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Kesineni Travels Complaints & Reviews

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Updated: Jun 7, 2023
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Kesineni Travels reviews & complaints(82)

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N
Naina Bhuyan
from Guwahati, Assam
Jun 7, 2023
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Electronic

Address: Guwahati

I ordered a vape through instagram from Cervantes rave. It was delivered by xpressbees. I opened the product and instead of the vape i got a pack of cheap nailpolish. I paid 1199 by cod. If so many people got scammed by such an account in instagram why doesn't they take it down? More so, why is xpressbees delivering there products. Unless they're working together....
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S
sundarkem
from Hyderabad, Telangana
Jul 25, 2017
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service cancelled-ticket not refunded

Address: Hyderabad, Andhra Pradesh
Website: www.kesinenitravels.com

Hi sir/madam,
I have booked to travel from salem to hyderabad on 27th march 2017 through online.
But the service got cancelled and i got the confirmation through kesineni office.

I have not received any refund amount till today.

Here is the details.

Name: sundhar a
Pnr no: kesn20142
Travel date:02nd april 2017

Please get me the refund as soon as possible.br...
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S
Shiva Kumar Mutukula
from Delhi, Delhi
Jun 21, 2017
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Complaint against refund amount of cancelled ticket

Address: Rangareddy, Andhra Pradesh, 500070
Website: kesineni travels

Hi i have booked 2 tickets on 24-march-2017 from mysure to hyderabad. I have cancelled them beacause of personal reasons, but i did not get my refund amount after cancellation. Please settle my amount asap as it has become very late. I have been trying to contact kesineni from long time but i did not receive any response. Please look into this or provide me with the proper contact number of kesineni travels so that i can talk to them directly.br...
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J
jaideep vennapusa
from Delhi, Delhi
Jun 13, 2017
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3 months money not refunded.

Address: Hyderabad, Andhra Pradesh
Website: www.kesinenitravels.com

Booked for hyderabad - bangalore to travel on 30th mar 2017. However kesineni customer care called and informed that it is cancelled and will share the otp for cancellation 30th mar 2017. However till date otp was not sent and followed up n number of times and every time they were telling some stories and not refunding the money till date. Total money paid by me is 1800rs.
Kesn21940-vl196 and kesn21938-vl196...
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Sudhakar Katakam
from Bengaluru, Karnataka
Apr 25, 2017
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Bus cancelled by Kesineni and not refunded the money since 31st Mar 2017

Address: 560067
Website: www.kesinenitravels.com

Ticket no: KESN19739 booked for Bangalore - Hyderabad to travel on 31st Mar 2017. However Kesineni customer care called and informed that it is cancelled and will share the OTP for cancellation 31st Mar 2017. However till date OTP was not sent and followed up with them many times by mail and phone every time they were telling some stories and not refunding the money till date and informing that management is not available. Total money paid...
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K
kumaran2sathish@gmail.com
from Hyderabad, Telangana
Apr 26, 2017
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Ticket amount is not refund

Address: Hyderabad, Andhra Pradesh
Website: www.kesinenitravels.com

I booked a ticket on 27-March-2017 journey on 29-March-2017 from Salem to Hyderabad, they cancelled my ticket and still they not refunding my money.

Really worst service, I am checking with them for one month and common reason they saying it will credit in two days ...

I think two days is more than one month for them...

Please look into this as high priority and give back us money......
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A
Annam Thiagu
from Mumbai, Maharashtra
Apr 20, 2017
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Very very poor service

Very very poor service
I have booked tickets from Hyderabad to Madurai on March 22, 2017, and the ticket got cancelled by KESINENI TRAVELS and they have not informed us also.
Now for the past one month continually followup’s made thru mail and phone. Still my amount is not refunded,
Very worst service, still I not aware when this amount will be credited ?...
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B
Boobalan N
from Hyderabad, Telangana
Apr 1, 2017
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Kesineni travels cheating

Address: Krishna, Andhra Pradesh
Website: www.kesinenitravels.com

I had booked bus ticket for travelling from Vijayawada to Salem through abhibus.com in Kesineni Travels on 31st Mar'17.
Booking Time: By 8.40AM on 31st.
Booking Amount: Rs.1166

Ticket details given below.

"AbhiBus.com Mobile Ticket: Vijayawada - Salem
Kesineni Travels
Status- Confirmed
Service No:11R732
Ticket No: ABRS5564118
PNR: ABRS5564118
DOJ:31-Mar-2017br...
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S
Sohail Khan9025
from Tanuku, Andhra Pradesh
Mar 31, 2017
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About switching of charging sockets

Excuse me sir actually i had reserved a ticket in kesineni travels to travel from kurnool to guntur my phn charging is about 2 die i asked the driver to switch on the charging sockets but he is not responding n again talking very rudely.So I please request you to ask the driver to switch on the charging sockets now its really very important to me so please try to do this...ThanQ bus PNR is KESN2236-VL108...
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V
vali mohammad khan
from Hyderabad, Telangana
Mar 19, 2017
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No punctuality and too slow when compared to rtc

Address: 500034
Website: Kesineni travels

Iam travelling to vijayawada in volvo multi axle with ticket id:tk4j65497486.in online i was promised that the bus will reach vijayawada by 9.50. But iam loosing hope that i will reach by that time. The bus is being driven to slow. If this much slow to be travelled by the private busses then i must have opt for the rtc. Rather than wasting high amount paying to private travels and not reaching to destination with in promised time. Kindly...
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E
ennalapavan
from Bengaluru, Karnataka
Jan 23, 2017
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Bus cancellation

Address: 500080

Hi i got a call from kesineni travels that they have cancelled the bus in my i am planning to travel on 23rd jan 2017 from hyderabad to pune from paradise at 10:20 pm. They said that they will refund my amount for which they will send the otp on 24th jan 2017 and mobikwik will refund full amount based on that otp. When i asked for a confirmation message for bus cancellation, they said they will send it to me in 30 mins but till now i have...
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D
Dadan Yadav
from Hyderabad, Telangana
Dec 26, 2016
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Money not refunded

Address: 500049
Website: www.kesinenitravels.com/contactus.aspx

Hello,

Ticket pnr no : d56725

Complain no : 49261

I have not got money.

From last 10 days i am continuously calling customer care but there are not giving proper response

Pls humble request

Can you pls check

Customer person name : sravani,
Her emp id : 4421

I spoken to her, but there was no proper reply
br...
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R
RajeeV Venkata (Raj)
from Coimbatore, Tamil Nadu
Nov 8, 2016
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Forgot my samsung galaxy 7 charger

Address: Coimbatore, Tamil Nadu, 641012

Hello Kesineni,

First of all I would like to thank for making my journey comfortable when i had travelled from hyderabad to coimbatore on 6/11/2016.

Coming to my problem:
I had forget my samsung galaxy j7 charger in the bus when got down at coimbatore. My seat number is 27 and bus number is KA01AC4336.

I'm also giving you further details, please tell me whether I can get my charger back...
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R
Rupesh Kalipeti
from Pune, Maharashtra
Oct 8, 2016
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Slow Driving of Driver

Address: Ranga Reddy, Andhra Pradesh, 500049
Website: www.kesinenitravels.in

Hi, I am Rupesh traveling in your travels from Mumbai to Hyderabad on 07th Oct. And I had opted to book ticket in your travels as I know Kesineni Travels for their safe journey and travel duration time. But today I felt very annoyed due to travel duration had the driver taken to reach Hyderabad(- Kesineni Travels - Your journey details: BusNo: KA01AC4458, ServiceNo: 11R717 (to Hyderabad), Track YourBus at http://goo.gl/8nVE2 & to view by...
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A
Aravapalli Naga Venkateswara r
from Khopoli, Maharashtra
Sep 27, 2016
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Worst service provided by kesineni travels.

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.kesinenitravels.com

I have booked the sleeper ticket from Hyderabad -Vijayawada (Auto Nagar Stop) Mentioned in Paytm against order number "[protected]" on 25th Sep'16 for travel on 26th Sep'16 for my sister.

Issues:
[protected]
1. I have booked sleeper service but they have provided semi sleeper and changed the service number and they didn't inform us.

2. Actual time of departure @10:10 PM but bus came at 11 PM.br...
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M
maanasa gutha
from Bengaluru, Karnataka
Aug 30, 2016
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Worst service ever by kesineni. Not expected at all.

Address: Guntur, Andhra Pradesh, 522004
Website: Kesineni

I booked kesineni ac bus from guntur to bangalore aug29 11:30pm mobile number of the driver don't work they even dint call prior 10min.But they come to the pickup point point 10min before.No time sense while pickup and drop. My dropping point is madiwala and they dropped me at tin factory.They don't even supply water.Will u agree if i giv u 10₹less while buying a ticket from u. U guys taught a lesson will never book again.Remove...
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M
mvpmarthand
Apr 15, 2016
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Amount not refunded for cancelled service

Address: 560103
Website: www.kesinenitravels.com

We have booked a kesineni service from ongole to bangalore 10th april, 2016. They haven't provided alternate service even-though bus was cancelled at the last moment. I then called up customer care and that was the worst customer care service i have ever experienced.

Now it has been a week, till now i haven't got the money credited to my account. Upon calling the irresponsive, taken-for-granted customer care of so called kesineni...
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A
Anil ambati
from Hyderabad, Telangana
Mar 28, 2016
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Passenger dealyed to get the bus for 10-15mins and not accepted the kesineni travels driver

Address: Hyderabad, Andhra Pradesh, 500072

I booked the ticket in kesineni travels(Operator name) from madurai-hyderabad(Tintj4q[protected]ce5/11r709
Journey date:27th march 2016
Delayed to get the bus for 10-15mins at boarding point in madurai and i requested many times to driver they won't accepted and i travelled in another bus to reach hyderabad
I[censored] not take this compliant next time i can't book the ticket in 'kesineni travels' through redbus/directlybr...
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V
Vamshi41
Mar 14, 2016
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Comfortable in seating

Address: Mysore, Karnataka, 570017
Website: kesineni travels

Hi Kesineni,

I have travelled from Hyderabad to Mysore on 13 march 2016. My seat number is 47 (Last row window). The seat was very unfortable. there is no pushback option to that seat.
When i ask same thing to the driver. he said, we can't do anything . complain it to Kesineni. This is not the response we expect the response from you people....
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P
Pavan1984
from Chennai, Tamil Nadu
Mar 9, 2016
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Bus cancelled & amount not refunded

Address: Hyderabad, Andhra Pradesh, 500072
Website: kesinenitravels.com

I booked one ticket in Kesineni travels. In the 11th hour they have cancelled the bus& they informed that you will get OTP to cancel the ticket. From past 10 days I'm chasing with their customer care executives. Always they are telling Servers issue. Will get the OTP in next 2-24hrs. But as of now I haven't receive.

Customer care executives is not taking complaint & they are not transferring the call to their superiors. They...
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