| Address: 500016 | | Website: www.kesinenitravels.com |
Kesineni travels is the worst travelling service i every came across. It is a pathetic travels. They neither care about your customers needs.
On saturday, november 7, 2015. I booked a ticket from pune to hyderabad in kesineni travels. On the day of travel in the afternoon they inform that your bus is cancelled. We will refund your amount, book your ticket in another travels. What non sense is this. It was their fault and they are least bothered to provide an alternative arrangement of my travel.
And the next part about refund, its almost two weeks and i still did not get my money back. I call up the help line number [protected] there is no response on that number. I called almost 50 times still ther is no responce. When there is no reply then y the hell do this travels keep a help line desk. I still did not receive my otp number, which travels people informed i will get that otp number, when they cancelled my ticket. I still did not receive the msg.
These people are making fraud to the customer by not retuning the amount. I will lodge a cheating complaint on kesineni travels... For not refunding my money.
Never and ever i am going to book a ticket again in kesineni travels. Was this information helpful? | 
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