[Resolved] Kotak Mahindra Bank — Amount not received in kotak 811 account

macmagic34

from Mumbai, Maharashtra

Oct 9, 2021

Address: Bhayandar west

Hi,
I made ₹50000 deposit thrice today in my kotak 811 account. For the first two deposits I can see the amount in my account. But the last 50000 amount is not shown. I got the confirmation in the kotak app that it has been added and all. But I don't see it as balance.
I have also attached my another bank's statement from where I had sent the money into kotak 811 account.

Please get back to me at the earliest and also I have exhausted my balance calling your special number which is useless as always.

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Oct 13, 2021

Complaint marked as Resolved

not through this website. but through my corporate portal.

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Oct 10, 2021

Updated by macmagic34 I did the payment through my other bank's debit card

Verified Support

Oct 11, 2021

Kotak Mahindra Bank Customer Care's response Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak

Oct 11, 2021

Updated by macmagic34 can you please type the email ID again?
seems like its masked as " [protected] ".

Verified Support

Oct 13, 2021

Kotak Mahindra Bank Customer Care's response Hi! You may drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak

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Comments

sunil kumar him

Nov 25, 2021

Dear sir,

By mistake i have double purchased online SIP mutual fund Filo no.9564004/06 from kotak emerging Equity Fund-Growth invest-4000/Rs. But i have cancelled it date on-22.11.2021 and this ARN no.1390. But till now i have not received my refund money in my account. so please help me for refund as soon as possible.

thanks & Regards
Sunil Kumar
[protected]
[protected]@gmail.com
CRN. No.[protected]
Investment A/c No.1458113