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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in
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Updated: Mar 18, 2024
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Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kerala Water Authority reviews & complaints page 22

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P
polackal
from Thiruvananthapuram, Kerala
Feb 9, 2018
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dry taps

Address: Thiruvananthapuram, Kerala, 695003

Consumer no. is KDR/5375/D
Consumer ID [protected]
ദിവസങ്ങളായി വെള്ളമില്ല.ഇടയ്ക്കു കുറെ നേരം വരുമായിരുന്നു.ഇപ്പോള്‍ അതുമില്ല. അന്വേഷിച്ചപ്പോള്‍ തൃപ്തികരമായ വിശദീകരണം ഒന്നും കിട്ടിയില്ല .കൃത്യമായി...
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K
kochumol
from Kottayam, Kerala
Feb 7, 2018
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panchayat pipe

I am residing at kizhaparayar, meenachil panchayat, ward 1, pala, kottayam (Dt). There is a panchayat pipe which comes under ward 2 located near our house. This pipe is having leakage for several months and the leaked water is flowing into our property making it a mess. Only one of our neighbor families was using this pipe in the past. But till now they have not taken any initiative to prevent this leakage. Since now they have their own well...
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S
shibuthanni
from Neyyattinkara, Kerala
Feb 7, 2018
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no water in my house connection 04-05-2018

Address: 689677
Website: www.consumercomplaints.in

I am not getting water from[protected] through my house connection given by water authority ranny. My consumer no: clk 257 (Ranny). Therefore i request the kind intervention of officials in this matter to retain the supply of water and take the possible measures to avoid the regular interruption in supply of water through my connection at least in summer season.

Jacob
Ranny, chellackadu....
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V
Varghese1313
Feb 2, 2018
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water supply connection not working

Address: 680121

Dear Sir,

My consumer (domestic) number is IJK/143/D, Meter number 44384, Route number 4211-60.

The water connection bills paid are up to date. The bill for January 2018 pis is attached for your kind reference.
This connection stopped working last month January 2018 onward and we do not get water anymore from the line.
Request you to reconnect the line so that the water supply to our home resumes.br...
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A
Anilnilamel
from Idukki, Kerala
Jan 30, 2018
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no water at nilamel

Address: Thiruvananthapuram, Kerala, 695573

സർ,
എന്റെ കൺസ്യൂമർ നമ്പർ vpl 4116 ആണ് മുളയറ നിന്നും നിലമേൽ കോളനിയിലാണ് എന്റെ വീട് കഴിഞ്ഞ 15 ദിവസത്തിലധികമായി വെള്ളo ലഭിക്കുന്നില്ല. ഈ വിവരം പല തവണആര്യനാട് ഓഫീസിൽ ഫോൺ മുഖാന്തിരവും...
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L
Lachu Vichuz
from Payyannur, Kerala
Jan 29, 2018
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3 days water supply failed in kachani

Address: Thiruvananthapuram, Kerala, 695564

എന്‍റെ അവസ്ഥ...
എന്‍റെ വീട് തിരുവനന്തപുരം, കരകുളം വില്ലേജില്‍ കാച്ചാണി ഹൈസ്കൂള്‍ ജംഗ്ഷനില്‍ ആണ്. ഞാനും എന്‍റെ 5 മാസമായ കുഞ്ഞും, ഭര്‍ത്താവും, അച്ഛനും അടങ്ങുന്നതാണ്...
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C
ChimikM
from Palackattumala, Kerala
Jan 25, 2018
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bill payment website

Address: Thiruvananthapuram, Kerala, 695011
Website: epay.kwa.kerala.gov.in

Your online bill payment website is not working... I typed in my consumer i'd and password correctly... But it says "this site can’t be reached

Epay. Kwa. Kerala.gov. Inconsumerdetails. Php’s server dns address could not be found.
Dns_probe_finished_nxdomain"... Please fix it soon... As i have to pay my bill in 2 days or else my water will be disconnected....
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B
btvikram
from Bhubaneshwar, Odisha
Jan 23, 2018
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online payment site not working

Address: Thiruvananthapuram, Kerala, 695004
Website: epay.kwa.kerala.gov.in

Your online payment site https://epay.kwa.kerala.gov.in/ is not working for the past few days. When i give the consumer id and password, always it says
"this site can’t be reached
Epay. Kwa. Kerala.gov. Inconsumerdetails. Php’s server ip address could not be found.
Dns_probe_finished_nxdomain:"

Because of this i am unable to pay the bills on time. It appears that the server is not working correctly....
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B
Bindukumari.S.R
from Thiruvananthapuram, Kerala
Jan 22, 2018
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water scarcity

Website: anirudhan.indu@gmail.com

To the concerned authorities,
I am bindu kumari. S. R, residing at bindu bhavan, t k d road, sgra - 64, muttada. P. O, tvpm -695 025 and my consumer no. Is [protected]. Last one week we are struggling to get pipe water for our day to day activities. Last week i am noticing that the plumbers who works in the water authorities was taken maintenance in a pipe line in main road. After that we are losing the water force in pipe line. But...
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G
gopakumarelayad
Jan 18, 2018
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exorbitant bill - kwa - consumer # 3113134144-elamakkara, ernakulam

Address: Ernakulam, Kerala

Dear sir/madam,
I would like to lodge a compliant towards exorbitant bill of kerala water authority - consumer # [protected]-elamakkara, ernakulam of which current bill is rs 14, 000/= (Normal bill rs.500-600). The similar invoice received & paid rs.10, 000 four months ago, then as advised by kwa meter changed and changed rs.4000, also paid.

