[Resolved] Kotak Mahindra Bank — I have not received the Refund Amount from Amazon to my kotak bank account

Nigam Patel

from Ahmedabad, Gujarat

Oct 12, 2021

Address: Ahmadabad

My name is Nigam Patel and I had ordered (Prestige Edge Gas Table PEBS 03 L- Black 3 Burner Stove ) of RS.7627/- in Amazon on -11/08/2021. and after -14/08/2021. I returned this order due to personal reason. And on - 01/10/2021.
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
(7gF[protected]JzD) and told me to fill charge dispute form but Kotak Mahindra Bank doesn't have such policy or i didn't find anything on website So
please kindly respond to this complaint it's very urgent. My card number is ([protected]).

Thank you Sir/Mam.

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Nov 19, 2021

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

Kotak Mahindra Bank Customer Care's response Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak