JustDial.com — City listed incorrect

While registering business on justdial we were asked to provide address proof like adhaar for listing by their RM Mr.Pankaj. Our business is in Haridwar and business was listed in Bijnor. On asking about leads, we were informed that we shall get leads for all categories irrespective of registration city. We started getting leads for Bijnor only. On requesting City change we were informed that city changes cannot be done and we need to pay the registration amount all over again for listing at Haridwar and they cannot refund our balance amount or adjust it in new listing.
Was this information helpful?
No (0)
Yes (0)
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2024
JustDial.com Customer Care's response
Hello Divya,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4249
    Pending
    1864
    Resolved
    2024
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR