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Jharkhand State Electricity Regulatory Commission [JSERC] Complaints & Reviews

jserc.org

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Updated: Apr 17, 2024

Complaints 211

Resolved

36

Unresolved

175

So far, so good. Jharkhand State Electricity Regulatory Commission [JSERC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jharkhand State Electricity Regulatory Commission [JSERC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Jharkhand State Electricity Regulatory Commission [JSERC]

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Electricity bill payment is not done

Payment receipt not received

July 2020 ka bijli bill jama karne ke baad bhi august 2020 ke bijli bill mein arrears jodkar bhej diya hai

Most useful reviews

Continuous Voltage Issue from few month

WRONG NAME ON THE ELECTRIC BILL

Irregular Services causing inconvenience

Jharkhand State Electricity Regulatory Commission [JSERC] reviews & complaints page 3

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Respected Sir/Madam,

It's been many days that we are facing overloading issue in my area, Taldanga housing colony, Kumardubi, Dhanbad, Jharkhand. The lights flicker, fans run very slow, even electricity supply got disconnected only for few houses due to overload.

Please help....

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Address: Shivpuri colony near balidih Thana bokaro-827014

Respected sir

I would like to say that the electric meter of my house is not working properly as told by the person who came for monthly meter reading. So I request you to look into the matter and solve it as soon as possible.

Yours faithfully
Brahma deo Singh
Consumer no[protected]
Consumer Id- 6697426...

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Address: Ranchi, Jharkhand

Website: iriteshkr@yahoo.in

Sir, today dated 24.12.2020, i made a payment of rs. 2367 but did not receive the payment receipt but my bank account is debited. please check and update the status. Payment reference id is[protected] and customer id is B10347.
regards
ritesh kumar...

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Address: Ranchi, Jharkhand

Website: iriteshkr@yahoo.in

Sir, today dated 24.12.2020, i made a payment of rs. 2367 but did not receive the payment receipt but my bank account is debited. please check and update the status.
regards
ritesh kumar
[protected]...

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Consumer No : TDD20022
Consumer Name : MRS. PRABHAWATI DEVI
Sub Division : Jainamore
Tarrif : DS-1 (B)

Amount deducted from account but showing due amount not paid. Amount paid - Rs 1351/- and still not updated on website. Please help....

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Sir, electrical pole at my Lane is tilted and may fall in any time, I hv complain many time but electric department not taking any action till now. At other Lane electrical cables are laid by electrical department but not working on my Lane I e at road no 14, 15, bholidh road gamharia Adityapur jharkhand.pls take necessary action in this regard....

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Dear Sir/Madam,
I have paid my electricity bill for Rs.5950/- on 05/10/2020 through Tech Process Gateway using internet banking for Jharkhand Bijli Vitran Nigam Ltd. The amount has been deducted from my SBI Account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor has it been return back to my bank account. My consumer no.- B1322; of sub-electricity office at Kokar, Ranchi, Jharkhand....

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Address: Deoghar , Jharkhand

Website: www.jvbnl.co.in

My JBVNL consumer no. is KBDS007588 i had pay 363 rupees For my last bill, the Amount is debited from my acoount, but jbvnl doesn't show and the receipt not generated it showed error 67 ... .
Please help me either refund my Payment or pay the bill and provide the receipt . Here by I am attaching the account statement having debited amount with the refference transaction no....

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I made a payment to jbvnl using my sbi visa card. The site showed failure but amount was deducted. The details of transaction are
Terminal id:70010539
Date and time:aug 23, 2020, 10:42
Transaction no:[protected]
Amount:3137...

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Address: Jbvnl Dhurwa Ranchi Jharkhand

Website: www.jbvnl.co.in

Mera Suleman Horo hai mera consumer no. KH3521 hai maine July 2020 ka bijli bill online jama kiya tha jo ki 86 rupees tha. Urja mitra mein bill already paid show kar raha hai, fir bhi august 2020 ke bijli bill mein 86.39 rupees jodkar bhej diya hai. Mujhe ek baat samjh mein nahi aata hai ki jab payment online kiya gya hai to ye galti kaise ho gayi. Mera anurodh hai ki ise sudhara jay. Mai ek baat aur kahna chahta hoon ki bill mein last payment...

