Submit a Complaint
Claimed

Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in
1
Updated: Mar 18, 2024
Complaints 686
Resolved
40
Unresolved
646
Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Kerala Water Authority

Having problems with Kerala Water Authority?

File a complaint and get it resolved by Kerala Water Authority customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Government Organizations
Kerala Water Authority

Recently resolved complaints

View all complaints

Most useful reviews

24
Payment receipt
23
advance bill payment
19
online payment site not working

Kerala Water Authority reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
K.A George
from Hosur, Tamil Nadu
Dec 2, 2017
Report
Copy

water availability

Address: 686510
Website: Kerala water authorities

Sir / mam,
Iam ka george from pathanamthitta, sathoshkavala, 9th colony, sir am informing to that we have public water connection over hear. But many days we didn't get water. We don't have other water resources. We are in hill side. Some people are using this water conction for private use. They illegaly make extra pipe from the same public connction. That's why power of the water is very low. Remaing house are in trouble. Sir please...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mimosa
from Coimbatore, Tamil Nadu
Nov 30, 2017
Report
Copy

excess bill amount online

Address: Palakkad, Kerala, 678001
Website: epay.kwa.kerala.gov.in/index.php

Dear kwa,

It is to bring to your notice that my consumer id [protected] consumer number pkd/13080/d bill id number 30863525 and bill date [protected] displaying a bill amount : rs. 10004 /- where i have got rs 70 /- in my original bill submitted to my tenant address. Last month it was fine but this time it is showing excess amount please update to the original amount as early as possible so that i can pay online.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PT Gangadharan
from Thiruvananthapuram, Kerala
Nov 28, 2017
Report
Copy

cutting water connection

Address: Kozhikode, Kerala, 673016

1. Reference cons # z28/766/d & id [protected], pt gangadharan.
2. I personally reported recurring leakage on road due lackadaisical repair. Work completed after repair twice and in bargain cut water connection to my residence w/o informing due leakage, in the junction point.
3. No water supply from 22nov till date.
4. Logically the supply upto the meter is the responsibility of supplier. When called the supervisor informed...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
ggk nair
from Bengaluru, Karnataka
Nov 23, 2017
Report
Copy

erroneous water billing domestic

Address: Ernakulam, Kerala, 682021

Sir,

I have received a water bill of rs 12112/- dt 13 nov 2017 from kwa water supply section of thrikkakkara.

The details shown in the bill are as under:-

(A) consumer no : tkk/1786/d domestic
(B) route :[protected]
(C) meter no : 39408
(D) bill no 30809890 dt 13 nov 2017
(E) reading : d/c
(F) consumer id : [protected].
(G) name : agarwal rc
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Resmi Prameela
from Gurgaon, Haryana
Nov 22, 2017
Report
Copy

water leakage in nellimoodu marappalam road

Address: Thiruvananthapuram, Kerala
Website: WATER AUTHORITY

Sir
From the month of september 2017 onwards water leakage found in nellimoodu marappalam road (Near kanjiramkulam). We have given complaints to the authorities but they didnot do any action. Because of this water leakage daily lot of water wasing. Actually this area considered as wter scarcity region. Sir please do necessary action. My consumer number :kt7/727/d...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chengr
from Kunnamangalam, Kerala
Nov 20, 2017
Report
Copy

payment of bill failed/money deducted from bank account

Address: Kozhikode, Kerala, 673016

I paid my water bill for kerala water authority, on line, on[protected].
(Consumer id : [protected])
However the transaction failed ; but the money was deducted from my bank account.
Kindly arrange to refund the amount to my bank account.
The transaction was effected on 10th november 2017 and the money has not been credited to my bank account yet.
The total bill amount is rs 99/-...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
B
BP Nair
from Bengaluru, Karnataka
Nov 13, 2017
Report
Copy

discrepancy in monthly bills and meter reading

Address: Ernakulam, Kerala, 683102

Cinsumer id: [protected]; meter no:sj 10836 consumer number: ch2/1193/d.

As per bill number 30638600, the meter reading shown in the bill was 1100, but previous meter reading not shown. The meter reading as on 19/9/2017 was 1098 and previous reading as on 19/7/2017 shown in the bill[protected] was 1197. This clearly shows the incorrect entry. Further an amount of rs 254 due to us as shown in bill 27784828 as on 19/7/2017 was...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneesha Fathima
from Alappuzha, Kerala
Nov 10, 2017
Report
Copy

no water since 4 days

Address: 688004

I am filing complaint on behalf of all residents of punnapra south panchayath, alappuzha. As there is no water supply for last 4 days and many on enquiring were told that it will come by evening. But 4 days have passed and still no water. There have been rumours about some pipeline damage and leak. But when i contacted customer care, they were unaware of such a problem. Kindly look into the matter as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
maanish c
from Chennai, Tamil Nadu
Nov 8, 2017
Report
Copy

not getting water

Address: Kozhikode, Kerala, 673016

Sir, iam a resident of kozhikode kerala. We are getting water on 3 days basis at this rainy time. Its not because of lack of water or any technical issue but just because of the employees working there with. Complaint many time no use at all. Complaint wih toll free number on website also no use at all. Kindly do the needful to solve the issue as soon as possible.

Regards
Maanish
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
thspalakkad
from Hubli, Karnataka
Nov 6, 2017
Report
Copy

not receiving water for the last one week and the problem is repeating frequently

Address: Palakkad, Kerala
Website: ths palakkad@gmail.com

Consumer no:mrt/1955/n non demestic. We are govt technical hs at marutharoad panchayath, palakkad. On most days water is not getting. The matter is informing ae each time but the problem is not getting resolved. The mid-day noon meal programme is depending water from water authority and hence the water scarcity raising hot issues in this. Also, even if water is not getting, our meter is running and bills are issued for huge amounts. Main...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
samaneesh
Nov 1, 2017
Report
Copy

complaint on excess bill - monthly consumption

Address: Thiruvananthapuram, Kerala

Water bill

Reference to my consumer id [protected] and consumer no. Tma/19849/0 (Meter no. 1406147), i received bill no. 29494474 amounted rs. 5020 dated september 09, 2017.

