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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in

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Updated: Mar 18, 2024

Complaints 686

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40

Unresolved

646

Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Kerala Water Authority reviews & complaints page 12

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Address: Thankam - North Mythili Jn;

My con#[protected]. Id. Awn/16775/d. I paid bill for rs.157.00 online net banking on 11.06.2020. Soon, received a message that the payment failed. I waited for three days for its auto refund. But, did not received back. I approached my bank, bank of baroda, alappuzha. They confirmed that the money is already credited to kwa account on the same day of its payment. I wrote to admin, kwa, many times. No response. I contacted your customer care...

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I used to pay water charges in advance for one year at the counter. Please provide online facility to make advance payment as in the case of kseb....

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Address: Karakulam, Azhicode, Trivandrum

This is just to inform before the commitee that this months bill is amounting to rs-3643.
This is a domestic connection and we used to get an average bill of 100/150 etc.
Please find attached 2 bills feb and june.
Our consumer number is : [protected]...

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Https://epay.kwa.kerala.gov.in/quickpay
When i put consumer id & consumer number, the amount to pay is displaying but there is no option for payment online than a advance tab for paying advance. I have tried bbps option from the home page, but the money returned back. Please look into the issue seriously....

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I would like to bring to your attention regarding water leakage in raman menon road, near to metro tower, opp of jayalakshmi silks. Its been a month that plenty of drinking water wasting each day!. And the water is coming through the road and developed big potholes. It creates difficulties both to the vehicles and pedestrians. Please repair the water leakage as soon as possible.

Best regards
Faisal...

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Address: ouseph valluthumpadi bus stop nellimattom post kothamangalam

Sir
There is no water supply for 10 days in kothamangalam house
Location nellimattom post valluthumpadi bus stop uppumkulum road...

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The drainage is overflow in the lane connecting from my house to main road. Land mark near vanross junction. From vanross junction towards jacob junction, just 50 m, on the left side one small lane connecting digital press (Hanus comptuer) and three to four houses. Please make it convenient to attend the same at the earliest...

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Sir
I am from Manjummel, near Kalamassery. Our water authority office is in Kalamassery. Today is the fourth day which we didn't get water. First they gave us water second day wise, then it changes to third day . But today is the fourth day. They told me that water will come at 4 pm. But they didn't. When I call them again they told me that water will come at 6 pm. But no. Now it's 9.30pm. My family members including...

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Water leakage on road in front of valiya udeswaram residents association no. Vura 105 a near vadakke mulloor temple, anayara, trivandrum...

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Address: Assistant Engineer, KWA, Drainage Section , Pippinmoodu, Sasthamangalam, Trivandrum, Kerala

Drainage line along link road no. Ii, opposite to valsala nursing home, paris line, near bakery junction, trivandrum, kerala, is blocked causing reverse flow of contaminated drainage water which in turn resulting in stagnation of waste water in several houses situated in the low laying areas. Due to this mosquito problem is rampant in this area. Drainage block in link road no. Ii may be cleared at the earliest....

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Address: Ashok Bhavan East Othera PO Thiruvalla

Sir
People in the 7th ward of eraviperoor panchayat pathanamthitta district Thiruvalla Taluk are very much suffering in this lock down situation due to non availability of water. So kindly request for a solution in this regard

Thanking you
Veena...

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Address: Corporation office, Edappally

With reference to the reference no eye/6901/19 which has been issued to me on 3/7/19, i would like to raise a complaint on the inability of the edappally corporation office to provide me a domestic water connection to my household needs. The same has been followed up multiple times at the office but i am told that the file itself is missing.

Request the asst. Executive engineer to investigate and kindly resolve the issue....

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Address: Srappilly

Srappilly kasimanapady road near girimughal church 3kwa pipe leaking...

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Address: Given above

The new pipe laying work, popularly known as japan drinking water project, initiated by kwa is in progress on samudra - eripuram road in ward no.14 of shoranur municipality. The work started in april reached eripuram junction and abruptly stopped due to lockdown/covid. After about 25 days or so, due to some relaxation in lockdown, the work again started from the opposite direction and is about to reach eripuram junction where the situation...

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We, request you to repair the drainage over flow in front of TRRA 134, 134 A, near Oolampara, sree Krishna swamy temple road...

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Respected madam, sir
We stay in vrindavanam, sakthi nagar colony, pazhaveedu residential area, (Po 688009) in alleppey district, since the past year. We have a pipe that brings municipality water from the main road, to our area, which is a few hundred meters in from the roadside. Initially, we had adequate water supply for our household uses. Since the past few months, the municipality water pipe, however, sadly, is empty. As we are...

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Address: KWA office, Peermade, Idukki, Kerala

Sir

I am a social activist in idukki. The people living in johnyppadi, 6th ward of pambanar, peermade panchayath, idukki are not getting sufficient drinking water from a common tap even though the matter has been reported to the a. Ex, kwa, peermade. Please look in to the matter as we are in the issue related to covid 19.

Yours
Dr guinness madasamy
Member, international peace bureau
Un consultative...

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Address: Kumily

The water tap maintenance man everytime closed my house valve. I was pay the water bill every month properly. More than five times complaint water secretary. He convince when i complaint, hereafter all is well like to telling me. Then i realised both guys are well plan to close tap valve for my home only. I dont know what i did wrong. Once they cross the limit like bad words and unwanted words were spoke with my wife. I dont know how to solve...

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I am from udayanapuram panchayath 13th ward under vaikom water authority. Water non availability crisis is present problem in our area whenever we report complaint in water authority vaikom the officers assure us the availability of water. But we are in short of water for the last 3 days. The area has got many families comprising kids and pregnant ladies. Please ensure us water as soon as possible....

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Address: Thiruvananthapuram, Kerala, 695020

Dear sir,
Am a consumer in kwa, we have no water supply in our area, there is no any water supply continues today yet, we talk about the concern team one kwa engineer he said that will resolve our problem, but now onwards there is no any resolution,, it's a very bad experience for all, after we hope there is a chance, that's y we wrote this complain it's our heartly request please do something, here almost 20 more families are staying....

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