I am writing this with great anguish and disappointment to bring to your notice that some of your products are of very poor quality and simply defy the good image that your brand has.
We had purchased the ‘latest’ kajaria tiles 800x1200mm– satin finish – for our apartment in upscale pioneer park located at golf course extn road, gurgaon. However, the tiles are of sub-standard quality with surface undulations, especially near the joints & also there color variation between tiles from different boxes. While we do realize that the tiles should be laid with spacers – but these being digitally printed italian stone ‘bottochino’ look-alikes – the idea of having spacers is simply self-defeating. The whole experience has been very disappointing for us. This makes us wonder whether it is really worth spending money on a well-known brand like kajaria if we are getting low quality products that may have been bought at much lower prices from the unbranded ones.
Secondly, i have ordered a few tiles (4 boxes) on last monday i. E 5th june which are yet to come. I have been following up daily only to hear that they shall be delivered the next day which has still not come and yesterday when i called up for the status i was told that the tiles were out of stock at kajaria and hence the delay
I would request if you can send someone from your team to our site and get this inspected and suggest a solution to this. Was this information helpful? | 
