Kissht — E-mandate done but Loan Amount Not Disbursed

My sister Barakha Kumari (Registered Email - barakha.[protected]@gmail.com) availed a loan from your company on 11th September, 2023 it's been 4 days but nither you guys have credited the money nor you have shared any info. I asked your customer executives for update and they always gives me new excuses. We have also done the E-mandate part so please make me understand where's the delay. You guys do this to many of your customers I have seen this pattern and will lodge a formal complaint if the issue is not resolved with 24 hours.

I am attaching all screenshots for your reference.
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Kissht customer support has been notified about the posted complaint.
 
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Dear Sir/ Madam,

Thank you for sharing your concern with us.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

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