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Jharkhand State Electricity Regulatory Commission [JSERC] Complaints & Reviews

jserc.org
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Updated: Apr 17, 2024
Complaints 211
Resolved
36
Unresolved
175
So far, so good. Jharkhand State Electricity Regulatory Commission [JSERC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jharkhand State Electricity Regulatory Commission [JSERC] will keep up the work and continue to help more customers with their concerns even better 🤝
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2
Continuous Voltage Issue from few month
2
WRONG NAME ON THE ELECTRIC BILL
1
Irregular Services causing inconvenience

Jharkhand State Electricity Regulatory Commission [JSERC] reviews & complaints page 2

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P
Pk27
Mar 18, 2022
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Online payment done successfully 3rd march 2021 but not decrease main bill till date

Address: Bagbera

Online payement 3rd March 2021 me rs 8226 ka payement successfully done ho gaye tha Lakin main bill se decrease nahi huwa hai avi v add ho ke aata hai aur Aug 2021 me offline complaint karandih(jsr) office me kiye hai lakin avi tak solve nahi huwa hai aur office me bolte hai special case me hai complaint...
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Satyender Mishra
Feb 13, 2022
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New connection Payment deducted but status showing payment pending

Hi Sir,

This is regarding new electricity connection payment. Below are the details.
Application Number : NC[protected]
Demand No : 27557493/2022
Status : PAYMENT PENDING

7400 amount payment was done today on 13th Feb and the amount got deducted from bank but the payment status is still showing pending.

Transaction reference number - [protected]...
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T
Tumhara_papa
Jan 25, 2022
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Electrification of Lane.

Some parts of my village is not electrified properly even pole is laying on the ground since 02 years but not get installed. All the house falls on that route taking supply from nearby pole which is 300 meter far. Whole service cable is passing through taking support of tree, which is dangerous for human as well as animals too. Some new constructed house had applied applied for new connection 06 months before via written application to related...
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S
Suman Kumar Mahto
from Godda, Jharkhand
Jan 17, 2022
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Bijli bill

Address: Village Kurpatti

Sir, for electricity bill payment of JBVNL via urja mitra Jharkhand shown successful payment in upi payment app Paytm to your upi id of Rs. 639. My transaction was succesful in my upi payment app Paytm showing transaction successfull. But when I log in with my consumer I'd on portal of JBVNL Jharkhand payment shown not done. Why.. Why.. My electricity bill not paid. Please give me services or payment refund give me......
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C
cuckoo
from Nagpur, Maharashtra
Dec 26, 2021
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Excess billing without meter reading

Address: Chotta govindpur, jamshedpur,jharkhand

I am pradeep bhushan verma.consumer no.CHH4306
Chotta govindpur.we were outside for treatment, suddenly 18000bill is generated in September 2021.i made application for correction vide jE, chotta govindpur, and AEE birsa nagar also, but no correction is done so far.
Kindly correct the bill so that I can pay bill according ly....
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A
Ashif iqubal shamim
Dec 16, 2021
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Power cut in fluent way

Address: Jamadoba Dhanbad

Sir,
Frequent power cuts in our area have become a very big problem in our day to day life. There is hardly any area which is not affected by this problem. The whole society and system are paralysed for the time being.

We are suffering from this problem from several days. We are not getting proper electric current for our work. It has become a headache thereby obstructing our daily life routine. We are not able to use...
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A
Ashif iqubal shamim
Dec 16, 2021
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Power cutting so much

Address: Dhanbad, Jamadoba

Sir,
Frequent power cuts in our area have become a very big problem in our day to day life. There is hardly any area which is not affected by this problem. The whole society and system are paralised for the time being.

We are suffering from this problem from several days. We are not getting proper electric current for our work. It has become a headache thereby obstructing our daily life routine. We are not able to use...
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A
andey007
Nov 8, 2021
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Wrong billing issue

Address: Hearangunj Hazaribagh

Sir/madam,
With consumer number HJD00084 Hazaribagh In the name of A. Aind, do stat that the payment was paid before the due date but still the bill has been carried forward in the next coming bill which is generated.
Details are as follows:-

Payment mode digital
Paid Receipt no 6156ffe39306e97975
Date 01/10/21
Amount Rs.1978 paid through sbi net banking with ref no [protected]IGAMCUQBCObr...
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A
Aman8651
Oct 1, 2021
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Regarding high electricity cut in area

Address: AT+PO-DANTOO VIA-PETARWAR PS-KASMAR, DIST-BOKARO, JHARKHAND

Sir i want to say that in my area we are facing huge electricity cut in our area
From many days only 2 hour of electricity is given to my area in 24 hour
We are complaning from few months but not any action is taken yet
This a very serious matter look on it
Thank you...
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R
Roshan Robert
Sep 27, 2021
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Excess electricity bill for 8/2021

Dear sir,
We are staying in own house at Patra Gonda, kanke, Ranchi from last 5 years but this time I have received excess bill on 9th Sept. 21 i.e. total net demand = Rs. 14, 545 for bill month - 8, bill period - 2, Bill no. [protected]. Note that I have already paid today to avoid late fine. Can you please advise to rectify why power consumption and bill is so high?