I would like to request your good selves to provide the reason and advise how...
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B
baiju velayudhan
from Attingal, Kerala
Jan 18, 2018
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delayed water supply-7 to 8 days

Address: Thrissur, Kerala, 680663

Consumer no. Kdr/2144/d. Metre no.31326anand.
I, baiju velayudhan, residing at mannar tazham, pullut post, kodungallur, thrissur-680663, wants to inform that all residents of mannar tazham are getting water supply from narayan mangalam kwa only after seven to eight days interval that too at a slow pace. We are the residents of salt water coastline areas fully dependent on tap water from kwa. I don't understand how can we store water...
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S
Saju John Abraham
from Palackattumala, Kerala
Jan 14, 2018
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water leakage at public road, pavukkara, mannar, alappuzha.

Address: 689622

Dear all,

I am writing this letter to open eyes of kerala water authority to solve water leakage issues at various places.
I request to solve issues at the earliest to reduce leakage of valuable drinking water.

We have already informed water authority office edathua, alappuzha one month back, but one one has taken any action to solve these issues.

Kindly take this request to solve the...
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A
Ajith Kumar P.S
from Thiruvananthapuram, Kerala
Jan 10, 2018
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shortage / low pressure of drinking water

Address: Thiruvananthapuram, Kerala, 695005
Website: kwa.kerala.gov.in

From,
P. S. Ajith kumar
Santhi bhavan, tc 31/22,
Ambalammukku
Peroorkada p. O
Trivandrum - 695 005.
Sir,
I'm staying with my family in the above address, for the last so many months we are not getting the drinking water properly in the morning & night. I think that due to the pipe line work between ambalamukku & paruthippara and its surroundings, the pipe line has been closed due to...
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M
msgnair
from Thiruvananthapuram, Kerala
Dec 26, 2017
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e-payment of bills

Consumer no. Cpw/4095/d

I wished to pay my bills online and for the purpose got myself registered on your website. But i had to abort the payment which i intended to make 3 weeks in advance of the due date as the amount to be paid online was shown rs.11.80 in excess, being surcharge and gst.
Goi, on the one side says for all payments upto rs. 2000, mdr will be borne by govt. To promote digital transactions. Kseb collects...
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C
CKPCochin
from Mumbai, Maharashtra
Dec 21, 2017
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lack of water supply in eroor, cochin

Im writing this complaint to notify kwa about the lack of regular water supply to some parts of north eroor, especially around kozhivettumveli region, cochin. Since last 3 weeks we have not received water supply at all. It is a thickly populated area and the people are facing serious difficulties because of this. Please check into the matter. There is no trouble in water supply in the nearby regions like vennala and thripunithara....
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S
sreeda
from Thiruvananthapuram, Kerala
Dec 11, 2017
Mar 17, 2023
This thread was updated on Mar 17, 2023
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advance bill payment

Consumer no tma/6645/d consumer id [protected]
Radhakrishnan s
I used to pay advance payment for 12 months over counter which was valid upto november 2017. As online bill payment facility is now available in kwa, i wanted to make advance payment for one year (I. E. For 2018) but, i am able to pay only the bill for the current period only-otherwise, i could not locate any advance payment option in the site.
Kindly advise...
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P
Prm17
from Kottayam, Kerala
Dec 4, 2017
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discrepancy in water bill

I have a home water connection under changanacherry sub division. The meter for the water connection was physically installed at our house on march 11, 2017. I have received my first bill for an amount of rs 2585. The total water consumption till december 4, 2017 is 22 kl.. On contacting the kwa authority i was told that as per their records, i have been given a pipe connection on april 27, 2013, and the bill has been generated since then....
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S
Sonu Krishnan
from Mysore, Karnataka
Dec 3, 2017
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no regular water supply

Address: Thiruvananthapuram, Kerala, 695125

Sir,
I am staying at thudali in aryancode panchayat under parassala section. For last one year we are getting water only on saturdays and sundays, that too for 3-4 hrs. We have submitted a complaint to the section office 3 months ago. They have not improved the service or even responded. We haven't got water since last sunday. Kindly do the needful....
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A
Azmi A Z
from Madhugiri, Karnataka
Dec 3, 2017
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complaint about water availability

Address: Thiruvananthapuram, Kerala, 695003

I am staying in trivandrum ambalamuk - kuravankonam road, pentagon lane.

Here we are facing water shortage since the beginning of the year. We have been complaining again and again and no solution found.

Till last year we were not having this issue.

But now we haven't got a drop of water for the last 3 days and we are in the worst situation now.

Please do the needful....
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S
SHAMEEM SHAMEEM
from Bengaluru, Karnataka
Dec 3, 2017
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not getting water for the past few months

Address: Thiruvananthapuram, Kerala, 695003

Hello sir,

We are not getting line water regularly from past 6 months. There was heavy shortage of water. We are suffering. Please do the needful.

And also from last 3 days not a single drop of water was available in pipe and what we need to do to get water?

We have been complaining daily and no response from water authority.

Other residents are getting regular water supply without...
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