Kotak Mahindra Bank — Credit card settlement letter fraud

I name is manney uday yadav had credit card in kotak mahindra Bank. ([protected])
I had loss in business due to covid and am in deep financial crisis . Bank agency person calling my family memebers and friends and sending my image to local persons .In this regards i approached them to settle my account for 30000 . I clearly said i am in full of debts putting all aside first i want to settle your account .I told them I need a settlement copy but they explained me that you have pay first 15000 and after that we will provide after paying they told me we are unable to do it you have to do rest of the amount 15000 for settllement . If not you amount will be deducted to intrest amount. Now they are not responding to my call. PLEASE DO THE NEEDFUL IN MY CASE AND CLOSE THE ISSUE AS SOON AS POSSIBLE .

+[protected]raghav srivastav ) kotak bank employee has he mentioned me .
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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