| Website: www.keralartc.com |
Respected Sir,
I had booked a AC sleeper ticket from Thrissur to Bangalore on 26th Aug 2022. The bus was scheduled at 10:50 PM. I reached the bus station at 9:30 PM and gave a call to the bus conductor around 10:40 PM, the conductor said that there was a block and they've only reached Angamaly and will take an hour more to reach thrissur. I was frequently enquiring about the bus in the enquiry section as well. The response I got was the conductor will call once they reach. I call them again around 11:30 and the conductor said they already left thrissur.
I asked him why he did not atleast give a call to which he responded phone was switched off. My phone was working the whole time. This a clear miss from the conductors end.
I'm finding it very difficult to understand what security these people are providing. I stayed late at night in the station only with the trust that the bus will come. Imagine if I was with my family. This is one of the worst experience I have had, I had to reach Bangalore to attend a office meeting, so did not want to risk it and booked the Swift AC sleeper bus, but this is the situation in that as well. After all this the response from conductor is "Njngal nth cheyan aan chetta, miss aay poyy" as if they are sure that nobody can do anything about it.
I hope the concerned people take action and make sure that every conductor makes sure that they call the passenger before leaving the station. That is the least they can do.
I hope I get some help with the ticket I booked which cost me 1200 as well.
Here are the details:
PNR: K6133943
Trip code: 1733TVMBNG/
Seat number: 8 Was this information helpful? | 
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