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Jharkhand State Electricity Regulatory Commission [JSERC] Complaints & Reviews

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Updated: Apr 17, 2024
Complaints 211
Resolved
36
Unresolved
175
So far, so good. Jharkhand State Electricity Regulatory Commission [JSERC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jharkhand State Electricity Regulatory Commission [JSERC] will keep up the work and continue to help more customers with their concerns even better 🤝
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2
Continuous Voltage Issue from few month
2
WRONG NAME ON THE ELECTRIC BILL
1
Irregular Services causing inconvenience

Jharkhand State Electricity Regulatory Commission [JSERC] reviews & complaints page 6

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A
Abhijeet daripa
from Agartala, Tripura
Oct 8, 2017
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no power supply in chandil region.

Sir/mam
I am complaining with a lot of grief. There is no power supply in chandil region from 1 pm. It is over 12 hours and noone is able to say the reason. The customer care number is of no use as no one picks up the phone. It is very disturbing. I have complained earlier also but no reply or action on that has been taken. Whenever there is a little rain there is no power supply for over 10 hours. My earlier complaint number 1722544....
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Kuldeep Tirkey
from Delhi, Delhi
Oct 7, 2017
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failure in power supply and replacement of damaged transformer

Dear sir/madam,
This is to bring to your notice that there is big failure in electricity supply in whole area, of block kurdeg, village khalijor pakritoli dist: simdega jharkhand 835212, since 10 june 2017 till now. The electricity supply has gone off due to damaged transformer and several reminders were given to the local power supply unit to get the transformer repaired but they pay no heed.
This is absolutely disgusting...
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R
Rajkishore Pandit
from Jamshedpur, Jharkhand
Oct 3, 2017
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over billing after doing online electric bill payment

Address: Godda, Jharkhand, 814156
Website: secure.urjamitra.in/urjamitra/onlinepay/home.php

Dear sir, i rajkishore pandit usually make online electricity bill payments, but last month when i made an online payment of 472 rupees on 07/09/2017 on consumer no - gbds000004, the amount didn't got deducted and i have got a bill of 683 rupee currently. I have complained in the office also but no actions are taken yet. I am attaching the e-receipt and the current month bill. Please settle the issue as soon as possible.

Consumer...
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A
Abhijeet daripa
from Agartala, Tripura
Oct 3, 2017
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for frequent power cuts in chandil region.

Sir/mam
There is no electricity supply in chandil region from 3pm in 2/10/2017. Nobody is able to say the reason. When we are calling in the customer care number given in the website. Nobody is receiving the calls. I have lodged a complaint earlier also there has been no action on that. I am a student and i am facing problems to study for my exams. This is very disappointing. No authority is answering properly of the reason for power...
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S
Sachin Bhadani
from Raha, Assam
Oct 2, 2017
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very poor power supply

Address: Giridih, Jharkhand, 815301

Sir,
I am belongs to giridih district from jharkhand. I have faces many problem due to poor power suply.in our district maximum 2-4hour power suply in a whole day. I have a battery and inverter but it cant charge. Itna ghatia power suply isse pehle kabhi nhi tha. I cant sleep at night. Becouse your power suply cut on whole day and night. Iske karan se subah dukan nhi khol pate hai time pe. Plz cheque giridih power suply....
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M
Mukund Gupta
from Dhanbad, Jharkhand
Oct 1, 2017
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gns 44- excess amount rs.2083 deposited on, 22.05.17 instead of net demand of rs.4917 not adjusted till date

Address: Seraikela Kharsawan, Jharkhand, 832109

Consumer id - gns44,
Name - mahabir prasad gupta,

Dear sir,

This is to bring to your kind notice that on 22.05.2017 we have paid rs.7000/- instead of net demand of rs.4917.

I. E.. On 22.05.2017 excess deposited rs.2083/- which is not adjusted from next bills dated
1) 16.08.2017 of rs.4734/-
2) 19.09.2017 of rs.6207/-

Special note:-
On 21.09.2017 we...
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M
Mukund Gupta
from Dhanbad, Jharkhand
Oct 1, 2017
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gns 44- excess amount rs.2083 deposited on, 22.05.17 instead of net demand of rs.4917 not adjusted till date

Address: Seraikela Kharsawan, Jharkhand

Consumer id - gns44,
Name - mahabir prasad gupta,

Dear sir,

This is bring to your kind notice that on 22.05.2017 i have paid rs.7000/- instead of net demand of rs.4917.

I. E.. On 22.05.2017 excess deposited rs.2083/- which is not adjusted from next bills dated
1) 16.08.2017 of rs.4734/-
2) 19.09.2017 of rs.6207/-

Special note:-
On 21.09.2017 we have...
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A
Abhijeet daripa
from Agartala, Tripura
Sep 30, 2017
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no power supply in chandil region on 29th september anshul 30th september.

Sir/mam
It has been more than 13 hours and there has been no electricity supply in chandil region. The electricity supply discontinued from 29th september 3pm onwards and there is no supply till now. I am a student and i am facing problems to study for my exams. It is very hot. Nobody in electric office is reacting to our complaints. The power cuts are very frequent in the chandil region and no one clearly explains the reason for...
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D
Dip Dipankar
from Lala, Assam
Sep 27, 2017
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refusing to take the electricity bill on 26 september 2017 at 10:30 am does not provide sufficient amount of electricity to the villagers

Address: 825318

Respected sir/madam this is to request you that on 26 september 2017 non holidays days at 10:30am gone to submit electricity bill to markaccho power house office, sub division, domchanch, division-koderma village arkosa, ps-markacho but refusing to take the electricity bill, we have. Tried to call many times to markaccho scootive, je sir but didn't receive our call, and also not giving proper amount of electricity to markaccho area and other...
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R
ricbabe avenger
from Agra, Uttar Pradesh
Sep 26, 2017
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poor supply of electricity and low voltage.

