Kajaria Tiles — Found 60% defective tiles

I already raised the complainant through customer care number and complainant ref No is 9204 but till any input not received and also any one not visited the site. I have already stopped the work more than a month ago I I m till waiting for any inputs but company as well as dealer not interested to help the user.
I hereby requested to arrange a site visit by experts and resolve the matter please.
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