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JustDial.com Complaints & Reviews

www.justdial.com

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Updated: Mar 24, 2025

Complaints 4258

Resolved

2024

Unresolved

2234

Good! JustDial.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that JustDial.com step up their efforts to fully resolve all complaints 👍

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They made fake promises regarding leads

Cancelling my contract on justdial

Advance Paid Rs.3538/- not return by Party.

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Stop ECS Payments

Just Dial fraud company

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JustDial.com reviews & complaints(4258)

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I had subscribed to Just Dial's National Listing Service and JD Verified Service for my firm JASK & ASSOCIATES based on multiple assurances from their sales team. I made the following payments:

Advance Payment for Two Months: ₹7, 080 (Invoice No: TN0225SN82525133, Dated:[protected]

First Month ECS Payment: ₹3, 540 (Invoice No: TN0225SE87887706, Dated:[protected]

JD Verified Service: ₹3,...

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Address: Uttam Nagar

The leads which are being transferred to me are useless and futile. They are just a waste of time and sometimes very old as well as uninterested. So, i submitted a request to stop my ecs though app, whatsapp as well as customer care phone. The representative was really unhelpful and didn’t listen to me at all and forced to avail full 1 year plan without any result. I request you to stop my ecs otherwise i will take the legal route. We are...

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Dear Consumer Forum Team,

I am writing to formally lodge a complaint against JustDial for misleading commitments, unauthorized ECS deductions, and failure to provide a resolution despite multiple requests.

Complaint Details:
• I registered my business, Vaani Photography, on JustDial and made an initial payment of Rs. 2, 360 on August 1st for a trial listing.
• At the time of signup, I was...

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I have opened my shop Sushma Enterprises in December 2024 in Lucknow. Ziaul from Justdial visits me in December. First I made the payment of Rs 2950 on December 23 2024. Then I made another payment of Rs 2360 on 11 January, to go live on trial basis. Ziaul made promise that my ECS will after two months. I was told that my contract will start from March and Ziaul promised me that my contract will be terminated anytime, if I want. But my ECS...

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New entrepreneurs are facing exploitation by justdial agents, pressured into making payments for services that aren’t delivered. After payment, businesses are told their documents are incomplete, but why weren’t they verified before accepting payment? This unethical practice costs entrepreneurs time, money, and delays in business operations. Justdial must implement transparent processes, ensure document verification before payment,...

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Just dial is fake and no worth of even a single penny. Marketing executive make big promises, but their actual truth is different. We have experienced this and hence putting this complaint against just Dial.

Just dial promised for 4-5 leads in each plan and we bought 2 plans (8-10 leads) just becoming trap of their executives.

With 15-20 days of observation, we didn't received any valuable leads. Just 8-9 fake...

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Dear Team,

I am writing to file a formal complaint against a service provider named Prikshit Bajaj[protected], whom I found through the trusted JustDial.com website. After making an inquiry on JustDial, Prikshit contacted me and shared his website, vikatatechnologies.co.in. I engaged his services to create/redesign a website and paid an advance of ₹4, 200+. He promised to complete the project within 4-5 days. However,...

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Due to the information given about my mobile number & email many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial...

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I have registered my business on just dial and since my business wasn't going good I decided to close the business. Everytime I call customer support there is a customer service associate srivani from begumpet hyderabad she very harshly tells me we can't do anything and this is effecting my bank account severely. This srivani from begumpet Hyderabad I am getting connected to her all the time and she never miss a chance to be harsh....

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Address: Noida

TO,
The

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NCDRC, Upbhokta Nyay Bhawan
GPO Complex, F' Block, Aviation Colony, INA Colony, New Delhi, Delhi 110023

Sub--COMPLAINT AGAINST JUSTDIAL, NOIDA FOR UNETHICAL PRACTICE AND EXPLOITATION OF CONSUMER

Dear sir,

On 17/4/2024, Mr. Sachin (Mob [protected]) contacted us on behalf of Just Dial, for the advertisement...

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In May 2024, I requested Justdial to cancel my ECS mandate. Despite their agreement to process the cancellation, the ECS has not been canceled, and ₹3540 is being debited from my account every month. I have made multiple complaints to Justdial's customer service, but there has been no resolution or adequate response.

This situation is causing me significant financial hardship, and I believe it constitutes a serious case of...

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Address: Vadodara

Dear Sir,

I am writing to express my frustration as a mobile number user who is receiving unsolicited sales calls from Just Dial daily on +[protected]. Despite never subscribing to any of their services, I am receiving a minimum of 2-3 calls each day from different numbers. Each time, I request them to remove my data from their calling list, but my requests are ignored, and the calls persist. This has been an extremely...

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Address: Mumbai

I subscribed for the just dial subscription and the person selling me the same lied again and again. He started with saying that 2 months money is a down payment. And to the best of my understanding down payments means the first two payments so i thought that these are for the same. Then he executed the ECS and also verified my phone number.

Once all this was done he just slyly told me that your ECS will start from this month....

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Address: Wellcare nursing calicut

I had purchased justdial service for my business named wellcare home nursing on April 2023 and the same month I intimated that the business is closed and stop mandate and auto debit of money from bank account. Even after 1 year also in April 2024 and may 2024 they debited money from bank account. Currently my bank account is negative. Even after requesting so many times they are not willing to stop auto debiting. Please do the needful to...

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Address: Puducherry

Just dial representative hidden the agreement copy for ECS, he didn't provide agreement copy too. It's a trap to the people for deducting money from account and they are not providing a fruitful information, its like I paid them for trouble myself.
I strongly suggest Justdial idiots, to have a transparent business and they should review and change their policy to open option to choose the package. so that they will get huge business....

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I am a Practising Chartered Accountant. I had registered on Justdial on 01.05.20254 and paid 3 months amount of Rs 6191 and updated all my profile details along with KYC. BuT MY ACCOUNT WAS NOT OPERATIONAL, then on repeatedly calling customer care, 1 executive Jeetu Tiwari visited my place of business and took photos and certification copy and uploaded the same on Justdial with additional payment of Rs 2791 on 10th May 2024. ECS mandate was...

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Address: Thane

Hi, have opted Just Dial services 4-5 months ago but due to worst and fraud services I had called them to cancel the request just after 1st month and also updated cancellation request through their app. However, they told after 3 months, your services would be discontinued and your deposit would be used for subscription for 2 additional months. These guys are still running ECS on my account and again I called them today 5th May, 2024 they...

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Address: Bairiya,daltonganj,822102

Website: justdail.com

Justdail sales person do changes in my id after that i am not receiving any lead and Services charge is deducted from my account...

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Address: Delhi

I am writing to bring to your attention a serious case of fraud perpetrated by an individual named Parikshit Bajaj. It has come to my attention that Mr. Bajaj has been involved in fraudulent activities for quite some time, employing the same pattern of deception and exploitation.

Mr. Bajaj operates under the guise of providing IT services, often through companies registered with platforms like Just Dial. However, his modus...

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While registering business on justdial we were asked to provide address proof like adhaar for listing by their RM Mr.Pankaj. Our business is in Haridwar and business was listed in Bijnor. On asking about leads, we were informed that we shall get leads for all categories irrespective of registration city. We started getting leads for Bijnor only. On requesting City change we were informed that city changes cannot be done and we need to pay...

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