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We are from doranda, ranchi. We are facing a lot of power cuts daily. We are unable to use appliances properly. Whenever we operate any aapliance such as computer or tv, the power goes out. We have got irritated....

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Address: Arun Arcade, Purana Bus Stand, Ranchi Patna Road,Jhumritilaiya, Near Nirmal Ghee Bhandaar, 825409

My customer id is jsd12955. The total bill generated is rs 3708 including arrears. I would like to mention that the house for which this connection has been taken is locked for last 3 years. Therefore the bill has been generated without breading the meter. Hence i request you to please read the correct meter reading and revise the bill accordingly....

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Address: Electric Office Chatra North, Chatra, Jharkhand, 825401

Dear sir/mam

This is to get your attention against my situation. Since 2017 i have been trying to get a new/ separate connection of electric meter since the old connection is in my father’s name (Sri adhir chandra rai). Consumer no.- chd0001123.
I have got all the papers cleared 2 to 3 times for the reconnection of electricity. They said they already disconnected but we need to pay a very big amount of money approx....

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Address: AZAD NAGAR SUDNA DALTONGANJ, 822102

We are having total two rooms using only fan and t. V, but electricity bill comes of rs. 8977, we have visited near by local bijli vibhag but no action was taken.

Kindly look into the issue we are facing, it's being 1 year complete, you can check previous records also, how in one month six thousand bill can be generated. Kindly visit our home for satisfaction but do resolve the issue,

Consumer number : d12745br...

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Address: C/O Ganesh Store, Naya Bazar, Db Road, Jugsalai, Jamshedpur, East Singhbhum, Jharkhand, 831006

I have a connection with consumer number – d612 in jugsalai area in jamshedpur in name of ‘ganesh kumar mittal.

November month bill for my shop is incorrect as person has taken incorrect reading for the bill.in my shop there is only 2-3 cfl and 1 fan and also if you will see the past trend the average monthly bill used to come around rs200 but in november month the bill has come for rs3136. Please correct the meter reading...

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Address: Zakirnagar, 832110

Respected sir,

In reference to the above-mentioned subject, i am writing this correspondence letter in order to raise my complaint against providing wrong electricity bill reading by meter reader for the month of august 2019, dated on 9-sep-2019, bill no. [protected] of 15, 816/- rupees with mentioning meter reading 3027 kwh instead of actual reading 320.7 kwh (See the meter photo) due to typing error.

Besides...

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Address: Ranchi, Jharkhand

Electricity meter reader inform me that my meter is not functioning and its need for replacement. He told me that if you give me rs. 1800/- i have replace your meter. I gave him rs. 1800/- and he replaced my meter. After few days later a new meter reader visit for meter reading and he inform me that your meter is illegal and needs to verfy from deptt. And for this reason i am unable to generate your monthly bill. I am very distrub from this...

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Address: 5E, HERITAGE GARDEN TOWER, DIPATOLI, RANCHI, Ranchi, Jharkhand, 834009

I have made online payment for electricity bill of jbvnl for the month of july 2019 on dt.04.09.2019. The bill amount was rs. 864/-only. The amount was debited from my saving bank account but electricity bill payment receipt was not generated. The transaction reference no. Is [protected]gagxtsey7 dated: 04 sep. 2019. The next electricity bill is showing this amount as arrear although i have made the payment. Please solve the issue at the earliest...

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Address: BANDHGORA SITE CHAS, PO- SATANPUR PS- PINDRAJORA, 827013

On 5th of septemeber i paid my electricity bill of rs 1135 through the website https://jbvnl.co.in the monet got deducted from my account but the receitp i got was blank, i contacted the electricity office of my area to enquire, they told that i have not made any payment. Further i called the consumer care no provided on the website they are so ignorant that neither they recieved calls nor they responded to any of my emails. Plz look into...

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Address: 827009

Everyday electric failure, untimely cut offs and random voltage ups and downs have made our lives not less than hell. The electricity cut offs was already present from the last few months and now from the past few days, randomly and suddenly the voltages rise to a very high level and then suddenly drop to very less level that the electricity cuts off after that and all of our appliances are gone bad. I know you will not check into this matter...

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