Kotak Mahindra Bank — investment account issues from nov 2017 not resolved till date

Mahesh Kushwaha1607

from Mandal, Gujarat

Mar 25, 2018

Address: Mumbai City, Maharashtra, 421306

Website: WWW.KOTAK.COM

I have opened investment account with kotak bank on nov 2017 since then every month 2500 has been deducted from my savings account & after some days it again gets credited to my account.

After submitting all the document at the begining it was showing online readiness as no,

Now it is showing poa as no.

It do not understand how kotak bank can be so negligible after six months also there is no resolution.

My relationship manager every month take my documents to close the issue. But not able to resolve after six months also.

Complaints has been raised to country manager, ceo but no resolution

My investment account details are as below.

Customer relationship no xx6099
Bank account number xx2156
Investment account number 1015499
Fund name kotak mahindra mutualfund

Transaction ref no [protected]

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Comments

wilson m

from Ernakulam, Kerala

Mar 27, 2018

My name is Wilson Mathew. From my Kotak Mahindra Bank account I sent Rs 800 to Federal Bank Account through Kotak Mahindra Bank Bhim App .
but transation field. My account shows balance deducted

Account No -[protected]
Transation ID[protected]

Federal Bank Customer Care's response, Mar 28, 2018

Hi Sir/Ma'am(wilson m),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at contact@federalbank.co.in with your ticket number (6977) in the subject line so that our team can assist you.