I am enclosing month wise bill detail for 1 year...
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S
SudhansuRathour
from Deoghar, Jharkhand
Sep 22, 2021
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Amount deducted from my account but payment not done

Address: Adarsh colony, rampur, malhara, mohanpur, deoghar
Website: secure.urjamitra.in/onlinepay/dash

Hi
i was paying full due amount from online using UPI transaction on dated 18-sep-2021 2:03 am however amount is deducted from my account but payment is failed, means still i can see due amount corresponding consumer number:MPDS001927

please refer bank alert mail "Dear Customer,

Rs.6403.00 has been debited from account ****** to VPA tpsl.[protected]@icici on 18-09-21. Your UPI transaction reference number...
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L
Lalit Agarwal vickky
from Ranchi, Jharkhand
Sep 15, 2021
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Electric pole required

Address: Radha Nagar pandra Ratu Road Ranchi 834005 opposite Corona Public School or behind old dal mill factory

Already we are staying from last 7 years in this location and mention location in Ranchi nagar nigam area and very popular area which in Pandra situated Radha nagar but unfortunately here are not available electric poll due to we had suffering lots of issues. This location in near about in pandra and main road distance within a 200 meter so please need your support....
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S
Sudhir yadav96
Sep 8, 2021
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Electricity bill payment is not done

On 31st august 2021 I pay 2863rs from payment gateway.but receiver is not received amount.so please refund my money as soon as possible....
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R
Rajendra Mahato
Aug 29, 2021
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Electricity cut

Light problem in Banderchuwa village, Baliapur Prakhand, Dhanbad Jara si baarish me light raaton tk kat jaa rhi hain . Aaj iss hafte me ye dusri baar . Toll free me complaint bhi kr diye h . Kripya ispe kaam kren.
Sahayta ki ummeed
Dhnyawad...
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M
Mukesh Parasar
Aug 24, 2021
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Exchange of meter

Address: Rasikpur, near vaishnavi Durga mandir, college road, Dumka (814101), Jharkhand

Yamuna Prasad jha
Aadhar no.[protected]
Machine no. XIP/DEO/010
Consumer no. : KPRDS04079E
Requesting since 02 months
Case of Senior citizen...
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S
Sunil.k.verma
Aug 1, 2021
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Continuous Voltage Issue from few month

Address: Village - Dhurgargi, Post- Tara, P.S.-Jamua

Sir, in my village Dhurgargi, Subdivision - Jamua, Dist-Giridih have continous voltage issue from one month, I have complain many time but electric department not taking any action till now people are facing lot of problem. Please take necessary action in this regard.

Thanking you,
Regards,
Sunil Kumar
Mob.[protected]...
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S
Sunil.k.verma
Jul 31, 2021
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No current available from 27.07.2021

Address: Village - Dhurgargi, Post- Tara, P.S.-Jamua

Dear Sir,
This is inform you that from 27.07.2021 no power availability in my village Dhurgargi, Jamua Subdivision. People are facing lot of problem.

Please look into the matter on priority.

Thanking you,
Regards,
Sunil Kumar...
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S
Sanket Gandharva
Jul 19, 2021
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Continuous Low Voltage

I live near Agrasen Bhawan Road, Dumka, Jharkhand. There is a continuous voltage issue from 10 days which is leading to malfunctioning of appliances. The water pump does not work due to low voltage leading to issues for the whole locality. I would request you to please look into it and supply apt electricity as per requirement....
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M
Michael Tigga
Jul 4, 2021
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Power cut

Dibdih bhagat kocha road no 2 opposite beside railway line dibdih power cut about 4 hr...
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S
sandeep00187
Jun 12, 2021
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Frequently power cut in my area

Address: Shukla colony hinoo ranchi

Respected sir/madam
I am a final year student of btech and preparing for several exams and i prefer studing at night but from few weeks there has been a regular issue of power cut in a frequent time interval.
Please take some serious action against this matter....
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