[Resolved] Kotak Mahindra Bank — Employees messaging me in WhatsApp without my concern

[Resolved] Kotak Mahindra Bank — Employees messaging me in WhatsApp without my concern

N nagavamsikrishnachalasani Dec 11, 2020

Hi team, I did the payment and got the confirmation message already but still people from kotak mahindra bank are calling me and harrasing me. I also want to tell you most importantly that they are messaging and disturbing me in WhatsApp. I did not gave my concern or I haven’t signed anywhere to message me in WhatsApp and this is happening almost every month sir. I am sincerely requesting you to take action on them so that I won’t get harassed by them. Thanks, Naga Vamsi Krishna Chalasani. [protected] +4 photos Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2020 Kotak Mahindra Bank Customer Care's response Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. Or kindly buzz us at[protected] and our team will be glad to resolve it. ^Team Kotak
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Comments

nagavamsikrishnachalasani

Jan 8, 2021

Kotak team, I guess you know that emails and contact numbers will be masked in this portal and yet you are sharing those details with me and asking me to contact you.

Today, I have received one more Whatspp message from your team. Can you please answer my question that “Did I gave my concern to contact me in WhatsApp?”

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Jan 10, 2021

Verified Support

Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak

nagavamsikrishnachalasani's [Complaint's author] reply, Jan 10, 2021

Team,
I told you already that your email address will be masked in this portal and again you are asking me to contact you at some masked address.

My credit card number ends with 7507 and my mobile number ends with 3366. Please contact on my contact number.