Kotak Mahindra Bank — No idea when and how transaction of rs. 10, 000 made in paris from my credit card no [protected] 05718

Address: New Delhi, Delhi, 110048

Website: kotak mahindra bank

I have no idea when and how the amount of Rs. 10151.85 was debited from my credit card. I have connected multiple times to customer care of kotak bank and even connected to the greater kailash branch that when and where this amount was debited from my credit card, instead of furnishing any detail they have sent me the account letter and never mentioned any detail. Now again i have recieved a demand notice from kotak bank the due of Rs. 10151.85. and for clarification i contacted Mr, Sandeep Mehta no. [protected].He was also unable to clarify the detail when and where this transaction was made on my behalf or it was some fradulent transaction. I have right to know who has made this fradulent transaction on my behalf.