Please note that the bill received for an exorbitant amount of rs. 5, 020/- without any additional /extra water consumption. Our normal bills received are for the amount between rs. 300 to rs. 500/-. On checking it is revealed that, water...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rasheed Ali
from Chennai, Tamil Nadu
Oct 26, 2017
Report
Copy

intimation of leakage of water

Address: Kozhikode, Kerala, 673032

In moottolikandy road (The cross road between red cross road and p. T. Usha road) one of the kwa line is broken and water is leaking through this in huge quantity.in this road there was a old house which was demolished a few years ago and the land is now with krs (Kerala roadways). I think the connection to this demolished house is broken some where about 10 meters from the road. From this plot the water is coming to the adjoining plot (Where...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohandas K P
from Ferokh, Kerala
Oct 20, 2017
Report
Copy

fine collected for meter reading not entered

Address: 673004
Website: www.kwa.gov.in

Cons no: [protected] kozhikode.
I received s bill for ₹347/ a few weeks back from the meter reeader. Ever since i eas trying to pay the bill on line. I was notbable to pay as ", your billill be posted in a few days" message was displayed. Today at the kwa counter in sd 2 i was told i could not pay as the meter reading is not entered. I had to pay an amount of, ₹352/ with fine ₹5/ as the due date was 19, th oct. Kindly let me know...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
krishna prasad kishore
from Perumbavoor, Kerala
Oct 8, 2017
Report
Copy

water disconnection

Address: Ernakulam, Kerala, 686669

Respected sir,
My water connection was disconnected before one week without giving any information to me. The reason for disconnection told by assistant engineer and one unofficial person is that "the leakage on main road pipe".
Please do necessary steps for getting water at the earliest.

Yours faithfully,
Sirosh kumar
Con no:pa1/1357/d
Kwa, muvattupuzha...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
K R Purushothaman
from Perumbavoor, Kerala
Sep 26, 2017
Report
Copy

non-availability of water - reg.

Address: 683541
Website: kwa.kerala.gov.in

I am an aged retired employee of kerala governement services, residing at mannoor near perumbavoor along with my handicapped sister, with water authority consumer no. Mno/138/d. For the last one month the residents in the locality including myself are not getting drinking water. The complaint has been registered telephonically. Till now the issue has not been sorted out.

Kindly look into the matter sympathetically.
br...
Helpful
Found this helpful?
3 Comments
Report
Copy
V
vinchand
from Thiruvananthapuram, Kerala
Sep 22, 2017
Report
Copy

drainage problem unresolved

Address: 695014

I am residing at navaneetham, klra 44a, kukkiliya lane, jagathy, trivandrum:695 014.. This road is the one which goes from dpi junction to gandhi nagar and cotton hill road with govt. V hss school for deaf and dumb and amrita tv and several residences.

During the last one month, drainage water from the above school and other residences on the main road has been entering my compound through the drainage line, comes out through...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vinayachandran S Nair
from Thiruvananthapuram, Kerala
Sep 21, 2017
Report
Copy

drainage

Address: Thiruvananthapuram, Kerala, 695014

Due to broken pipes and manhole, sewage water from other houses have been coming out through the manhole inside the compound of klra 44a of kukkillaya lane, jagathy, trivandrum. This water then flows down on the road causing more agony with smell and health threat to 7 more houses.

Office of the ae, drainage, kwa, pippinmoodu, sasthamangalam, trivandrum is not acting on repeated complaints in this regard despite the fact that...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
jabbarpallath
from Ernakulam, Kerala
Sep 11, 2017
Report
Copy

water leakage since months

Address: Kollam, Kerala, 683511
Website: WATER AUTHORITY

Water leakage is seeing since months, after complaintsthe contractor comes and do some thing, but still it is horrible, i cant function my engg work shop b coz of the accumulation of water,
7th sept 2017 i made a complaint through madhyamam news paper in 4th page but no querries came yet.
Location: aluva parur transport rd karumalloor bridge east side,
Near national engg work shop wall...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarjit Padman
from Valapattanam, Kerala
Sep 7, 2017
Report
Copy

i am complaining about leakage of water on the road for two days continuously due to breakage of pipe

Address: Kannur, Kerala, 670002

A pipe has broken near valiavalappu kavu, kannur and water has been running on the road continuously for the past two days. Despite complaining on number [protected] no action has been taken till now. Please repair the pipe as soon as possible since water is leaking now also. This is the third day that water is being wasted. The pipe has broken under the road. Please do something at the earliest....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PT Gangadharan
from Thiruvananthapuram, Kerala
Aug 24, 2017
Report
Copy

bills not entered in computer to enable payment

Address: Kozhikode, Kerala, 673016
Website: Kerala warter Authority

Dear sir,
1. Refererence bill # 28261068 dated 08 aug 17& z28/766/d in respect of pt gangadharan.
2. The bill was handed over on 08 aug17, but it is yet to be entered in the computer to enable on line payment.
3. Every time one is required to ring up[protected], to get it entered to make payment. Most of the time no calls can be made to this # as it remains off road/engaged.
4. You are requested to kindly look...
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Mahadiscom / MSEB / MSEDCL
1
(4143)
Dakshin Haryana Bijli Vitran Nigam
1
(895)
TASMAC
1
(570)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR