[Resolved]  Kotak Mahindra Bank — Fraud by Kotak, NOC not received

Hi,

My name is Vandana Rawat and my card case is HD8CC03385. I got a call on 12 September that legal letter regarding my credit card payment is being delivered at my mother's home and police is among them. I was bewildered as my card used to be with hdfc and also under settlement. However the person on call said if I receive the letter I will have to make the whole payment again along +40000 interest. As per my settlement only 27000 was pending. They advised me to speak with manager. I spoke to manager and gave them my settlement letter via whatsapp and as per them paid the 27050 amount agreed upon for the final settlement and issuance of NOC.

Till now no NOC received. Even complained on rard.[protected]@kotak.com on 20 sept but no response received.

I had to chase lots of kotak representatives on call and sent emails to various kotak senior but no response. Even messaged on twitter but got a auto mail only. I will be lodging a FIR and complaint on RBI as already it's been 30+ days. I have all call recordings plus chat records.