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KFC India Complaints & Reviews

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Last updated May 26, 2024
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KFC India reviews & complaints page 11

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S
Shbanoor
from Lunglei, Mizoram
Mar 18, 2023
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Food item

I order kfc, chicken and the food was over cooked and burnt. I couldn't have it and had to dump. all of it, and stomach had started paining also....
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V
Veerendra Mattaparthi
Mar 18, 2023
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No refund issued for cancelled order

On Feb 15th I have ordered from KFC (Order No: K368W3080) which was canceled as the staff couldn’t handle the surge in orders. However it’s been a month and I haven’t received my refund for the paid amount of Rs 995. https://twitter.com/vmattaparthi25/status/[protected]?s=46&t=h2-_TnsJu-jB15sjYRy...
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C
ChinmayiM
from Delhi, Delhi
Mar 16, 2023
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Unethical behaviour

Address:Pitampura, Delhi
Website:online.kfc.co.in

Hi, I placed my order(#[protected]) on 15 March 2023 around 8:45 PM through the KFC App. Around 9:05 PM it started showing that the order is on the way. Around 9:10 PM I received a call from the restaurant that the order is still being prepared. After a few minutes, I called upon the delivery persons number given on the app and got to know that he was about 15 to 20 minutes away from the restaurant and it would take him that much time...
+2 photos
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P
Paplivaishali
Mar 14, 2023
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Payment done but order not confirmed..want refund

Good evening
I placed an order on kfc application from my registered number[protected] ordered in kfc app
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...
+1 photos
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R
ratsam1
Mar 14, 2023
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KFC APP Amount Debited But Order Failed

Address:Himayath Nagar, Hyderabad

While Trying to place an order on KFC MOBILE APP The Payment Flow was successful and after redirecting back to order creation page it went blank but money was debited neither order was created nor money was refunded, I tried multiple emails to kfc, they are not even responding, So unprofessional, I would have been happy even if they provided me with gift card instead of refund but nothing, It's been nearly a year...
+1 photos
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G
gadamg
Mar 13, 2023
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Wrongly linked my mobile no with kfc

Website:www.online.kfc.co.in

On 3rd March 2023, I received 2 sms from KFC at 0423 PM that I have ordered from KFC. Order no.7462.
But fact is I didn't order anything as I m Jain and don't eat non-veg. Somebody intentionally gave my mobile no to KFC to create fake record on my name to harrass me. It is not a mistake or error but intentional act as many such similar incidents happened earlier also to create fake record. I am from Mumbai.
Please remove my...
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+1 videos
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B
bommanarachana
from Hyderabad, Andhra Pradesh
Mar 10, 2023
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Delayed Service Is not acceptable

ORDER# K318W97398
Date of incident: 10th March 2023
I have placed the order at 7.55 PM and the order isnt delivered until 22:00 which is very rediculous. The team has been bluffing since 8.45 PM saying that I would receive the delivery in next 5 mins. But when I have called the rider at 22:00, he then informs that he is at Restaurant to pick my order at 22:00 when order was placed at 7:55 PM.
I wonder that KFC team doesnt...
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D
Dad\'s princess sri
Mar 10, 2023
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Refund Issue and amount not received

Address:Venakatapura 11th cross main road

Hi, I was placed the KFC order in kfc App on 9th march 2023 at 12:40pm - 12:45pm. By mistakenly i was placed Pick-up(HSR -Mall)instead of Delivery home. then i called to customer care i was required to delivery to home. CC they denied and they have given HSR- Restaurant Contract number. i called to HSR- Restaurant with order number: K226O18252, but they told order is not received and in app also its not reflecting also but i received the...
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A
Abhirathkumar
Mar 8, 2023
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I ordered food

I ordered from kfc my order number is [protected] my contact email address was [protected]@gmail.com my order was without information cancelled and was not even in my order list at kfc app i have attached the confirmation of order and tracking status of my order...
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S
sangsangi
from Aizawl, Mizoram
Mar 7, 2023
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Money deducted from your system

Address:Vaivakawn,Aizawl,Mizoram

On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food.

I already submit complain about my problem but no actions were taken so.

I want your company...
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S
sangsangi
from Aizawl, Mizoram
Mar 7, 2023
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Money deducted by your company

Address:Mizoram,Aizawl,Vaivakawn
Website:restaurants.kfc.co.in

On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food. I already submit complain about my problem but no actions were taken so, I want your company to help me resolve my problem...
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K
KETA YUVA RAJ
from New Delhi, Delhi
Mar 7, 2023
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Order is not accepted

I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra .
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact...
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K
KETA YUVA RAJ
from New Delhi, Delhi
Mar 7, 2023
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Order is not accepted

I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact...
+1 photos
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I have ordered from KFC app on 1/3/23 and paid through Google pay UPI.
The payment is completed the next day due to bank server issue but the order is not placed.
My money is debited from my account while the order is not placed.
I want my money refunded.
Thank you
I am attaching screenshot of my payment alongwith.
Look into it and send the money asap....
+1 photos
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S
SAMIRAN BORDOLOI
Mar 4, 2023
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Amount debited but order not placed Want refund of money

I have placed an order via KFC app on 1st march 2023 at jorhat KFC .
I paid the amount by UPI GPAY.
The money is debited but the order is not placed.
I am facing inconvenience so kindly refund the money asap.
Thank you...
+1 photos
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S
SAMIRAN BORDOLOI
Mar 4, 2023
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Amount debited but order not placed Want refund of money

I have placed an order om 1st march 2023 from the KFC app at Jorhat KFC and made the payment of 520 rs via GPAY UPI.
Thr amount is debited from the account and the order is not placed.
I want a refund of the money asap.
Kindly help as soon as possible.
I have attached the screenshot of the payment for reference....
+1 photos
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J
Jyvisha
from Kota, Rajasthan
Mar 1, 2023
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Money is deducted but order not received and not confirmed

I placed an order on kfc application from my registered number [protected]
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]...
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T
tirupathi1729
from Bengaluru, Karnataka
Mar 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is debited from account order is not accepted

Address:bellandur Banglore

I Paid money for kfc online but order is not accepted...
+1 photos
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J
Jerryprasathm
from Bengaluru, Karnataka
Mar 1, 2023
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Paid twice for the meal due to network issues

Address:Bangalore airport

I had bought a veg zinger meal and tried paid with Gpay UPI in the KFC outlet avaialble in Bangalore airport terminal 1. But the amount got deducted and it showed failed in bill counter. And later I had paid using my credit card as well. Later I had got the status of my payment through Gpay as successful. I need the refund for the amount paid by either of the method. I had attached both the screens shot of the transactions. Would like to...
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I
ItsVinothKrishnan
from Salem, Tamil Nadu
Feb 28, 2023
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Regarding Refund of my order

Address:Salem Steel Plant, 2nd gate

Sir/Madam
I have placed an order on February 19th, 01.34 PM at nearby KFC branch (Rs.575.99). After accepting my order your concern said that your location is not under deliverable area which should have been informed before taking my order. So I have raised for refund through customer care service from which I dint receive my refund yet. Kindly clear the issues to refund my amount at the earliest.
Thanking you...
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