Kotak Mahindra Bank — Poor Bank service and excessive charges

S

sahil156

Jul 19, 2023

Address: patiala

Hello Sir/Madam,

My name is Sahil I have a Kotak bank salary account which I am not using anymore I want to close this account. but Bnak employees are saying that you have to pay Rs.3500/- maintenance charges which I don't understand my account was maintained from last month I didn't keep it they also deducted my balance from my account for that but still asking for Rs. 3500/- charges that too on call my account is not showing in negative or anything. Please look into the matter and help me. i also called customer case they said we will convert to 0 balance account but still this issue i am facing

Thanks and Regards
Sahil
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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Jul 25, 2023

Verified Support

Hi! We have noticed your comments and would really like to help. We would request you to share your concerns by dropping an email from your registered email ID to us at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak

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