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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in
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Updated: Mar 18, 2024
Complaints 686
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Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kerala Water Authority reviews & complaints page 24

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C
Col Padmanabhan
from Manthani, Telangana
Aug 22, 2017
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inability to make advance payment

Address: 695025

My wife and i are living in this flat on rental basis. We travel to saudi frequently. I would like to therefore make additional payments to the bill, so as to cover the next one or two bills in advance. This is because i do forget at times, and don't want to create problems for myself.
There is no provision in your system, giving me the option to pay more than the bill amount.
This needs to be looked into and suitable options...
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P
pmgops
from Cuddalore, Tamil Nadu
Aug 16, 2017
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low pressure supply

I am a resident of chevayur, calicut and my consumer number is c28/655/d. Of late, the pressure of supply is so low that low lying areas are only getting somewhat normal supply and others like us whose houses are at a higher level are left in the lurch without regular supply. This was not the case earlier. Concerned staff are to be instructed to check this phenomena and arrange to release water with required pressure so that all the consumers...
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K
K.s. Baiju
from Bengaluru, Karnataka
Aug 15, 2017
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broken pvc pipe and water supply

Address: Alappuzha, Kerala, 688001

Pl replace the broken pvc pipe lying in the waste water canal near by the st. George marthoma church west of ymca, , alappuzha. The length of pvc pipe of hardly 60 mtrs. This problem effects about 200 family from marthoma church to chathanad municipal colony. It also causes deseases. Pl. replace the pvs pipeline with a good quality pvc pipe cased by a G. I. pipe. Pl consider it as an emergencyI...
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U
unnikrishnaneck
from Perumbavoor, Kerala
Aug 10, 2017
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e payments of water bill

Address: Ernakulam, Kerala

My Consumer I D is [protected].
While making e payments Rs 10 is additionally charged which I feel is not fair, as the amount is directly credited to your account without any deduction.
More over, the workload of your staff is reduced through this process of e payment.
Please review the procedure
My cell number is [protected]
[protected]@gmail.com...
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S
sajithasuresh suresh
from Bhimunipatnam, Andhra Pradesh
Aug 5, 2017
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kerala water bill paid and didn't get the receipt

Address: Thiruvananthapuram, Kerala, 695012

I have paid through online kerala water bill on 04.08.2017 rs.1180 plus 10 rs.10 online charges. Total amount rs.1190. From my account the amount has been debited. So kindly email to me whether the amount has been credited to kerala water authority.

Consumer no. Kma/16407/d
Consumer id :[protected]

Thanking you,

Sajitha

My email id : [protected]@gmail.com, [protected]@gmail.com...
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S
sundaranmannathuvila@gmail.com
from Kayankulam, Kerala
Aug 2, 2017
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leakage of pipe on road at venga, near sasthamkotta railway., station in front of mayiladumkunnu kseb transformer.

Heavy Leakage of pipe on Road at Venga, Near Sasthamkotta Rly. Station, in front of Myladumkunnu KSEB Transformer. Huge quantity drinking water flowing through Road. There are three points leakage and about thousands of liters water lost per day. One leakage is on the middle of road. Leakage is noticed from 31/07/2017. I informed our Panchayath Member this problem on the same day. So request your kind attention in this matter....
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P
Premnath Gopinathan
from Delhi, Delhi
Jul 24, 2017
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non availability of drinking water

Address: Kollam, Kerala, 691581

Sir,
I'm a resident of sakthikulangara, kollam, with water authority consumer no. Ska/836/d, temple nagar-411. For the last one week the residents in the locality are not getting drinking water. The complaint has been registered telephonically and also had entered in the complaint register. Till now the issue is not sorted out. Please do the needful at the earlest....
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S
Sarada Achari
Jul 3, 2017
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Excess bill total Rs 22,328 received bill no 27170498 of 23-6-2017

Address: Pathanamthitta, Kerala, 689641
Website: Kerala Water authority

Sarada Janardanan Achari, Mullassery Mannil, TB Junction, Kozhencherry
Consumer ID[protected]
Consumer No KZC/36/N
Meter No 18729/20
Opposite Government District Hospital
Kozhencherry
Pathanamthitta district Kerala state

Bill No 2717 0498 Route 1711-618 of[protected] for adjusted bill Rs 18, 508 + Rs 3820 = Total Rs 22, 328. Now received. I have regularly been payment the water bill...
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A
Ashraf Abdul
Jun 27, 2017
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Call details

Address: Ernakulam, Kerala

Sir,

Kindly get me the june call details of below mob no [protected] idea network.
Pls send the details below mail i'd
[protected]@gmail.com
I need to know lot o[censored]nnessassary call and somebody using without my presents
So i need this all details of incoming and outgoing calls details as soon as possible

I[censored] can arrange the send the last three month call details more helpful mebr...
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K
Keetunara
from Bengaluru, Karnataka
Jun 16, 2017
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Unfair water charges as previous adjustment

Address: 695024

I am a regular online payer of water usage charges as per the bills provided by the authorities. But in the bill provided on 06/06/2017 an amount of rs.6876/- is seen included as previous adjustment. On further inquiry, it is revealed that two previous readings are not taken and the reason mentioned is door locked. And after that two lapsed tenures, they entered a reading which showing that, during that period i had used that much water,...
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S
somanathan kesavan
from Hosur, Tamil Nadu
Jun 12, 2017
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Abnormal bill amount collected with out the details. Water connection not (J) 694 cherthala

Address: Alappuzha, Kerala, 688527
Website: nil

An amount of rs. 931.00 was paid as water charges from april 2013 to april 2014 vide receipt no. 059962 dated[protected]. As per the verbal advice of kwa staff. Further a bill no.23061047 dated 06 jan 2017 for rs.2443.00 including an additional amount of rs. 1798.00 with out the break up details, and the same is paid in full vide receipt no.23061047 dated[protected]. Another bill for rs.6719.00 including an additional bill amount of rs. 6679.00...
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J
jijugopal
Jun 6, 2017
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Regarding water leakage in peroorkada

Address: Thiruvananthapuram, Kerala, 695005

We are having water leakage issue on our pipe line which has been already reported to the local water authority on friday 2.6.17.

Still they havent attended this issue or called up the consumer, the water from pipe line is leaking for the last 6 days

Please intervene

Date of incident : 01.06.17
Desirable resolution : repair
Client number : [protected]
Location : peroorkada...
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A
Anoop2534
from Thiruvananthapuram, Kerala
Jun 2, 2017
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Non availability of water supply

Address: 695587

I am staying at vazhuvelil house, anra d 9/2962. Near society junction, powdikonam.. The water supply to my house is not available since last one year.. It is understood that there was a leakage in the area and the supply line to my house was blocked. Due to acute shortage of water, request you to look in to the matter and ensure restoration of water supply at the earliest....
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P
Prabhanamika
from Ferokh, Kerala
May 30, 2017
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Non availability of water

Prabhakaran m p, anamika, near ccup school bus stop, avolam, nadapuram
Consumer no.78, mob : [protected]

I was not getting water supply for the last one month. The thing is same for my neighbours (6 houses). We have complained to ae, purameri several times. He could not resolve the problem. We request your attention in this matter and make necessary action immediately, since water problem is very severe in our area....
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R
raja62
from Noida, Uttar Pradesh
May 27, 2017
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Drinking water leaking

Address: Thiruvananthapuram, Kerala

Sir

I am residing in new karakamandam, sivankovil lane.in this lane drinking water is leaking from the connection provided to a house. At present no body is there in the house and locked. No body is bothered about this leakage. Please do the needful urgently. Because of this water looged in the lane which may lead to serious health problems. Already dengu fever is there in the city....
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V
Vishnu Prasad Vichu
from Bengaluru, Karnataka
May 27, 2017
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Water line broken

Respected sir,

I'm a resident in the vanchiyoor pattor road. Yesterday there was a breakage in waterline near mulkaikal medicals between vanchiyoor and pattoor road. As mentioned water authority had serviced it. But today morning again yhe pipeline breaks. Plenty of water is getting waste. As there is water scarcity the authorities are not taking complete responsibility to do the same.. Kindly do the needful as early as possible...
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M
MedhaMadhav Manu Tina
from Chennai, Tamil Nadu
May 22, 2017
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Wastage of water due to shoddy contractor job

Address: 678004

It is with much pain that i write this complaint since i could not stand the sight of loss of water when a large population is struggling to access to clean drinking water. It all started when workers deployed by a neighbour for his water connection dug up and provided him with one. Inspite of repeatedly pointing out that the job being done is unprofessional the workers did not bother with the result that a lot of water is being wasted. The...
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U
Unni M K
from Ernakulam, Kerala
May 19, 2017
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Online bill payment -reg

I made online bill payment on 18/05/2017 towards bill no.25700872 dated 26/04/2017 for rs.916/-. The amount has been debited from my bank account but receipt of the amount is not acknowledged by the authority till now. Besides the same bill is still active for payment in the site. So please clarify what are the steps to take in such a situation.
Thanking you

Yours faithfully
Unni. M. K
Consumer id:...
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V
V Sreekumar
from Delhi, Delhi
May 18, 2017
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Faulty water meter

Address: 682301

The water meter No.77618 Consumer ID [protected] Consumer No. TPR/13076/D is faulty and giving incorrect reading. Presently, I am not residing in the premises and it is locked. The water usage is Nil. Even then this time I got a bill of Rs 880 for the last two monthly period. Pl chech and rectify/replace the meter

V K Jayashree

XXX/163C(251/2)
Thekkumbhagom
Thripunithura
Mob No.[protected]...
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P
parakkappa
from Sivagiri, Tamil Nadu
May 17, 2017
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No water yet from 13.12.2016

Address: 676504

Applied for a house connection at malappuram kwa office in december 2016.
A meter was connected as per (Kdr 1845) on 3.12.2016.
Since no water getting through it complained many times through phone, personally and a written complaint also submitted on january 2017. But no actions taken yet. The main pipe is filled with mud. The authorities knows it, but no actions is taking over my continuouse complaints. Till yet my line is...
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