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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in
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Updated: Mar 18, 2024
Complaints 686
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Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kerala Water Authority reviews & complaints page 18

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S
Shinod Kalappurayil
from Ernakulam, Kerala
Dec 12, 2018
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consumer no :3111110532 (e29/70d)

Address: Ernakulam, Kerala, 682019

Dear sir

We have received huge amount bill for the last month rs 4404/[protected]. Though our water connection is for domestic use as non commercial category. Since last 40 yrs we have been using and paying the bill amount without any dues, and we have observed there is no any damage in our water tank, and no leakage ;though we have received a huge amount bill without any clarity about bill amount calculation. Ours is small family...
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P
Philipeapen
from Kottayam, Kerala
Dec 10, 2018
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water leak from pra28a

Address: 695011

Water leak from neighbouring house tc 2/1000 (1), pra28a puthuppalli lane, medical college, since more than two years. Every day early morning water flows to our compound pra29, and to front road.
Water meter for this said house is not working for years that's why this leak of water is not affecting them in cash.
Please find an immediate solution to this.
Nimmy philip
Pra 29...
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S
sreehari krishnankutty
from Guntur, Andhra Pradesh
Dec 4, 2018
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pathanamthitta - shutter junction no water available from last 26 days

Address: Pathanamthitta, Kerala

We are facing an issue with water not available in pathanamthitta district shutter junction from the last 26 days. When we enquired the water authority in pathanamthitta from the day the water got disconnected they where not repsonding. Now before 15days we enquired again and they told that there is an issue with pwd which while they where doing road works the pipe was broken. The issue happends 26 days before and still they are not able...
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T
tlbabu
from Kalpetta, Kerala
Dec 2, 2018
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non supply of drinking water

Address: 686575

Consumer no 434/d (Mutholy).
No regular water supply from sep 2017 onwards till date. One day or two day supply in quarter. Regular supply given on 09, 11, 13, 15 & 17 nov 2018. No water supply before and after this date.

Complain many times telephonically and through panchayat ward member. No single action taken so far. No pipeline damage or leakage. Everything is fine.

Request take action to maintain...
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N
Naivedyam Sudhakaran
from Ernakulam, Kerala
Nov 27, 2018
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kerala water authority at. palakkad executive engineer

Address: Palakkad, Kerala, 678001

Sir,
My residence at ambalappuram yakkarra... Just behind malabar hospital palakkad.. On 24th november 2018 morning at 8 am.. Water from the kwa supply discontinued as the public information on news paper warned that all over the palakkad muncipality and nearby panchat will remain discontinue water supply as per the information we were kept silence on 24th and 25th of this month.. On 25th when we direct ly contacted the executive...
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F
Francis Pallath George
from Ernakulam, Kerala
Nov 26, 2018
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continuously losing water from the distribution line

Address: Ernakulam, Kerala, 682007
Website: Nil

There is some water loosing from the distribution line, every day while pumping under progress.This water is trapped on the walk way where the public use.And same time mosqitos are growing.Several time iform to the water athority kochi office - but no use.

FRANCIS P.G, CONSUMER NUMBER KMB/1075/D
PALLATH HOUSE
kUMBALANGHI P.O
COCHIN 7
MOB.NO.[protected]...
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J
Jain Rajappan
from Bengaluru, Karnataka
Nov 26, 2018
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water supply interrupted - karavaram panchayat

Address: Thiruvananthapuram, Kerala, 695605

There has not been kwa domestic water supply to houses situated near kunnathuvathucal bridge, karavaram panchayath, thottakhad for last 3 days. Near the afore-said brige a pit has been dug up the extent of the laid pipe line underneath without any further proceeding. Request you to take necessary action at the earliest to restore the supply of water....
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S
sucyjohn
from Ernakulam, Kerala
Nov 20, 2018
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wrong consumer name in the record of my water connection.

Address: 683108

Name: Puthusseri Jacob John (P. J. John) but mane is shown as P. G. John which is wrong.
Details of my connection:
Consu ID: [protected]. Cons No: ALM/2753/D Meter No: F81317.
Address: Puthusseri House, Old Desom Road, P.o Thottakkattukara, Aluva, PIN - 682108.
Tax certificates attached.
Kindly Correct my name from P.G. John to P. J. John.
Thanking you,
P. J. John (Mob: [protected]) email id:...
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C
C p jagadeesh
from Edakkulam, Kerala
Nov 15, 2018
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e-payment of water bill - regarding

Address: 679531
Website: water authority

Sir,

It is pertinent to mention that the e-service of water authority is very bad. I am trying to remit the water bill through on line for the last three days but i could not remit the amount due to the non-availability of your site. It is a very serious issue that the service of water authority should be very customer friendly and bank oriented for smooth functioning of the department. Please look into the matter and do the...
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M
mrpp
from Ernakulam, Kerala
Nov 12, 2018
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not able to pay the water bill online.

Address: Thiruvananthapuram, Kerala, 695009

Not able to complete the payment transaction through kwa website.

Initially amount will be taken from our bank and after that no response.

Now when we are checking the website, we are not able to login as well. Getting this error on top.

Http error: couldn't open socket connection to server http://10.1.33.1:8080/onlinepaymentservice/services/billdeskservice, error (111): connection refused.br...
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V
Viswanathan Pillai KP
from Edakkulam, Kerala
Nov 7, 2018
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online bill payment service not available

Website: epay.kwa.kerala.gov.in

I pay my utility bills mostly via online payment services. I have been doing the same for water bill too. But i have been facing a problem while paying my bill through kwa online payment link, as the error shown is "bill under processing. Details will be available after 3 days from the receipt of spot bill". The receipt of bill is 24/10/18. That is, even after 15 days after the bill date, the online payment facility is not yet activated....
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I
Indu Syam
from Bengaluru, Karnataka
Nov 6, 2018
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from, l vijayamma, tc-14/1257/1, padinjattil lane, kumarapuram, medical college po. ph:9188655481

Address: Thiruvananthapuram, Kerala, 695011

Hi team,
I'm vijayamma from trivandrum, consumer id: [protected], consumer no: 10772/0. I'm a consumer for more than 20 years. Two months back a pwd work happened in front of my house and regarding that my water supply was disconnected, the work in front of my house was cleared and the connection was replaced. The work is still in progress in another part of the same area. Me & my family is not living in that house for more than 13...
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4
4242108333
from Eraniel, Tamil Nadu
Nov 6, 2018
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my bill (very high amount)

Address: 671310

Respected sir/madam
വെള്ളം വരുന്നത് വളരെ ചെറിയ അളവിലും ബില് വരുന്നത് വിശ്വസിക്കാൻ പറ്റാത്ത അമൗണ്ടുമാണ്
അവസാനം വന്ന ബില് അമൌന്റ്റ് 1274 ഞങ്ങൾ വെള്ളം ഉബയോഗിക്കുന്നത് കുടിക്കാനുള്ള...
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F
faisal p.s
from Ernakulam, Kerala
Nov 4, 2018
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wasting drinking water due to pipeline damage

Address: 680685

In mathilakam panchayath (680685) east tippu sulthan road near amlp school pipeline is damaged last 7 days (25-10_2018) wasting drinking water lot. Near padiyoor panchayath have a suffering to get drinking water. Here wasting drinking water. Authority never took action yet but in same road near pallivalavu they maintened after 5 days
It's too cruel wasting drinking water...

A drop of water is worth more than a sack...
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C
Chinnu p s
from Calicut, Kerala
Oct 25, 2018
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no water for the past 3 months

Address: Ernakulam, Kerala

There is no water for the past 3 months at udayamperoor panachikkal lane, ekm dst. Water is supplied from kakkad project. Please do the needful as soon as possible as there is no drinking water and we are residing at the coastal areas. So there is a scarcity for pure water. There are almost 400 families residing at this area. Majority of the people are senior citizens. We have submitted many complaints regarding this matter in the nearby...
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S
Sreedharnarayan Cr
Oct 24, 2018
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i am unable to login to the portal, https://epay.kwa.kerala.gov.in/index.php

Address: Ernakulam, Kerala, 682301
Website: epay.kwa.kerala.gov.in/index.php

While trying to make bill payment, i entered the credentials and tried to login to my account. Everytime i try to login, i get an error message, http error: couldn't open socket connection to server http://10.1.33.1:8080/onlinepaymentservice/services/billdeskservice, error (111): connection refused

Please provide me a solution so that i can make the bill payment online....
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S
Shreya Menon
from Ernakulam, Kerala
Oct 21, 2018
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no water for the past 10 days

Address: Ernakulam, Kerala, 682024

There has been no water for the past 10 days at kossery lane, ponekkara, edappally-24 and do not knoe how long this dry dpell is going to continue.

We are facing diffculty in going about our everyday life. Please help. Where else can i complain to get this resolved? Please advice.

My consumer number is [protected] and we come under the kerala water authority kaloor circle

Please help and give me...
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C
Chellattan
from Guruvayur, Kerala
Oct 18, 2018
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water supply not available since a week

Address: 670502

I'm located in pariyaram gramapanchayath and the area called ammanappara. We are fully depends on kerala water authority water supply for our day to day activities because our well got damaged long back.
Yes always there is a water supply gap for 2 to 3 days and we planned and managed the gap because it's regular for us. But since last 7 days we are not getting any type of water supply from the dept. and many times we called and given...
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S
Sajeeb
from Kalpetta, Kerala
Oct 17, 2018
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meter complaint cons. no kdn/15618/.d, meter no. 13j 9921

Address: Thiruvananthapuram, Kerala, 695005

An apartment located at swathinagar, pipinmoodu, peroorkada has got a huge bill of around 28000/-. The apartment consists of 8 flats inwhich only seven is occupied. We have already complainted to the section and told us to check the meter with metering inspector. He came and asked to check for any leakage problem. But it is verified that there is noleakage by the plumber. Hence it is requested to check the meter and replace or repair it as...
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A
Ajay V A
from Thiruvananthapuram, Kerala
Oct 16, 2018
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severe water leakage in the pipe line in our building.

Address: 695010
Website: eastcoastonline.com

Dear sir,

There is a severe water leakage in the pipe line in our building. It is going to be four months. We had registered the complaint through help line and had given information directly in the office. Sorry to convey that no actions are taken so far. We are filling the tank with the help of tanker lorry for the past two weeks. Need your attention.

Venue address: swantham, sasthamangalam, thiruvananthapuram,...
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