Kotak Bank — Continuously adding charges on inactive/inoperatic saving a/c on the name of non main. Charges.

Address: New Delhi, Delhi, 110091

Dear All, I want to let inform on this issues - I was salary a/c holder in Kotak bank which is opened by my previous employer. After leaving this company, Kotak executive suggested me to convert salary a/c into saving A/c however I told them to close this a/c immediately that was not done by Bank that time. Unfortunately I missed to maintain and not using this A/c and never operated this A/c. as this was useless for me that time. Since they start adding charges (Non Maint. Charges) without informing over phone call OR email. When I called Customer care they told me about the process how i can waive off maintaining required amount on my saving a/c . After that all the incorrect information has been told and suggested arrogantly by respective bank staff member on +[protected] Abhishek Saxena. I DON'T WANT TO PAY ANYTHING ON THE NAME OF NON MAINTINENECE CHARGES AND WANT TO CLOSE A/C IMMEDIATELY WITHOUT PAYING ANYTHING IF, THEY WILL DEDUCT OUR MONEY IN THIS WAY ON THE NAME OF CHARGES HOWEVER I AM READY TO MAINTIAN AMOUNT. Regards, 35454335
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
 
4 Comments

Comments

I have not hear anything informative/needful in respect to my concern where they continuously added charges (6k) on an inactive and inoperative A/c on the name of Non maintenance charges .


I received one message where bank asking my A/c details:

My Ans: If you don't have my details i will forward it to you as requested !!


Regards,
35454335
I have already requested to close my inactive / in-operative A/c with Kotak one and half month back.

ON THE NAME OF NON MAINTENANCE CHARGES THEY ARE CONTINUOUS ADDING CHARGES AND CHEATING FROM CUSTOMERS .

EXPECTING IMMEDIATE CLOSURE ON THIS CONCERN WHICH HAVE BEEN RAISED AROUND ONE AND HALF MONTHS BACK AS I AM UNABLE TO PAY EVEN MY 1 RUPEE .


Regards,
35454335
Expecting immediate closure on this concern which have been raised around one and half months back as i am unable to pay even my 1 rupee .
I have already shared my A/c etc. details with bank at solutions.[protected]@kotak.com, 1-2 months ago and i have not hear anything on this after sending my details to bank.

As i requested before to close/inactive my account but Bank is not closing my in-operative a/c to gain our money on the name of NMC ( non maintenance charge ).


Regards,

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