the meter reader and he assured that he will correct this next day, but he does not come. Then after I approaches their office at HAZARIBAG where the bill has been deposited for correction and was advised by them that the reader will correct the reading.I submitted all previously paid bills xerox and lodged a complaint letter but now...
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R
rhtjswl7
from Kolkata, West Bengal
Jan 22, 2014
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Misuse of Electricity Usage

Address: Dhanbad, Jharkhand

Respected Sir/Mam, I Rohit Jaiswal(C/o Ram Lakhan Shaw, Naya Bazar, Kabari Patti, Dhanbad)on behalf of all the residents of this locality would like to register a complaint regarding the electricity misusage which we are noticing each & every day that as soon as the clock strikes 10:30 evening, the voltage drops below its minimal point and starts fluctuating drastically thereafter.It appears as if somebody starts hooking to their advantage...
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S
Shashi Sinha
from Raipur, Chhattisgarh
Oct 24, 2013
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Regarding changing of conductor

Address: Giridih, Jharkhand

This is to inform that, Mohalla Chitragupt colony, power house, barganda, Giridih, the LT line of JSEB are damaged and in very poor condition. Due to this, the conductor always cut and fall down on the road, which is a clear threat to any accident. this is also to inform that there is a Sagwaan tree sideby, which disturbs the path of the conductor.So, It is a request to remove the tree and change the conductor, so that the power can run smoothly. Yours Shashi...
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G
gchaudhary
from Ranchi, Jharkhand
Jun 23, 2013
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failure of regular power supply

Address: Ranchi, Jharkhand

This is to bring to your notice the incapability of the electricity supply board to provide basic ( forget regular) supply of electricity. We live in S.n. ganguli road, ranchi. The power cuts have been very frequent in the last month. Every time we call the authorised people for a an answer there is a new excuse ready eg. Thundering, rains, 33kva problem, grid failure etc... half of which we don't even understand. All we know is that...
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K
Kumar Gaurav
Sep 22, 2012
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lot of power cuts

Address: Bokaro, Jharkhand

dear sir,
i[censored] listen to me please take more attention to us......dear sir i live in biyada housing colony .....sir...here now a days we are getting more problem due to lot of power cuts....about 10-12 hrs power cuts...for this we are facing much problem........please take care o[censored]s and let there be continuous power supply sir........thank u.........
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K
Kumar Gaurav
Jul 20, 2012
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poor power supply

Address: Bokaro, Jharkhand

sir,

i live in biyada housing colony at bokaro steel city......here we have the power supply from jharkhand state electricity board ....i feel very sorry for the condition of power supply over here at biada colony at bokaro steel city . .............no proper power supply and no continuity in power supply...
many times power use to be off for 6-8 hrs continue......and no timing(scheduled) for the electric supply cut...
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N
Nisha Agarwal
from Mumbai, Maharashtra
Aug 5, 2011
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TRANSFORMER OVERLOADING ISSUE

Address: Ranchi, Jharkhand

To whosoever it may concern

To,
The commissioner
JSEB
Ranchi

Sir,

This is to bring to your notice that a hero honda workshop has taken connection from the same transformer of DEVI MANDAP ROAD NEAR CHOUDHARY HOSPITAL which is providing electrical supply to the residential area. Due to overloading issue, the residential area is in darkness or the problem of low voltage supply....
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S
shivaniranchi
from Delhi, Delhi
Feb 8, 2011
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Electricity Connection

Address: Ranchi, Jharkhand

Dear Sir

I want to draw your attention towards the illegeality in giving electricity connection to new house in Jharkhand state, Ranchi District, Piska More Jurisdiction. The electricity department is completely corrupt here. It is involved in harassing unnecessarily to the consumers visiting their office for new connections. They demands under table openly if some body resist in giving under table they harass them by telling...
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V
vivekkumarnaryan
from Dumka, Jharkhand
Dec 18, 2010
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False FIR

Address: Dhanbad, Jharkhand

Dear Sir ,
i had an electricity connection at my petrol pump but was discontinued 2 years back since the petrol pump has been closed . All the bills had been paid but few days back the department conducted a raid at my site and lodged a false FIR against me claiming rs. 50000/- as fine . There was no staff and the office has been closed since 2 years . This was informed to me by my area police station . I met the Executive Engineer...
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A
avi_tec
from Bengaluru, Karnataka
Dec 2, 2010
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Not Provided electric pole as well as wire.

