Kotak Mahindra Bank — (Important) Multiple Unauthorized Transactions On Statement - Kotak Mahindra Bank

Suryashekhar Das

from Kolkata, West Bengal

May 27, 2023

Address: India

Good Day Team,
Trust you are well -

To bring it to your notice, It has been observed there have been multiple unauthorized transactions on the bank statement starting from the financial year 2020 until 2023.

Team, to reiterate the transactions shared here are neither approved by myself nor was intimated to me.

Upon scrubbing through the statements, It was found a sum of INR 220.50 was deducted cumulatively over a course of[protected]

Attaching the deductions made for your reference in the email attachment section.

Team, Sincere request to reverse the amount (INR 220.50) as the amount was deducted without No authorizations | No intimations | No In person POS decline from my end.

I shall be obliged to have the issue resolved at earliest, Additionally Please feel free to reach out on my registered phone or email should you have any queries -

Requesting your update on the above mentioned at earliest,

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2023

Kotak Mahindra Bank Customer Care's response Hi! Sorry to hear that. Our goal is to provide that best mobile banking experience for our customers. Can you please elaborate on the bugs you are observing by dropping an email to us from your registered email ID at Social.[protected]@kotak.com. We'd like to have our developers to look into it. ^Team Kotak

Jun 19, 2023

Updated by Suryashekhar Das ISSUE HAS NOT BEEN RESOLVED YET! PLEASE CONTACT ASAP!