[Resolved]  KFC India — Order not placed, but payment done

Address: No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124
Website: online.kfc.co.in/payment-status-check

I placed an order for Dine-in on official KFC website today at 4.30PM to my nearest KFC store (i.e., No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124) It took me to payment gateway along with my personal details, it requested me to pay the final amount of Rs. 479.01/- and I paid the amount on my UPI (Google Pay), then I was directed to a page where it said "Confirming your order. Ready in just second"(Attached in screenshot) But it took longer time and suddenly it took me to homepage, when I checked the order history, the order was not placed at all. I request a refund on my amount. Thank you
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May 18, 2024
Complaint marked as Resolved 
Order was taken by KFC and was served.
KFC India customer support has been notified about the posted complaint.
 
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