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Karnataka One / BangaloreOne Complaints & Reviews

www.karnatakaone.gov.in
1.1
Updated: Mar 12, 2024
Complaints 275
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48
Unresolved
227
So far, so good. Karnataka One / BangaloreOne is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Karnataka One / BangaloreOne will keep up the work and continue to help more customers with their concerns even better 🤝
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Karnataka One / BangaloreOne reviews & complaints page 12

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S
Sibadutta Nayak
from Gurgaon, Haryana
Feb 6, 2018
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not updating the aadhar card

Address: Bangalore, Karnataka, 560034

In koramangala bangalore one office are not responding properly. Staff have insufficient information. They are not providing the token. It is very difficult to collect aadhaar card token. Not helping in nature. I trying to update my aadhaar card address and phone number, but unable to update because of no getting token. Since last six month i was trying to update my address of aadhaar card but they returning me by saying new rules....
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M
Mithun C
from Bengaluru, Karnataka
Jan 27, 2018
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aadhar registration

We went there to enroll for aadhar in jalahalli village center of bangalore one.

There is only 1 lady working even though there are 3 desks. The lady is not well informed of the procedures and gave false info of needing only eb bill, when we stood in line having print out of eb bill for over 3 hrs she mentioned she needs original eb bill. Why waste so much time!!! This is exactly the reason why inspite of govt introducing novel...
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S
Somashekhar c k
from Bengaluru, Karnataka
Jan 23, 2018
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maestro card payment

Address: Bangalore, Karnataka, 560085
Website: Bangalore one complaint s

Sir,
On 3rd december 2016 i wanted to pay bwssb bill for rs 420 by debit card. Bangalore one member swiped the card amount deducted from my bank account but system did not accept the bill. So i didn't get the receipt. After that b, one member said it will not accept mastero card. So i had to pay the bill by cash next day on 4th dec 2016. Bangalore one members told me amount paid by mastero card will be automatically returned to my...
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P
pavan gulecha
from Bengaluru, Karnataka
Jan 8, 2018
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aadhar system not working

Address: 560028

Staff here is on phone pretending to solve system problem, no senior authority seems to be take care of system, value the time of public, i kindly request you to look into this problem and slove asap
Many people are waiting in queue for long i myself, waited for 3hrs for past 2days i request corporator of nrcolony to slove this and make it efficient and effective
Thankyou
Yours truly

Date 18/1/18...
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P
Prakash Satyamurthy
from Bengaluru, Karnataka
Dec 8, 2017
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misbehaviour of staff at bangalore one

Address: 560070

I took a token for updating my aadhar card today i. E 08/12/17 at bangalore one, 5th block, jayanagar. The lady manning the counter arrived at 9.15 am eventhough it was informed by her that tokens would be issued at 9.00am. To my question she replied that i should go there any time before 4.00pm for doing necessary updation. I reached there at 1.50pm and there was no one at the counter. I was informed by other staff that she has gone for...
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S
Srinath Kandur
from Banavar, Karnataka
Dec 3, 2017
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aadhar updates

Address: 560070

We are waiting for a token for aadhar update since 6 am in the morning. We were informed the counter opens at 8am and no one turned up till 845. The only person there rudely said the counter is going to open when the person arrives and we need to wait till then. I thought bangalore one was setup to serve the citizens and the tax payer money is being spent on running the centre.
With this kind of setup why is the government mandating...
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M
Meha Anand
from Shimoga, Karnataka
Nov 18, 2017
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irresponsible and misbehaving staffs

Address: Bangalore, Karnataka, 560037

According to my token for change in telephone number in adhaar card i had to come on tuesday and they said that there is power problem, come on weekends. I came on saturday 11 am as according to my token this was the time i was supposed to come. They again called me at 2 pm. I came at 2 pm and they are saying this is the lunch time wait for half an hour and the way they talk is very rude. No one can take it. It's really disgusting to deal...
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rangalakshmirt
from Bengaluru, Karnataka
Nov 3, 2017
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aadhar correction

Address: 560011

Called on Friday 3rd Oct 2017 around 8:50 Am, and spoke to a lady on 22955450, enquired if Aadhar correction is done over there and I can visit the center today for the same, she said yes its done, and told me what all the documents to bring, went to center with the required documents only to discover that today is their week off and they will not work today, however all the staff were there.

I told them I spoke to somebody...
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H
Harika Talluri
from Tumkur, Karnataka
Oct 7, 2017
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aadhar card updation

Address: Bangalore, Karnataka

Today i came to bangalore one center in indiranagar (Bda complex) to update my mobile number. For updating aadhar details only two ladies are there and they are very slow, for updating one aadhar they are taking 1 hour and power problem. Please try to maintain more counters for aadhar updation and enrollment. One suggestion is try to have generators/ups in bangalore one centers....
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V
Vijayakumar Ramamurthy
from Gurgaon, Haryana
Sep 22, 2017
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not got the receipt for water bill paid

Address: 560033

Hi sir, i have made the water bill payment (E-151556) through debit card ending with 8632 and the amount got debited to my account vide ref :[protected] on[protected] at 16:57 pm and at the end i got an error and the receipt is not generated.

Could you please check and advice how i can get the receipt so that i can check with the bwssb for updating the same.

