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Karnataka One / BangaloreOne Complaints & Reviews

www.karnatakaone.gov.in
1.1
Updated: Mar 12, 2024
Complaints 275
Resolved
48
Unresolved
227
So far, so good. Karnataka One / BangaloreOne is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Karnataka One / BangaloreOne will keep up the work and continue to help more customers with their concerns even better 🤝
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Karnataka One / BangaloreOne reviews & complaints page 13

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S
savitha V K
from Bengaluru, Karnataka
Apr 19, 2017
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Rude behavior

Address: Bangalore, Karnataka, 123
Website: Bangalore One service Center

My last two visits to Bangalore One, Passport Office Near, Koramangala, Bangalore have been atrocious to say the least. I went to pay my electric bill today one lady have sat I came by line and again that lady told to me go other counter she wants to go break and I agreed for this and I went for other counter one guy was paying finished is payment again I called with respectlly to that lady mam and she took one guys bill again I started to...
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Suresh D
from Mumbai, Maharashtra
Mar 13, 2017
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Aadhaar Card Correction

Address: Bangalore, Karnataka, 560032
Website: www.bangaloreone.com

I went for aadhar card correction on 9th of march 17, she said to come next day due to huge crowd. The very next day she was on leave, there is no other alternative lady to do the same job. The other lady said to come the very next day. When we went there she is saying voter id cannot be taken for dob correction. She needs pan card. What foolishness she is telling. All the employees in Bangalore one, in vishwanatha nagenahalli branch, are...
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A
Avinash_G
from Bengaluru, Karnataka
Feb 25, 2017
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Not giving appointment post coming multiple times for making Aadhar card

Address: Bangalore, Karnataka, 560037
Website: www.bangaloreone.com

I have coming here multiple times for making an Aadhar card for which they make me go back saying token not available and have to come at 8.30 am to take and then again come back at 10am and wait for the entire day for ur turn. Today, I asked for token from the reception lady and i said if time permits allow me for Aadhar will come next time as crowd was less, who then directs me to soumya and she first makes me to talk to Satish in charge...
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Sonia Tiwari
from Bengaluru, Karnataka
Feb 19, 2017
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Bangalore one aadhar card center

Address: Bangalore, Karnataka, 560037

Disgusting employees who have shown that despite of living in the same country we are not yet part of it.
They has issued tokens to 30 people and we're taking ad-hoc requests coming in ..In front o[censored]s. When we questioned they started arguing with us stating do you know Kannada...If not the first learn and come. They also said..Ask nandan nilekano to come and help you...And we will ensure even he doesn't give you a aadhar card.br...
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srinidhi b
from Bengaluru, Karnataka
Feb 18, 2017
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Delay service 1 percent charges for debit cards

Address: Bangalore, Karnataka, 560043
Website: Bangaloreone

I payed my electricity bill, phone bill, water bill in Bangalore one located in Hbr layout near hennur .I went buy 5:45pm i had to wait until 7pm in long queue but after waiting for such long time lady tells if debit card will be 1 percent charges, if I pay by cash lady informs I want exact change, why there is 1 percent charges paying through debit card.THis Bangalore one in Hbr layout lady took more than 20 minutes to enter bill information...
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Kamini Rawat
from Bengaluru, Karnataka
Jan 8, 2017
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Wrong/manipulated bill payment charges and receipt generation

Address: Bangalore, Karnataka

Hi, this is to bring to your notice that i paid 1159 from my credit card to pay my electricity bill online and then it shows that i paid 1149 in the final bill payment. My credit card is debited with 1159.. My bill s for 1149. When I continue with credit card payment, in one of the pages it adds 10 more rupees and makes it 1159. and i pay for 1159, then it shows in the receipt that i have paid 1149???? what is this???...
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R
R S Kulkarni
from Bengaluru, Karnataka
Dec 27, 2016
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Rupay debit cards not acceptable

Address: 560047

Koramangala office is not accepting rupay debit cards. Rupay debit cards are purely indian and it is surprising to note that they are not acceptable in india and that too in a government unit like bangaloreone. Now digital drive is there from the govt. Of india and they have announced lucky draw scheme for users of digital mode and rupay debit cards are also eligible....
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Chandrashekhar Revankar
from Bengaluru, Karnataka
Nov 26, 2016
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Service charges 1% for BSNL PAYMENT using Debit Card

Address: 560078

I have visited at Bangalore One at Kumarswamy Layout for payment of my telephone bills. I have been told that 1% service charge will be applicable is I used my debit card. I recently seen on TV that no service charges are applicable for using cashless transaction till 31st December 2016. Is the government announcement will not applicable to Bangalore One?
Kindly help us as you are aware that there is shortage of currency of ₹ 100...
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A
anilvegineni
Jul 18, 2016
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Cheque payment

Address: Bangalore, Karnataka, 560062

Pathetic agent & team leader at jp nagar (Next to bescom office) bangalore one...

2nd month in a row...
Last month - i had written the rr nos & amounts on the back side with calculation - the agent refused to take saying 1/- difference, after showing him the cal on my cell... He says his system is showing different after lot agreement he accepted the cheque.

This month - to avoid the same - i left amt...
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A
akumar2
from Virarajendrapet, Karnataka
Feb 20, 2016
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Led bulbs are not given by bangalore one v nagenahalli bus stop

Address: 560032

Vishwanatha Nagenahalli Bus stop, Bangalore one office people are not providing LED bulbs. Its tenth time I'm following with them, they are saying come at 5PM, if I go then they will say come tomorrow, then they say come at 2pm, then come at 6pm.