Address: West Singhbhum, Jharkhand, 833201

Chaibasa city is a developing city since many years but the electricity department of chaibasa are # useless and garbage. Too many powercuts and low voltage supply. Electricity bill comes at time with high amount but the electricity service is very useless in chaibasa, so i want to request to take action against chaibasa electricity service or discontinue supplying electricity here and get the # out from here to clear the space for new and...
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S
sanjeev.i
from Ranchi, Jharkhand
Sep 25, 2017
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unethical behavior

Address: Ranchi, Jharkhand, 834008

Electricity board office morabadi, ranchi should appoint human beings in their office. Employees appointed there are misbehaving with consumers whenever any lady goes their to complain.
The junior engineer mr. Santosh kumar is telling they'll not accept any complain before 10 am and after 5 pm.
After 5 pm the gate remain close, and that campus (Situated in morabadi maidan) becomes a bar, prostitution and gang party area....
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N
Neha 92
from Ghazipur, Uttar Pradesh
Sep 12, 2017
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severe power cuts in hazaribag

Address: Hazaribagh, Jharkhand

Constant power cut for almost 4 days in my area, hazaribagh and in spite of various complains no action is being taken. Why every department is irresponsible and not listening to our needs and necessity. We pay bills and we need regular power supply, we are humans but unfortunately you think o[censored]s animals or even worst than that that is why you are not providing us electricity in such hot weather.. Same on you...
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G
ganesh11116
from Bhagalpur, Bihar
Sep 9, 2017
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electricity problem since many years in muri jharkhand

Hello i live in muri jharkhand, since my childhood i am facing problems of electricity in my i am 28 years now but still our power supply is very much poor in our area, the same electricity is supplied in ranchi city but they are having good electricity but we poor people couldn't get the good power supply, everyday in the evening no power our children's couldn't study nor we can cook food, it's very bad condition in our area, please do something...
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R
ricbabe avenger
from Agra, Uttar Pradesh
Sep 5, 2017
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no action taken

Address: West Singhbhum, Jharkhand, 833201

I have lodged complain against chaibasa electricity department for providing poor elctricity and too much powercut. And since complaining three times also no action has been taken. Is the jharkhand electricity board is sleeping or are they only sitting for filling there accounts with money only? Its so disgusting that after complaining three times also. No action has been taken against these #. Is there any kind of problem they have to work...
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R
ricbabe avenger
from Agra, Uttar Pradesh
Sep 1, 2017
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doing as they went against your convenience

Address: West Singhbhum, Jharkhand, 833201

I recntly complained two times against chaibasa electricity for there too powercut according to there mind. But still action has not taken against them. All electricity engineers are useless and # if small amount of rain occures then also they cut the power supply. This is so disgusting we are unable to making our work go regularly due to this problem and i now strictly request to take hard action against them or i will file a complain consumer...
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M
MANISH NIKKI
from Lala, Assam
Aug 28, 2017
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unexpected amount of electric bill generated for the month of july consumer no-bn6578

Address: East Singhbhum, Jharkhand

Sir, my consumer no is bn6578, my meter is unserviceable from last 3month and still my meter is unserviceable till now, but my electric bill is 39772.04 /-bill no - [protected], 10/08/17, i have complained regarding my meter unserviceable & wrong electric bill to s. D. O golmuri jamshedpur, no concerned authority is taking any necessary action regarding my problem, bill operator 's error will affect on me. I am force to go electric office...
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V
Vaishnavi28092009
from Bhagalpur, Bihar
Aug 26, 2017
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shifting of electric pole

Address: Ranchi, Jharkhand

Respected sir,
I nisha rani family of an ex servicemen is facing a lot of problem due to an electric pole which stand on in my plot and that pole is bended inwardly, my home is in gorkha colony near shiv temple, hatia, ranchi and hence wire is just above my home.

With due respect i want to urge you to remove this pole for protecting our lives. It will be very thankful if you do something which are need full.
Regards,...
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R
ricbabe avenger
from Agra, Uttar Pradesh
Aug 20, 2017
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electricity poor service in chaibasa

Address: West Singhbhum, Jharkhand, 833201

Chaibasa electricity is playing game with us. They are providing very poor electricity supply in city particularly in forest department. They cut electricity whenever they want. Due to this students are facing very much difficulties in online studies who are totally dependent in online studies. This electric depatment also work by there rule by releasing notice that due to construction there will be electricity termination from 10 am to 6pm...
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J
Johny@87200
from Gurgaon, Haryana
Aug 15, 2017
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electricity supply complaint

Address: Palamu, Jharkhand, 822101

Abadganj daltonganj palamu jharkhand .only 1 phase electricity line is ter since 15 days
Even after several complaints and visiting the office no one listen and even harass us..
Plz as a genuine resident of India we have the right to complaint against the evil doing so hope my complaint will be listened and rectify as soon as possible
Whole locality is facing this problem
We can't use our refrigerator fan anything...
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M
manasvi Simply
from Raha, Assam
Aug 11, 2017
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power off due to single phase and low voltage in some of houses

Website: Jbvnl

Hi
I'm a living in ward 20, loknath nagar colony in chakradharpur. There always a problem of power off due to low voltage in some of the houses.
If there where normal power cut than there were no objections at all by the people but is it a justice to lighten the other house in a neighborhood and not yours.in the same neighborhood some houses remain in darkness and others have light. Why there is such difference in supply....
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