Kindly check and reply the same by email to [protected]@gmail.com.br...
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S
sumalathag
from Hyderabad, Telangana
Aug 19, 2017
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made me to wait for long time and not responded properly

Address: Bangalore, Karnataka

I went to bangalore one today morning[protected] exactly at 11.30 am because in online it was showing working hours 11.30 - 20.00. I went in a queue and i asked for my aadhar updation because i needed to change my address. First she told me that you have to apply again then she shown me some person and she said ask him.in front of her only he told me to bring my sslc marks card and address proof so i went to my home it is 1.6 km far away...
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S
Swayam13
from Bengaluru, Karnataka
Aug 10, 2017
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extra charges

Address: 560048

Today (08/04) i paid my electricity bill of Rs. 1023 through Bangalore one through Debit card. They have 0.5% service charge which is Rs. 5.12. So the total amount is Rs 1028.12; but they charged me Rs 1029. When i asked why are you rounding since i am paying by debit card they can put exact amount. The lady at the counter and all other staff over there argued that is is the instruction to round off even though we pay by card. But none of...
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T
TheRohit Chaurasiya
from Bengaluru, Karnataka
Jul 31, 2017
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aadhar card

Address: Bangalore, Karnataka, 560076

Hello sir/mam,

I am working as a software engineer. I have to do some modification on my adhara card. When i went to office they told they provide tokens and token distribution timing is 8 am and people reach there 4 am. Is it possible to reach any working people that much early morning whoever working in office 9 to 8 pm. And also you people doing only 30 ticket distribution and only one counter. For electricity bill and...
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R
ravisn
from Bengaluru, Karnataka
Jul 26, 2017
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not responding properly

Today i went with my wife for date of birth correction in adhar at bangalore one centre, behind adigas hotel, vidyaranyapura for which
I enquired about the availability of person who is doing adhar work there. Bangalore one operator took the phone and replied that the person is coming tomorrow and adhar work is going on. When i went there today they informed me that one day 30 tokens will be issued and that too already issued uptobr...
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A
ann13883
from Mumbai, Maharashtra
Jul 3, 2017
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Aadhar application

Address: 560102
Website: www.bangaloreone.gov.in/login.aspx

I went to Bangalore One in HSR Layout today on 3rd July 2017 (Address: 24th Main Rd, 1st Sector, HSR Layout 5th Sector, Bengaluru, Karnataka 560102
Hours: Open today · 8AM–1:30PM, 2–7PM
Phone:[protected]
Such callous attitude. Went to get my Aadhar done and there was just one person in Queue. Inspite of me filling my form, they told me to take a token the next day and they will tell the time I should comebr...
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A
Adarsh Vicky
from Bengaluru, Karnataka
Jul 1, 2017
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Rude behaviour and lazy

Address: 560079
Website: www.bangaloreone.gov.in/bOneHelp/Help_main.aspx

From Past 1month i 'am going to BANGALORE ONE (SHANKAR MUTT) and BASAVESHWARA NAGAR Branch If I go there they are sending to other branch I got pissed off today that too in a rude manner, above this i called to their helpdesk number and just said about this even they said in a voice we are like This...Plz look into this matter seriously and let them take a serious action on this...
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Prathima Uday
from Tumkur, Karnataka
Jun 28, 2017
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Lady staff, (Jyothi) in aadhaar department

Address: Bangalore, Karnataka

A lady staff by name jyothi in aadhaar department in v. Nagenahalli (R. T. Nagar) disrespected and humiliated my mother on 28/6/2017, who went there for change of address. This was the fifth time, and she demands for unreasonable proofs. I just completed my 12th this year and when i submitted the study certificate this time for address proof (I had requested the college for adding my address, as address proof only for this purpose), now she...
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P
Parimala Chinni
from Belgaum, Karnataka
May 22, 2017
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Inefficient employees

My father-in-law who is a senior citizen of 75 was shown disrespect and humiliated on 22/5/2017 by the lady staff of r. B. I. Layout.. Jp nagar branch. He waited for than half an hour in the queue and once he reached his turn he has been humiliated for not getting the sufficient amount.. Where as the concerned person used calculator to check the amount and not the bill number online for the correct payment or amount... I request you to consider...
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S
Sharu M
from Delhi, Delhi
May 15, 2017
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Made to wait for a day

Address: 560057

Hi, My mom went to collect this month's coupon for ration. She went without having anything at 8 AM in the morning. There was a big queue and they were delaying in giving coupon by telling Server is down. Later after waiting till 4 they suddenly shut down the system and asked them to leave. Is this the way to behave with people without humanity. Please take this on a serious note. Govt employees are there to serve people not to trouble them....
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R
ramya3
from Bengaluru, Karnataka
May 4, 2017
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Atrocious behaviour/attitude of the staff

Address: Bangalore, Karnataka, 560043

Just visited hbr layouts bangalore one office to collect aadhar application. (This is my 3rd visit). Last visit was on 26th april 2017 when we were told to come after 3rd may as the issuance of applications for that period was over. Hence went today & the lady there asked us to come on 8th may while speaking on her cell phone. When questioned she chose to ignore us & was busy talking on her phone & to her colleagues in tamil (I thought this...
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