I think they seems to selling to other people instead of giving to the required current bill holders. How can I raise a complient against them or inform media like (News-9 or Tv-9...
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Kiran Kumar Gowda
Jan 20, 2016
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Payment done on water bill to bwssb but not showing in bwssb records

Address: Bangalore, Karnataka, 560043
Website: www.bangaloreone.gov.in/public/bwssb-info.aspx

Hi Team,

I have done a BWSSB Online payment through Bangalore One online website on 31/12/2015 for an amount of Rs.1049/-.But this amount is not deduced in current Bill and Bill shows including previous month balance when i approached BWSSB office at Babusabpalya i had been informed that Bangalore One has a problem they have not sent payment to their account please check with them.

Please rectify this problem...
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N
Nasir Basha
from Hyderabad, Telangana
Dec 18, 2015
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Work timing

Address: Bangalore, Karnataka, 560046
Website: www.bangaloreone.com

I think bangalore one operates from 8 am to 8 pm. But the bill collectors stops receiving payments from customers from 7:30pm it self at the s.k.garden ward bangalore one centre. And there r around 4 counters but operates only 1 or 2 counters. Some times these bill collectors even behave rashly with customers....
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J
jenisa
from Kuzhithurai, Tamil Nadu
Oct 20, 2015
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Manager

Address: Bangalore, Karnataka, 560005
Website: bangalore one help desk

My frnd has visited Tannery Road Bangalore one for job assistance but the manager said that there is no vacancy but when she asked other staffs there are telling that manager is doing extra login with operators name she felt very bad.. administration should look on this matter...
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radhakrishna alse
from Bengaluru, Karnataka
Sep 18, 2015
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Poor service of bangalore one staff at nandini layout centre

Address: Bangalore, Karnataka

I have been paying Bescom, BSNL, and BWSSB water bill at Nandini layout collection centre for past 5 years. Nowadays the service at this centre is deteriorated. Though there are 3 counter one of them remains most of them without staff. Today I had visited the centre to pay Water bill by 6-30 PM. There were 2 que than usual single one. After waiting about 15 minutes the staff told the public to stand in single que but allowed some of them...
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V
veena_
Aug 25, 2015
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Bill paid not updated in server which results in power cut

Address: Bangalore, Karnataka

Hi, I am a person residing in Mahalakshmi layout, Shriram nagar, near geleyara balaga bus stop. I have paid current bill of last two months on time in Bangalore one, bill of july i paid yesterday and bill of june i paid within 15days of bill generation. But as the bill payment of june is not updated in server properly BESCOM people have cut the power by removing the fuse. Its because of carelessness of 'Bangalore one' i am under...
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Yuvraj Sakre
from Bengaluru, Karnataka
Jul 24, 2015
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Bad experience while paying BESCOM bill at Bangalore One

Respected Sir\ Madam I (Yuvraj Sakre) regular customer of Bengaluru One to pay bill of BESCOM and even other bills too. Today I felt very bad experience as I went to pay Mobile bill at Bengaluru One at Srinivas Nagar Branch (near Shankar Nag Circle) and found customer named Mr. Prasanna was requesting to the Ladies who are in-charge to collect his Cheques for the same at 7:30 PM as it was his due date to pay his BESCOM Bills. But at...
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H
Harry Jo
from Erode, Tamil Nadu
Jul 11, 2015
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customer service

Address: Bangalore, Karnataka

Bangalore one indiranagar Sub: worst customer representative response Doing an voter I'd printout they are takin 1. week still not completed if v ask regarding That it's not my work. Telling to go for. manger desk As manger is absence don't know What people are at Bangalore one indiranagar worst service ever seen Contact num : [protected]...
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Shailesh2611
from Delhi, Delhi
Jun 18, 2015
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Hopeless customer service and unfaithful timings

Address: Bangalore, Karnataka

I reached the bangalore one center at 7:20 PM today and the closing time was put up as 7:45 PM. As usual the que was lining as the closing time was 7:45M. At 7:35 PM both the lady staffs say its time up and put a reason as the system automatically logs them out. Behing me some 8 people are waiting to clear their bills and similar situation in my neighbouring que. Though we raised that its nor even 7:40 PM, how could it be closed. But the...
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Swati Aiyer
from Bengaluru, Karnataka
May 21, 2015
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Atrocious service at Bangalore One, NGV Shopping Complex, Koramangala

Address: Bangalore, Karnataka

My last two visits to Bangalore One, NGV Shopping Complex, Koramangala, Bangalore have been atrocious to say the least. The centre was accepting taxes from 8 am to 6 pm according to the persons at the counter in the centre. However, they used to be very rude and shout at customers and stopped giving tokens at 2 pm claiming that they had already given out 75 coupons. People who came afterwards and cajoled them or fought with them would...
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Samrat nag
Apr 25, 2015
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Bangalore one ill treatment to customer @ BDA complex Banashankari

Address: Bangalore, Karnataka

Sir /madam, I went to Bangalore one at BDA complex Banashankari on 25th april 2015 @ 1:30pm to pay my electricity bill. There was no toknes issued to customers they told me to stand in the que there were 15 people already in the que inspite of that she went away from the counter to file a paper in the chamber she has taken approx 8 min. I am not questioning all those things but after waiting in the que about half an hour when i was about...
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