Address: Ranchi, Jharkhand

Dear Sir,
We have applied so many times for Electric pole as well as wire.I am running an ITI Training Centre and i have a load of 15 kw.after many request the department is not providing the pole and wire which has been passed by the Electrical Executive Engineer,Ratu Road.And it is effecting the training of the students.We and our neigbours contributed amount and we arranged the electric pole then also they are not giving...
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T
Tarkeshwar Singh
Sep 22, 2010
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11 kV Power Line Relocation at Gali No. 8, Jai Prakash Nagar, Dhanbad

Address: Dhanbad, Jharkhand

On behalf of nine homeowners in Gali No. 8, Jai Prakash Nagar, Dhanbad, I submitted a petition on 17/02/2010 to the Chairman, JSEB, Ranchi for relocation of 11kV overhead power line that runs dangerously close their homes and hazardous to their family. Shri S. N. Choudhary, JSEB Member, Distribution was kind enough to advise us that he had referred this case to Shri P. R. Ranjan, GM cum CE, Dhanbad for action.

Shri Ranjan...
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S
sanjibanaicwa
from Delhi, Delhi
Sep 21, 2010
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Wrong Disconnection of Service

Address: Dhanbad, Jharkhand

To Dated: 20th Sept’2010
The S. D. E. (Eleectrcal)
Jharkhand State Electricity Board
Govindpur
DHANBAD


KIND ATTN: Sri K. M. Prasad

Sub: Wrong Disconnection of Service Line – Regarding

Dear Sir,
With reference to the aforementioned subject this is to bring your kind attention that, I Sanjiban Ghosh S/o Sri Jitendra Nath Ghosh got...
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G
ginysingh
from Lucknow, Uttar Pradesh
Jun 9, 2010
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bribery for new connection

Address: Jharkhand

sir,
the officers in this city charge bribery for new connection of electricty.
they say on our face give money or they will not provide you connection.
they even charge bribery for a new metre fitting.infact the whole department is hungry for bribery the amount of bribery varies from 5000 to 10000 according to the officer. i request to please take action for welfare of poor customers....
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T
Tarkeshwar Singh
Jun 6, 2010
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REMOVAL OF 11 kV LINE AT GALI NO. 8, JAI PRAKASH NAGAR,DHANBAD

Address: Dhanbad, Jharkhand

On March 5, 2010 I submitted grievances to Chairman, Jharkhand State Electricity Board, Ranchi on behalf of Shri Umendra Kumar Singh, A.S. Maiti, Sanjay Kumar Singh, Bal Krishna Singh Tarun Kumar Das, Abhinesh Kumar Sinha, Arvind Singh, Late Madan Singh's family and P. K. Lal (Advocate), all residents along Gali No. 8,Jai Prakash Nagar, Dhanbad, to draw his kind attention to 11kV line that runs dangerously so close to their homes and...
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R
ranchipankaj
from Mumbai, Maharashtra
May 22, 2010
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WRONG NAME ON THE ELECTRIC BILL

Address: Ranchi, Jharkhand

Sir,

I Pankaj Kumar s/o Late Baban Prasad, 2B Kaushlaya Apt, Jeewan Gali, Morabadi, Ranchi has applied for new electric line connection under EST No.323/09-10 dtd 10/07/09 for our new flat. (Copy of receipt attached for your ready reference).

When I received electric bill I found that name mention on electricity bill is PRANAY KUMAR instead of PANKAJ KUMAR. Inspite of that I paid the last bill for the month of...
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S
sushila champia
from Hyderabad, Telangana
Apr 21, 2010
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poor distribution of power supply

Address: East Singhbhum, Jharkhand

sir
with due respect i mrs. Sushila champia resides at janegora chowk .sarjamda jamshedpur want to bring your attention towards power supply in our locality. Lack of power pillar and earthing wire is not supplied .since it was broken from past 2 years. We are paying regular electricity bills but inspite of thats also facility is not there. Overload in transformer is such that power supply is very dim in each house.now a days atmospheric...
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